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Holiday Inn Express Santa Rosa

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Traveler (61)
Room & Suite (51)
Dining (6)
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Overview
  • Excellent35%
  • Very good30%
  • Average20%
  • Poor8%
  • Terrible7%
Travelers talk about
“front desk”(39 reviews)
“cinnamon rolls”(6 reviews)
“third floor”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Santa Rosa
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Offers from Holiday Inn Express Santa Rosa
Special Offer: Book Direct and Save
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Rooms
Jun 10Jun 11
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (258)
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257 results
Traveler rating
86
77
53
22
19
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LanguageEnglish
86
77
53
22
19
Show reviews that mention
All reviewsfront deskcinnamon rollsthird floorthe hotel managerunder renovationroom was cleanvery comfortable staya pet friendly hotelnext morningsilver moonfree breakfastking bedyogurtgreat place to stayhot breakfastroad tripindoor pool
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1 - 5 of 257 reviews
Reviewed 5 days ago via mobile

I booked this hotel because it was the only one that said it didn’t take pets. Upon arrival, I found they did indeed take pets and I spent the night itching, wheezing, and with hives. Loud music from the lobby never ceased so we could...More

Thank myzygy
Response from FrontDesk_GM, General Manager at Holiday Inn Express Santa RosaResponded 2 days ago

We appreciate it when our guests take the time to provide us with some thoughtful feedback. We're very sorry to hear about the allergic reaction you experienced during your stay here. Also, we apologize for the loud music in the lobby. We will speak with...More

Hotel's Favorite
Reviewed March 20, 2018

I was pleasantly surprised to find this beautiful hotel in Santa Rosa. Inside was immaculate, service was outstanding and free breakfast was as good as I've had. Located close to all the restaurants. Easy access from I-40.More

Thank Bob M
Response from FrontDesk_GM, General Manager at Holiday Inn Express Santa RosaResponded March 23, 2018

Dear Bob, Our team takes considerable pride in being recognized as one of the best options in the area. Thank you so much for your wonderful feedback! Your kind words are a perfect reflection of the dedication of our incredible service staff. When you are...More

Reviewed 4 weeks ago

We thought we'd give Holiday Express a second look after staying at the excellent Socorro NM Holiday Express (see review). To our dismay the Santa Rosa Express was NOT excellent. Nor was it 'very good' - in fact we found it to be barely 'average'....More

Thank EasternWillotts
Response from FrontDesk_GM, General Manager at Holiday Inn Express Santa RosaResponded 4 weeks ago

Your feedback is appreciated as it helps us improve for future guests. We're sorry you found the room arrangements less comfortable than you were hoping and we further apologize for any difficulty getting a weather forecast. Please also accept our apologies for any disappointment with...More

Reviewed April 10, 2018 via mobile

Positives: location; spacious room; excellent front desk person when we checked in; DirecTV in room; clean and well-lit; coffee available in lobby area. Average: breakfast. Needs improvement: bathroom sink didn't drain well; hot tub was "out of order".More

Thank Chuck_Troxel
Response from FrontDesk_GM, General Manager at Holiday Inn Express Santa RosaResponded April 12, 2018

Dear Chuck, We're honored you chose to stay with us and we thank you for taking the time to share your thoughts. It's great to hear that our location was perfect for your trip and that our clean, spacious rooms offered you the ideal place...More

Reviewed February 19, 2018

This is a very good place to stay. The rooms are very roomy, beds are comfortable, and there is a lot of light (I don't like dark rooms). The breakfast room was large and three were lots of choices there. I would recommend this hotel...More

1  Thank Mary P
Response from FrontDesk_GM, General Manager at Holiday Inn Express Santa RosaResponded February 26, 2018

Dear Mary, We are thrilled to receive your positive feedback about our newly renovated rooms. It's wonderful to know you found your room to be spacious and your bed to be comfortable; we couldn't be happier! It's also great to know that our delicious breakfast...More

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Laundry Service
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Indoor pool
Heated pool
Details
Price range
$116 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$116 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (61)
Room & Suite (51)
Dining (6)
Pool & Beach (2)
Questions & Answers
Ask a question
ListoMan
March 4, 2015|
Answer
Response from Michaela D | Property representative |
Hi there ListoMan, Yes we are getting a Tesla supercharger which should be up an running in less then 2 weeks. It is currently being installed as we speak. Please if you have any additional questions feel free to contact... More
0
Votes
LARRY M
December 24, 2014|
Answer
Response from Michaela D | Property representative |
Yes, all our rooms come with a refrigerator and microwave. Happy Holidays Michaela Dodson GM Holiday Inn Express Santa Rosa
0
Votes
Room Tips
"Top floor is the quietest."
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"I told the front desk about the shade, a few lights and loose shower head . I may have missed the light when..."
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"Don't stay here - find another room at a different hotel"
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"Try a different hotel. If you stay here, get a room near front of hotel (near street) Rear of property..."
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