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The Kachina Lodge was a great hotel 25 years ago when it was a Best Western. I guess there was a reason they lost that franchise. The place looks exactly like it did 25 years ago, and I mean EXACTLY. There has been nothing done...More
We were told our rooms would have a refriderator and we were offered a team rate for 10 plus guests. We checked in on Friday June 13 and our room had no refriderator to put my wife's insulin. My daughter was playing softball all day...More
Stayed two nights for softball tournment came back after 8pm after being at the fields since 7am walked into our room not cleaned no clean towels so walked up to front desk and heather said there was nothing she could do and we got rooms...More
4 Thank Areneehernandez
Response from cheryl w, General Manager at Kachina Lodge Resort and Meeting CenterResponded June 24, 2014
Our account of your stay revealed that you sought a lot of unreasonable demands during the evening and night time while you drank alcoholic beverages and red wine amongst the twelve to fifteen year old baseball team boys you were chaperoning.
After being beside the...More
Stayed 3 nights & 4 days at this lodge. When we checked in; the desk clerk who assigned our room was pleasant.We were assigned a room way in the back of the lodge????Our room was clean but had a musty smell so I had to...More
My first impression was hopeful.
Walking to my room it's age was truly obvious. The room was very outdated. The exterior entry was gross. Pigeons have set up home along the entry. Rotting ceilings, yuck!
It is a great location is great is all it...More