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Holiday Inn Binghamton - Hawley St/Downtown

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Holiday Inn Binghamton - Hawley St\/Downtown
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395 Reviews from our TripAdvisor Community

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Showing 385: English reviews
1 review
Reviewed 6 days ago NEW

I was having a rough day, the staff was more than accommodating. I ended up having to book a room for the night due to my car breaking down, and not only did the front desk treat me wonderfully, the manager Paul, bought me dinner. My bartender and service provider David was excellent, to the point of even helping me... More 

Helpful?
Thank Jordan E
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Jordan, We are sorry to hear about your vehicle, we hope that you are able to get a new vehicle soon! Thank you for taking the time to leave us a review, we appreciate your feedback! -Guest Relations More 

1 review
Reviewed 1 week ago via mobile

Great visit, loved the entire experience, customer service was exceptional, Mariam our front desk associate was very kind and helpful. I will recommend this hotel to anyone, great experience! I will come back here many times!

Helpful?
Thank Andrew L
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Andrew L, Thank you for your 5 star review! We appreciate you taking the time to leave us a rating, and share some really great comments regarding your recent stay with us. We hope to have the pleasure of hosting you again in the future! -Guest Relations More 

Chicago, Illinois
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

This is what you would expect from a comfortable downtown hotel--quiet, well-appointed room, great mattress, helpful staff, good internet. The restaurant for dinner was very good (salmon was nicely done), and the server, Lacie, was just terrific. Breakfast was another story--just appalling. Everything was actually cold--not even room temperature (well, the fried eggs were room temperature). Bacon must have been... More 

Helpful?
Thank Barbara B
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Babara B, Thank you for your feedback. We are sorry about your experience at breakfast, this is not typical of our standards or service. If your travels should bring you to the area again, I would like to personally extend an invitation to you for breakfast, hot and fresh as it should always be served. Please do not hesitate... More 

Hughesville, Pennsylvania
1 review
Reviewed 1 week ago via mobile

I've been staying here since the middle of October with my crew. We really enjoy the bar when Anna is working. She always picks our spirits up after a long days of work. Always welcomes us with a smile and attentive service. Mariam is always accommodating as well. Helps with all our needs. Our stay here has been good. Almost... More 

Helpful?
Thank hughesville
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello hughesville, Thank you for your review and kind words! We are glad you feel at home with us, please let us know if there is anything we can do to further accommodate you and work on making your 4 star review, a 5 star! Thank you. -Guest Relations More 

Golden Lake
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The property is kept in a good order, even though it is an older hotel. Staff is friendly, check in was fast. Our room was on 6th floor. Although it was not the biggest room, the king size bed was comfortable and the amenities were great. Especially liked the Keurig coffee maker, nice touch. Location was good for us as... More 

Helpful?
Thank Jeff S
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Jeff S, Thank you for sharing your review with us! We are glad to see you enjoyed your stay and the many wonderful amenities we have to offer. We hope to have the pleasure of hosting you again in the future! -Guest Relations More 

Deep River, Connecticut
1 review
Reviewed 2 weeks ago

Mariam at the front desk was great, as I was a last minute reservation made on phone while working and I clicked the wrong selection. She was able to correct my error, and made my stay great. Went to the bar for dinner, and was really surprised again, Anna and Devon the bartenders engaging and atentive. Now let's be honest... More 

Helpful?
Thank ldsne
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello ldsne, Thank you for your wonderful review and comments on our hotel and staff! We work very hard to give our guests premier customer service and we are glad you noticed, thank you for sharing your 5 star review with us! -Guest Relations More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

My wife and I visited this Holiday Inn on the weekend of 11/5. We had a very comfortable stay there as the room and bathroom were very clean. It's located in Binghamton's downtown area where you have access to CVS across the street and plenty of bars and restaurants within walking distance. I'd like to give a special shout out... More 

Helpful?
Thank George Q
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello George Q, Thank you for your review! We appreciate your feedback and we are glad to see you you will be visiting us again for your next trip to Binghamton. We look forward to hosting you! -Guest Relations More 

Newark, New York
Level Contributor
3 reviews
Reviewed 4 weeks ago

As the title implies we had trouble getting response from the front desk on a maintenance issue. Housekeeping stepped in and did resolve it easily enough but it was fretful. Our dining, breakfast and bar experience with David was very personable and well run. the pool is shallow and under utilized, nice enough.

Helpful?
Thank jstiles2016
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello jstiles2016, Thank you for your review. We're sorry you were unable to get immediate assistance from the front desk, but we are glad to see that housekeeping was able to assist in getting your issue resolved. Thank appreciate your comments on our restaurant as well! -Guest Relations More 

PA
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 weeks ago

We booked 3 rooms for family members for a wedding the first week in October. By the time we finished checking in, we were friends with the desk staff. they went out of their way to accommodate us, and help us with changing rooms and dealing with a nonworking room key for a late arrival. Tisha Thompson and her crew... More 

Helpful?
Thank srubin5190
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello srubin5190, Thank you for your review and for your comments on our front desk staff. I will be sure to share your comments with Tisha and her manager! -Guest Relations More 

1 review
Reviewed 5 weeks ago via mobile

I recently stayed here halloween weekend and would go back again! The room was very impressive and clean. The staff were great and helpful. Everyone was very welcoming & when you needed something the front desk brought it right away! I would definitely recommend this hotel if you are in town.

Helpful?
Thank Desiree A
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Desiree A, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. -Guest Relations More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax in our comfortable and newly re-designed guest rooms with our signature sleep package and crisp new cotton bedding. Stay in contact with work and friends with our free WiFi or simply enjoy amenities that make your stay feel at home like coffee maker, iron and board and hairdryers. Dining is an easy decision when children 12 and under dine for free with an adult. ... more   less 

Additional Information about Holiday Inn Binghamton - Hawley St/Downtown

Address: 2-8 Hawley Street, Binghamton, NY 13901
Location: United States > New York > Binghamton
Price Range: $95 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Binghamton - Hawley St/Downtown 3*
Number of rooms: 237
Reservation Options:
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Also Known As:
Holiday Inn Binghamton - Hawley St/Downtown Hotel Binghamton
Binghamton Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Binghamton - Hawley St/Downtown staff and other travelers.
1 question
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Questions? Get answers from Holiday Inn Binghamton - Hawley St/Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“River view”
 of 5 bubbles ldsne, 2 weeks ago | Read review
“space between beds and dressers in some of the double bed rooms were tight. Ask for a bigger room.”
 of 5 bubbles srubin5190, 4 weeks ago | Read review
“Quiet floors with great views on both sides of the building. Beautiful down town view or river front view on opposite side.”
 of 5 bubbles L5PCdavidj, Oct 26, 2016 | Read review
“River View”
 of 5 bubbles gil123, Oct 1, 2016 | Read review
“city view (I prefer) and river view.”
 of 5 bubbles Mackle-roy, Sep 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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