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311 Marr St La Paloma Too Bathhouse 300 Austin, Truth or Consequences, NM 87901-3333
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About

#4 of 13 hotels in Truth or Consequences
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A variety of lodging is available from large spacious contemporary two bedroom suites to historic cabin-like homey rooms. The Paloma Suites are spacious with two bedrooms, kitchens, living and dining rooms and offer access to both bathhouses. Our historic cabin rooms surround a quiet courtyard. These rooms have kitchenettes or full kitchens. Both Suites and rooms have 24 hour access to our private free-flowing artesian hot spring pools. Choose from our economy, standard, or deluxe rooms, two bedroom Cottage or Suites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Hot tub
Pets Allowed ( Dog / Pet Friendly )
Spa
Hot spring bath
Non-smoking hotel
Massage
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
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Non-smoking rooms
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Catherine B wrote a review Mar 2020
1 contribution
I was really looking forward to a low-key and relaxing stay, and had heard about this place for years from friends and family who have been coming here for many, many years. Unfortunately, the experience started off poor and only got worse. My traveling companion, a 30+ year devotee, will never be returning either after this one. A summary of what we experienced: - Food crumbs in kitchen when I first walked in; had to ask twice to get them to clean it up. - Reported a nonworking lamp that they never checked on or tried to remedy, even after I tried replacing the light bulb and plugging it in elsewhere - Sheets in 1 of the beds were dirty - Door lock didn't lock properly and couldn't be locked on multiple occasions; had to lock my computers in the car every time I left the room - Robes were stained with coffee and not clean - Found dirty underwear and trash in a dresser and requested they be removed on 2 separate occasions by 2 different staff members. Never happened. - I was disallowed to enter a tub despite having reserved the room and being in the process of walking into it when a staff member came in to reserve it for a walk-in customer. I argued the point and was told the walk-in customer took precedent because they had paid for it. - Our stay was interrupted by staff replacing chairs for our dining table, and when I reported the cleanliness issues again, particularly the dirty underwear in my room, I was ignored again. I spoke with multiple staff members about everything multiple times, and was assured things would be "made right". Well, they weren't. A very modest credit that didn't even cover taxes of my room charges was provided and I was assured my experience would be used to provide a better training opportunity for the staff. Not sure about everyone else, but I don't travel and pay to train staff how to ensure I have a sanitary and basically clean room to stay in. Confidence in the staff and management to address concerns on a daily basis and manage the facility is lacking, and I'm awaiting a response from management as I've requested the owners reach out to me to provide a much better resolution to such an abysmal experience, especially given I tried multiple times to have the staff remedy the challenges I outlined throughout my stay.
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Date of stay: February 2020
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Response from Meleasa Malzahn, Owner at La Paloma Hot Springs & Spa
Responded Mar 17, 2020
Thank you Catherine for sharing your experience. It is never our intention to have a guest leave with a less than positive experience we do wish you the best in the future and hope your additional monetary compensation helps to sooth. Highest regards.
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Maureen C wrote a review Mar 2020
Whitefish, Montana148 contributions67 helpful votes
Always a little reluctant these days to "advertise" a hidden gem...as we have noticed the numbers of people on the riad and/or visiting spots where it used to be available and secluded has now become "discovered" - I'm afraid this little gem will be too...but in all fairness this IS a little gem. If you are the kind of traveler who requires "first class" or some such accommodations then I would honestly say this is not the place. But, if you wnjoy the looser vibes of not-so-perfect then you will certainly enjoy this spot. Our room was filled,yes, with "vintage" furniture, the bed was adequate, the water is naturally flowing which some aficionados say keeps the healing energy pure...I believe it. Yes, some pools were closed but we never had a problem finding a place to soak...and temps were variable...but all good... after two days of soaks i felt as though I'd done my body a great favor. The staff were all helpful, friendly and professional...all the staff, from front desk to maintenance to housekeeping.... We know that we will be back again.
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Date of stay: March 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Meleasa Malzahn, Owner at La Paloma Hot Springs & Spa
Responded Mar 17, 2020
Thank you Maureen for your kind words and encouragement. We do appreciate our guests and love what we do as stewards of the hot springs. We recognize that we are not for everyone and that is appreciated so we may be of service to those who are seeking the "living" waters at La Paloma. It takes a balance to maintain a historic property and both of our bathhouses are circling a century. So much history and with age also comes the unique character of the property. In working as a team our staff's intention is provide the best La Paloma experience for each being who comes "to take the waters". Looking forward to your next visit. Best wishes...
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Savvy Traveler wrote a review Feb 2020
1 contribution
1 of the 5 tubs was closed, two were 100 degrees, the two that were truly hot were never available because they are also rented to the public; roaches in the room; no wifi unless you access it the lobby. A place that used to be funky and fun is in serious decline.
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Date of stay: February 2020
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Response from Meleasa Malzahn, Owner at La Paloma Hot Springs & Spa
Responded Feb 28, 2020
Thank you for the feedback; we are sad that you did not have a pleasant experience. With 13 on the property we usually have water available for people, however, because we are genuine hot springs we have the temperature that Mother Earth offers us and of late we have seen some cooler temps. For your safety we did close a pool until we were able to repair some steps. Just of curiosity was the bug dead or alive? Please let us know at the front desk or ask for a supervisor so we may be of further assistance should you choose to return. We keep someone on site for your convenience 24 hours a day. Thank you again for the feedback, we are working for you to improve your La Paloma experience.
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Rosemary B wrote a review Feb 2020
1 contribution
unique setting, The mineral water flow naturally from the earth. I felt a connection with mother earth. After several soaks the bags under my eyes were gone. The staff in the office were kind and helpful.
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Date of stay: February 2020
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JCarrillo123 wrote a review Feb 2020
Belen, New Mexico4 contributions2 helpful votes
La Paloma was a nice surprise. Our room was cute and vintage. It had a nice living area with a large TV open to a kitchenette. The bedroom was cute with a nice vintage vanity area. (The only thing I would suggest is opening the toilet area in some way as it was quite small and I am a petite person. My husband was cramped in the small room. The staff was pleasant and knowledgeable. My husband enjoyed a massage; Ova was great and I truly enjoyed my facial and time with Dayna. She was knowledgeable and helpful suggesting many things to me that I will follow up on. And of course the mineral water soak after treatments were great. Would recommend.
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Date of stay: February 2020
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LOCATION
United StatesNew MexicoSierra CountyTruth or Consequences
NUMBER OF ROOMS
15
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Frequently Asked Questions about La Paloma Hot Springs & Spa
Which popular attractions are close to La Paloma Hot Springs & Spa?
Nearby attractions include Riverbend Hot Springs (0.2 miles), Geronimo Springs Museum (0.2 miles), and Truth or Consequences Brewing Co. (0.1 miles).
What are some of the property amenities at La Paloma Hot Springs & Spa?
Some of the more popular amenities offered include free wifi, a spa, and free parking.
Which room amenities are available at La Paloma Hot Springs & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at La Paloma Hot Springs & Spa?
Yes, free parking is available to guests.
What are some restaurants close to La Paloma Hot Springs & Spa?
Conveniently located restaurants include The Grapevine Bistro, Passion Pie Cafe, and Latitude 33.
Are pets allowed at La Paloma Hot Springs & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.