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Comfort Inn Santa Rosa

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Comfort Inn Santa Rosa
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417 Reviews from our TripAdvisor Community

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Showing 413: English reviews
Lake Havasu City, Arizona
Reviewed September 12, 2016

This was our third stay at the Comfort Inn in Santa Rosa, NM. Each time, we have been told they are remodeling the hotel to make it better. We have not seen the improvement. While we understand the entire hotel cannot be remodeled over night, we would think we would see some changes. On this visit, the shower head in...

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Helpful?
Thank Glen J
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Dear y Glen J, Thank you so much for your loyalty to our brand Mr. Glen, We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We...

Reviewed September 8, 2016 via mobile

Stayed for one night and this place is dirty and run down. There was black mold near the hot tub and ceiling vents, bedspread and curtains had food and stains on them. The wallpaper is peeling and all the doors to the rooms were severely scratched. Weeds were prolific in the courtyard. For $100 a night this place is a...

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Helpful?
Thank Gayle L
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Dear Gayle L, Thank you again for taking the time to share this experience. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these...

Tucson, Arizona
Reviewed August 30, 2016

Stayed here one night while traveling. They are in the middle of renovating rooms and we got one that had just been done -- new carpet, paint, etc. Very nice, good shower. Refrigerator, microwave and coffee maker in the room (144). Pretty good breakfast including scrambled eggs.

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Helpful?
Thank Zax123
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to let us know how you enjoyed to our new renovated room. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. We look forward...

Winona, Minnesota
Reviewed August 27, 2016 via mobile

The front desk and breakfast staff at Comfort Inn Santa Rosa are very accommodating. The breakfast selection consisted of the standard items, and the lady tending to keeping the items well stocked worked diligently to insure guests were well cared for. The king bed room we selected on the second floor was clean and comfortable. There is no elevator on...

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Helpful?
Thank Chris K
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. I am glad that we were able to meet your expectations of service and accommodations...

Reviewed August 16, 2016

We had a long drive through a New Mexico rain storm. We were so happy just to be able to stop some place. We were in for a pleasant surprise. The room was clean and inviting. But the best part was the dog. My dog has stayed in a few motel and usually she is a bit "concerned." Not here....

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Helpful?
Thank JoAnn B
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you so much for your kind words regarding the cleanliness of your lodgings. It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and cleanliness and I’m glad that you found our efforts to be successful. I am glad that we were able to meet your expectations of service...

Victoria, Texas
Reviewed August 14, 2016

Our stay-over in Santa Rosa was for one night, and we were quite satisfied with our accommodations. Although the inn is close to the Interstate, the room was quiet, and all our requests were granted. We were given a recommendation for a restaurant across the street that served exceptional food and done so graciously. The staff at the hotel were...

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Helpful?
Thank Terry S
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties...

Reviewed August 11, 2016 via mobile

Enjoyed our stay at the Comfort Inn. Great location- right off I -40. Loved the town- lots of Route 66 things to see. Easy to find. Very quiet location. Would stay here again in future. Staff was friendly and helpful. Room very clean. Lots of good restaurants nearby.

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Thank Wallace C
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for leaving your five star rating of our hotel It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back...

New Haven
Reviewed August 10, 2016

This Comfort Inn is close to Interstate. 40 and right on Route 66. The room was very quiet and well appointed. The wifi was free and the connection was good. Breakfast was typical for a Comfort with eggs and sausage. If you are handicapped, get a first floor room as thee is no elevator. The room was higher priced than...

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Thank Chuck52310
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to share this five star experience with our management, staff, and future guests. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition.We hope to impress you again during your next visit and we thank you for sharing your...

Texas
Reviewed August 8, 2016

Made a reservation about 2 hours before arriving. Looked good on the hotel site glad to have a room. Front desk very friendly and seemed like they liked the job. Room was a bit dated but for the price good. Bath room clean and bed okay. Breakfast was good and older lady working talked to everyone. Would stay again.

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Helpful?
Thank travelnana90
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. I am glad that we were able to meet your expectations of service and accommodations and...

Tennessee
Reviewed August 6, 2016

We stayed at Comfort Inn, Santa Rosa, NM on Day #2 of a 21 day trip out west. We chose this hotel because we got a coupon at the NM Visitors' Center. The room was clean and certainly adequate for our needs.

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Thank happycouple40_10
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for your feedback! It means a lot to us that you've taken the time to share this positive experience at our hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are overjoyed to hear that you had a great time with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Comfort Inn® provides easy access to many area attractions and local points of interest. The Route 66 Auto Museum and Santa Rosa State Park are both within miles of this Santa Rosa, NM hotel. ... more   less 

Additional Information about Comfort Inn Santa Rosa

Address: 2524 Historic Route 66, Santa Rosa, NM 88435-2854
Location: United States > New Mexico > Santa Rosa
Price Range: $80 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Santa Rosa 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Baymont Inn Santa Rosa
Santa Rosa Baymont Inn
Hotel Style:
#1 Business Hotel in Santa Rosa
#2 Romantic Hotel in Santa Rosa
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Santa Rosa staff and other travelers.
4 questions
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Questions? Get answers from Comfort Inn Santa Rosa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would just ask the staff for any special needs”
 of 5 bubbles beverlyh605, 1 week ago | Read review
“First floor rooms get noise from above floor.”
 of 5 bubbles ehitt2009, Nov 1, 2016 | Read review
“Ask for an updated room on the FIRST floor; there is no elevator”
 of 5 bubbles MichaelA51, Nov 1, 2016 | Read review
“Back of property sets parallel to a major interstate. The roadway is elevated, road noise might be an issue for second floor rooms.”
 of 5 bubbles aficionado56797, Oct 10, 2016 | Read review
“Stay on the "inside side"for a quieter room.We prefer rooms in the rear well past the indoor pool.We have stayed here twice before.”
 of 5 bubbles jmdrmd2, Sep 29, 2016 | Read review
5 of 5
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