The Roundhouse is an excellent boutique hotel in the heart of downtown Beacon NY. Walking distance to all the local mainstreet restaurants and stores including The Snooki Shop. Bring an extra table/snack table for the room if you have kids or want to eat in the room. Beautiful Beacon Falls adjacent to the hotel (see pic). Small fridge was stocked with complimentary OJ and yogurt. Muffins and mini bagels are delivered in the AM. We will go back again in the future.
Sorry for this review, Roundhouse, but you really dropped the ball here. It's not just that the sliding door over the bathroom never closes, leaving a good four inches open to the world (who would accept a regular bathroom door that stops four inches from closing, even if you were alone?), or that the operator button on the phone (there is no "Front Desk" button) goes right to voicemail that apparently no one listens to, but when you deliver breakfast in a bag at the door, at 8 am, with no paper plates, and one of your guests has to eat off the desktop, sitting at the desk chair, and the other guest has to sit on the bed, eating off the nightstand, one wonders what were you thinking?? This would be unacceptable at the cheapest dive, and, lord knows, you're not cheap.
This hotel has potential to be amazing, but there are some issues that really do need to be looked into. Ultimately we enjoyed our stay, and I will say that is entirely because our room was upgraded after our first of three nights. I had booked 2 rooms for a birthday weekend for my mother. One king deluxe and one Queen with a view. The king deluxe was impossible and shouldn't even be used as a room as there is a CLEAR glass wall from the shower into the room. The website says that glass wall is opaque, but that is not true. My husband and I spent 1 hour trying to concoct some structure to block the wall so that we didnt need to see each other showering - we do like some sense of privacy. On top of that, we couldnt use the bathroom at night with the lights on because our one year old who was in the room with us woke up because the light would just blast through. So, we had to use our phone flashlight to go to the bathroom - it just felt like we were camping and honestly it was terrible. So luckily, they called us (why us, we do not know but happy they did) and told us they would like to upgrade our room for the final two nights - and the next room had a separate bathroom with no see-through wall. We were much happier to shower in privacy and not wake our son up every time we needed to wash our hands. The restaurant was nice - we enjoyed the food a lot. The views were really awesome, and the location was great. They tried really hard with the breakfast, etc, during these covid times. One serious gripe is that the lobby is in the other building, which happens to be the building that has less expensive rooms. There is no valet, no bell boy, and nobody to help you with bags. So you need to schlep your stuff down a hill, across a river, and into the building you are staying in, into an entrance that looks like a side door, and then down a flight of stairs. They have an "accessibility elevator" but it is incredibly difficult to use. For the guests who are spending the most money at a hotel, it certainly shouldn't be expected that they should be hauling their stuff across rivers like this. There should be some help included - please consider this. My husband and I were coming up separate and he almost didnt arrive when I did due to train issues so I have no idea what I would have done if he wasn't there to help me as I have a 13 month old and 100 bags that come along with a small child.…
We stayed for one night. The bed was great but that is where it ended. There was one upholstered chair in the room, and a desk and chair. There was plenty of empty space, would have been nice to have an extra chair and a little side table, especially since we were expected to have “breakfast” in the room. We didn’t stay in the morning to see the pasteries that were delivered around 8. These was a Keurig and oj and yogurt in the fridge. Bathroom was ok, but really no counter around the sink for makeup etc. overall, the room was not really comfortable.
We had a wonderful two nights away at the Roundhouse. The room was very spacious. Lots of closet/drawer space and a big bathroom. Loved the tissue and hand sanitizer as a gift 😀 There was a small fridge and they leave breakfast (pastries) at the door in the AM because of Covid. It is walkable to all of the Main Street of Beacon and the restaurant was fabulous! Will definitely stay again when we are in the area.