Wanted to check out the Resorts Casino in the Catskills and googled log cabins nearby and came across this hidden gem!!! Was about 40 minutes away from the casino. We were enjoying our stay here so much that we ended up not even going to the casino on the day we had planned to! There are 3 different sections to this resort- the log cabins (there are 2 cabins that are attached to each other, each cabin is for 2 people (king size bed, tv, refrigerator, coffee maker, yes bathroom is in the room! ). Then there are the cabins for larger groups located next door. There is another section of the resort with rooms that look like motel rooms from outdoors, and then there is the main building (where you check in, and where the bar and restaurant are located), and that main building has rooms upstairs. That building felt like an Inn, I’m sure the rooms were beautiful! Our room in the cabin had a comfortable bed, was clean, etc. everything is provided in the cabins (I had called to make sure we didn’t need to bring our own sheets, towels etc- no you do not need to!). Had soap, shampoo, hair dryer etc like a regular hotel room. Cabin had heat and AC. We had dinner at the restaurant located in the main building. Entree prices range from maybe $17-25, included soup or salad. Food was very good! Restaurant was still crowded later on when we went! I believe food is served until 9:30pm. Zac’s lounge was closed while we were here, however the lobby bar was open, not sure until what time. Piano player in lobby was not here while we were here, I do know that he was there though the weekend prior, and will be the weekend after, not sure how often he is normally there. Continental breakfast is included for all guests, served until 11am. Staff was very nice, helpful, and accommodating. Gave us an early check in and a late check out for no charge! 12pm-1pm check in they said was fine, and a 1pm check out was fine too. It was explained to us that this was because no one else was arriving on this date for the cabin room- worked well for us! Hotel gives discounted skiing / tubing tickets for a nearby resort in Pennsylvania- Big Bear. We did not get to do this but it is nice that they give it. Hotel has fire pits (you can make s’mores- bring the marshmallows!). Hotel provides the wood. We didn’t do this but the staff was happy to have started the fire for us if we wanted to. We came in the winter so did not get to use the pool (or see it) but from other reviews it sounds lovely. We were happy to get the log cabin experience at a resort. WiFi is free and worked well. I had cell service with Verizon, my boyfriend has T-Mobile and he did not at all. Resort is very quiet and, peaceful. Nice weekend getaway and a nice change of scene. Perfect place to come and relax! Enjoy!…
I waited 1 hour fro 3 P.M to 4 P.M. and the room was still not ready. The service clerk asked me if I want a refund, the since I did not have any other choice I told her Ok. But that is not the case. I had a plan to stay there Sunday night and come back home safely Monday after check out. Only for your reference, the rooms have no Frigobar.
The staff was friendly and very attentive. It is more of a bnb minus the breakfast or a mediocre hotel. The walls are paper thin in the main house. When they had a piano player in the lobby area it was so loud in our room we had difficulty hearing our TV, and we couldn't even just relax. When we went down to the dining area it was even louder. Instead of having the piano music complimenting the dining experience it gave my husband and I a headache. The worse part was he played until well after 9pm so we tried to seek refuge away from the building despite the fact we just wanted to retire early.
It was our 2nd time at this location & we had a nice relaxing time. Our 2 bedroom accommodation was nice since it had a living room & kitchen (no stove). The staff were nice sweet! The resort restaurant food is delicious but can be costly (we ate there once a day) so we drove a few minutes away to a nearby location for 2 of our 3 meals per day since the food area by the bar was closed (we didn’t find out till we got there). But in the previous year the food was very good & reasonable. Last year we did rafting & nearby they have a small zip line & things to make s’mores since they have an outdoor area to make it & an area to play volleyball. Otherwise it’s a nice place to lay low!
Rooms we had (several rooms with multiple family members) weren’t clean. Musty, dirty carpets, dirty quilts. Buffet breakfast was barely edible. Very noisy after 11pm at night with an unattended front-desk so no one to deal with the situation. The rooms need scrubbing, washed bedding at a minimum. Renovations would be better. I would not stay here again or recommend it to anyone