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Holiday Inn Binghamton - Hawley St/Downtown

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Holiday Inn Binghamton - Hawley St\/Downtown
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411 Reviews from our TripAdvisor Community

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Showing 401: English reviews
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New York
Reviewed yesterday NEW

We stayed at the hotel for a gymnastics competition at the arena across the street. Great location - could not be closer to the stadium! The hotel could use a little refreshing and updating but was otherwise clean and well maintained. The staff was very good with the many, many kids running around and was very helpful with special arrangements...

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Helpful?
Thank Sami G
Reviewed 1 week ago via mobile

Stayed for 2 days for a gymnastics meet. Rooms were a bit small but clean. The beds were very comfortable. Check in/out was easy. Would definitely stay again.. Eat in the hotel restaurant. They werent expecting too many guests on Sunday so they didnt have too many staff on hand but the food was delicious.

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Helpful?
Thank Gbaz13
Highland Mills
Reviewed 1 week ago via mobile

Holiday Inn has stepped up their game! Clean room, friendly service - especially at check-in at 11:00 pm, good breakfast! Came overnight for gymnastics and they gave a great rate. Overall, worth the money. Would definitely come back here or another Holiday Inn!

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Helpful?
Thank JPM1003
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello JPM1003, We have been working on some improvements and changes, thank you for noticing! We appreciate your review! -Guest Relations

Binghamton
Reviewed 2 weeks ago

We had a function here and the service was excellent from the party planner Jenny Delgado to the wait staff. The food was delicious and the staff made sure everyone had a good time. I would recommend this hotel to anyone planning an event

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Helpful?
Thank Kimberly M
Ithaca, New York
Reviewed 3 weeks ago

A favorite place to stay in Binghamton. Walking distance to many restaurants and short driving distances to much more. Staff friendly. Restaurant and bar staff very friendly and accommodating. Drinks at bar tasty. Got breakfast to go and was delicious. Room was very clean and comfortable.

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Helpful?
Thank michele5145
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello michele5145, Thank you so much for your review and detailed account on what makes your experience with us special. Thank you for choosing the Holiday Inn Binghamton Downtown, we look forward to your future stay! -Guest Relations

Pittsfield, New Hampshire
Reviewed 4 weeks ago via mobile

I have posted regarding this property in the past with favorable reviews. Even though some of the staff have changed since my last review the service has remained excellent. Given the fluid nature of my schedule I often am unable to reserve a room in advance. Miriam at the front desk is always understanding and always finds a way to...

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Helpful?
Thank mturner6072
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello mturner6072, Firstly, we would like to thank you for continuing to choose the Holiday Inn Binghamton when visiting the area, we greatly appreciate your business. Secondly, we wish to thank you for bringing attention to the details that have such great impact on your stay with us. Our goal is to always deliver high quality of service and we...

Dumfries, Virginia
Reviewed January 1, 2017 via mobile

Very customer service oriented starting with front desk and Nelson Jones who ensured we knew our accommodations, dining, and questions were answered in a friendly and professional manner. Manager Billie Joe gave us some much needed flexibility with our checkout. Alan was great with the hotel activities connection. Rooms were clean, beds comfy, Chenango River views lovely! Great stay!

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Helpful?
Thank YasminePR
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello YasminePR, Thank you for your review and your comments regarding your stay at our hotel! We appreciate your review and we hope to have the pleasure of hosting you again in the future! -Guest Relations

Waterford, New York
Reviewed December 30, 2016

At the reception every thing speaks for itself, exceptionally happy people very helpful and takes care of you on entry. The rooms are clean, meet my expectations and whenever I called for help at the reception, it was instant. I must call out one "Mariam" at the reception who has done marvelous service to me in this Holiday INN hotel...

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Helpful?
Thank gnyangaga
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello gnyangaga, Thank you for sharing your review with the Trip Advisor community! We are glad to see you are pleased by our level of service and that our dining accommodations meet your needs. It is a pleasure hosting you at the Holiday Inn Binghamton! -Guest Relations

Albany, New York
Reviewed December 22, 2016

This hotel is very well kept; rooms clean. Staff were very friendly and helpful. In particular, I'd like to recognize Mariam at the front desk. She was very efficient, knowledgeable and hospitable...characteristics that reflect very well on your hotel. Thanks Mariam!!!

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Helpful?
Thank armlin9800
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello armlin9800, Thank you for sharing your 5 star review with us! We appreciate your comments and are especially grateful for our staff, thank you for recognizing Mariam, I will be sure to share your comments with her and her Manager. -Guest Relations

Hartford, Connecticut
Reviewed December 21, 2016

We stayed here the last weekend in October with our 8 year old and 6 year old. We arrived around 9 in the evening to check in-and the person at the desk argued which room we had actually booked online. Even after telling them which room we booked they gave us a room key to a king suite with a...

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Helpful?
Thank Laura B
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Laura B, Thank you for your review! We apologize about the confusion at check-in, but we are glad to have been able to get you the room that you had originally booked and expected. We are glad to see you enjoyed our riverside room, don't hesitate to request one just like it the next time you are in town!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax in our comfortable and newly re-designed guest rooms with our signature sleep package and crisp new cotton bedding. Stay in contact with work and friends with our free WiFi or simply enjoy amenities that make your stay feel at home like coffee maker, iron and board and hairdryers. Dining is an easy decision when children 12 and under dine for free with an adult. ... more   less 

Additional Information about Holiday Inn Binghamton - Hawley St/Downtown

Address: 2-8 Hawley Street, Binghamton, NY 13901
Location: United States > New York > Binghamton
Price Range: $95 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Binghamton - Hawley St/Downtown 3*
Number of rooms: 237
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Also Known As:
Holiday Inn Binghamton - Hawley St/Downtown Hotel Binghamton
Binghamton Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Binghamton - Hawley St/Downtown staff and other travelers.
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Questions? Get answers from Holiday Inn Binghamton - Hawley St/Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose a room at the rear side of the hotel”
 of 5 bubbles 162kimberlym, 2 weeks ago | Read review
“nice size rooms and quiet”
 of 5 bubbles michele5145, 3 weeks ago | Read review
“Nice rooms facing the Chenango riverside”
 of 5 bubbles gnyangaga, Dec 30, 2016 | Read review
“if you book online have your conformation email ready when you check in”
 of 5 bubbles laurabB9396QB, Dec 21, 2016 | Read review
“River view”
 of 5 bubbles ldsne, Nov 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question