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Holiday Inn Express Truth or Consequences

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2201 F T Amin St, Truth or Consequences, NM 87901-3718
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (40)
Room & Suite (30)
Dining (6)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Truth or Consequences
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 13 hotels in Truth or Consequences
Location
Cleanliness
Service
Value
The brand new Holiday Inn Express and Suites in Truth or Consequences is the newest and most modern hotel in the area. Our beautiful 100% non-smoking hotel is conveniently located off I-25 and is within minutes from Elephant Butte Lake State Park, Caballo Lake State Park, and Spaceport America. Guest will enjoy a selection of local dining and a variety of recreational activities such as golf, hunting and fishing. Experience luxurious accommodations and a plethora of amenities such as a complimentary breakfast buffet featuring a variety of signature hot items served daily, indoor heated pool / whirlpool, business center, fitness area, wired and wireless high-speed Internet access.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Hot tub
Breakfast available
Business Center with Internet Access
Meeting rooms
Newspaper
Non-smoking hotel
Secured parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
Snack bar
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Spanish
166Reviews2Q+A31Room tips
Traveler rating
  • 84
  • 48
  • 18
  • 7
  • 9
Time of year
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Popular mentions
Cynthia P wrote a review Sep 2020
San Jose, California1,858 contributions181 helpful votes
+1
Clean and comfortable room with adequate outlets and good lighting. Staff was friendly and efficient. Grab and go breakfast. Facial covering required in common areas. Pool was closed when we were there due to the circumstances. Free, fast wi-fi. Tesla charging stations.
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Date of stay: September 2020
Location
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1 Helpful vote
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Joseph M wrote a review Aug 2020
Erath, Louisiana4 contributions
Upon taking a shower the floor by the shower had not been moped in months. When I Passed a towel on it, it came out black as the color in a coloring set. Over all the floor was filthy. I will not recommend this hotel.
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Date of stay: August 2020
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Response from IHG Service, Owner at Holiday Inn Express Truth or Consequences
Responded Oct 7, 2020
Hi B3163RDjosephm, Thank you for your review and for your stay. Our hotel provides a great night stay with an environment of simplicity and luxury. I saw your comments and I’m sorry for the issue with the dirty floor. I know that this isn’t what you expected from us and understand your disapproval. I shared your comments with our managing team and have taken immediate action to prevent this from happening again. I hope you give us the opportunity to host your next stay. Warm regards, Oscar C. Case Manager IHGService
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Barbara R wrote a review Aug 2020
1 contribution
No notice posted and was not notified by front desk when checking in the rooms would not be cleaned until checking out. Wished this was known prior to reserving a suite for work with scheduled stay for 2 weeks. Prior to stay 3 boxes were shipped to location for work supplies. These boxes were visible from front desk when checking in. Front staff Member reported only one small box was waiting. Asked the front desk member the next morning and was reported boxes in front were mine. Just came from another IHG hotel after a two week stay 1 hour away and service and care was impeccable. Do not recommend this hotel.
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Date of stay: August 2020Trip type: Traveled on business
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Response from IHG Service, Owner at Holiday Inn Express Truth or Consequences
Responded Aug 23, 2020
Hello barbararU5422DQ, Thanks for choosing to stay with us among your many lodging options. We also appreciate your candid remarks. We strive to continue to provide our guests with a place to relax and create joyful moments, and I understand your disappointment on both the limited room cleaning service and unsatisfactory customer service experienced. We will immediately share your remarks to our hotel’s front office management for improvements on our amenities and services. I’ve also sent you a private message that should now be in your inbox discussing your stay further. Best, Kenneth F. Case Manager IHGService
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RoadTraveller wrote a review Feb 2020
Rio Rancho, New Mexico231 contributions70 helpful votes
Overall a decent hotel. The parking lot entrance and Exits are not well marked and can be tricky at night. Don’t expect to get anything for breakfast earlier that the posted 6:30am start time. The breakfast lady was quite rude even at 6:25 and told several guest that it would be 10-15 more min for her to get stuff out. The breakfast that is usually good was so so, in fact bread products marked Friday were in the case Saturday and were dry and crusty. Denny’s is across the street
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Date of stay: February 2020Trip type: Traveled solo
1 Helpful vote
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Truth or Consequences
Responded Feb 16, 2020
Hi there ericb550 Thanks for letting us know about your experience at our Holiday Inn Express Truth or Consequences. It's very important for us and will help improving the quality of our service. As per the issues with our staff member at breakfast, no worries, we'll make sure to check that out and make it better for you in future stays. I would like to take this chance to offer you an apology for any inconvenience you might have found during your time with us. We are deeply thankful for being able to host you and delighted to see that you made us your choice and have an excellent Gold Elite Status. We hope to see you again soon! Alejandro G. Case Manager. IHGService.
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Jessica M wrote a review Jan 2020
Santa Fe, New Mexico297 contributions206 helpful votes
Real eggs. Besides a really good breakfast buffet with the usual fare the hotel was clean, the staff was friendly and the room was comfortable. It is right off I-25 so very convenient if you are just passing through. Enjoy!
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Date of stay: January 2020Trip type: Traveled on business
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PRICE RANGE
$110 - $124 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew MexicoSierra CountyTruth or Consequences
NUMBER OF ROOMS
87
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