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Holiday Inn Express Hotel & Suites Batavia - Darien Lake

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Holiday Inn Express Hotel & Suites Batavia - Darien Lake
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108 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Earlville, New York
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

this is a very nice hotel the rooms are great and clean. Although upon checking in the guy who checked us in was a bit shabby looking very nice but looked more like the janitor then the front desk clerk. we only stayed one night but the room was nice and the bed comfy. Breakfast the next morning was wonderful.... More 

Helpful?
Thank loisc1958
Troy, Ohio
Level Contributor
142 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My friends and I stopped here on our way to Eastern NY. Scott was very pleasant and got use checked in quickly. There was a good selection for breakfast the next morning. Our room was spacious and we had a great rest.

Helpful?
Thank sha2839
Hudson, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We were traveling and needed a place for the night. After our recent bad experience with Choice Hotels not honoring their advertisements, we decided to go back to using Holiday Inns Express. This Holiday Inn was a bit more expensive than most. There were about a dozen hotels at Batavia which made the price surprising. Beyond that, the experience was... More 

Helpful?
Thank Bill L
Columbus, Ohio
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here in Batavia this past weekend (July 16 and 17th 2016) for a family reunion. Our stay couldn't been any better. The staff were very friendly and accommodating. The room was very spotless, the beds were comfortable. Yummy breakfast -- the pancake machine alone is worth the stay. lol I really like the design of the Hotel --... More 

Helpful?
Thank BrewDude2011
Saint Louis, Missouri
Level Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Finishing up my family's epic journey, I was growing weary. We were on the thruway headed toward Niagara Falls and I knew we weren't going to make it. I spotted a lodging sign along the side of the road and decided I'd gone far enough. We selected HIE because we knew we'd get a hot breakfast the next morning. Happily,... More 

Helpful?
Thank Spiritwolf922
Kent, New York, United States
Level Contributor
101 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When my daughter first blocked rooms here for her wedding it was frustrating. They gave a very limited discount and offered no benefit for the bride and groom. Also, they said that when people called to reserve they had to do it during the day with a manager only.We called trying to talk them into doing something for the bride... More 

Helpful?
Thank Tammie G
Montreal
Level Contributor
116 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed overnight on the way to Chautauqua. The hotel was well situated right off the thruway exit, was clean, modern, quiet, had a great breakfast, and was very reasonably priced. However, the beds were very soft and uncomfortable. Considering that most people check in for a good night's sleep, this was pretty poor.

Helpful?
Thank ReadyToTravelYUL
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear ReadyToTravelYUL, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our breakfast selection, cleanliness and design. On the other hand, we would like to apologize for not living up to your expectations regarding our beds.... More 

Dallas, Texas
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed in last week from Thursday to Sunday. We had spent a few nights here 2 years ago without a problem. Check-in was good although front desk person looked like a young Charles Manson, very long hair and very long untrimmed beard. Room was nothing special king bed no microwave or fridge, but nice bathroom with walk-in shower. problem... More 

Helpful?
Thank George C
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear George C, Thank you for sharing your feedback following your recent stay. We regret we were not able to meet your expectations in terms of service quality and room amenities. We'd like to follow up on this. We have sent you a private message to obtain additional information and the opportunity to regain your faith in our hotel. We... More 

Crown Point, Indiana
Level Contributor
74 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 22, 2016

start to finish, everything went well. Was in town for a wedding. Clerk at check in was helpful suggesting local restaurants. Breakfast staff was helpful and pleasant Had a nice indoor pool for the kids. Minutes off the interstate and within 2-3 miles from the town of batavia

Helpful?
Thank Cliff x
Chris D, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Thank you so much for taking the time to share your experience at our hotel. I am so happy to see that you were able to rate us "Five Stars" and that you had such a pleasant experience. I hope that we will see you again the next time that you are in the Batavia area. More 

Manchester
Level Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 20, 2016

I love staying at this property when doing business in this area the staff is great the exercise equipment is first rate and they breakfast is #1 especially the lady that serves it. My only issue was the internet is hist or miss.

Helpful?
Thank William O
Chris D, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Thank you so much for your five star review! I am happy to hear that you have made the Holiday Inn Express your home when in Batavia and appreciate your kind words about our staff, fitness room and breakfast. I was sorry to hear that you have experienced some difficulty with our internet service. If you should happen to have... More 

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Near Holiday Inn Express Hotel & Suites Batavia - Darien Lake

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Holiday Inn Express Hotel & Suites Batavia - Darien Lake

Address: 4356 Commerce Drive, Batavia, NY 14020
Location: United States > New York > Batavia
Price Range: $138 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Batavia - Darien Lake 2.5*
Number of rooms: 72
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