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Comfort Inn City Of Natural Lakes

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2524 Historic Route 66, Santa Rosa, NM 88435-2854
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (70)
Room & Suite (32)
Dining (13)
Travel safe during COVID-19
A note from Comfort Inn City Of Natural Lakes
Updated 06/02/20

About

#3 of 16 hotels in Santa Rosa
Location
Cleanliness
Service
Value
Travelers' Choice
The Comfort Inn® provides easy access to many area attractions and local points of interest. The Route 66 Auto Museum and Santa Rosa State Park are both within miles of this Santa Rosa, NM hotel.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga room
Free breakfast
Boating
Golf course
Kids stay free
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Snack bar
Vending machine
Hiking
Fishing
Patio
Water park offsite
Waterslide
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Banquet room
Meeting rooms
Fax / photocopying
Photo copier / fax In business center
Non-smoking hotel
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
590Reviews6Q+A100Room tips

Reviews

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Diane K wrote a review Jul 2020
Glendale, Arizona42 contributions8 helpful votes
We have stayed at this hotel at least five times in the past eight years. It has slowly depreciated but was always clean and pleasant. We haven't been for two years and what a change! The girl at reception was surely. When I went in and gave her my name she said it's not under your name it's under ---. I said that is my husband (same last name). I joked, if I knew it was under his name I would have made him run in, she just grunted. Then she gave us the key to a room in a dingy hallway with very low ceilings. My husband sat down in the desk chair and almost fell all the way backwards as it was broken. I went to wash my hands, I let the water run and run and run and run. It never got hot, not even luke warm. There was no map of the hotel to tell you where everything was or where the exits were in case if emergency. We asked for a wakeup call at 6, it came at 6:25. Luckily we were already up. The to go breakfast consisted of a stale muffin, a tasteless granola bar and a plastic container of pineapples. All this for an inflated price. No more Comfort Inns for me. The room also had a musty smell.
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from Tina M, General Manager at Comfort Inn City Of Natural Lakes
Responded 2 weeks ago
Hi 490dianek, Thank you for taking the time to share your experience! We appreciate your loyalty and we are deeply saddened to hear that you are seeking out other hotels due to the inconveniences during your most recent experience with us, especially that we were not able to address the issues right away. We are working to take care of all of the issues that you addressed and please keep us in mind for your next stay in the area. Find our lowest rates and latest availability by booking direct at comfortinnsantarosanm.com Nerissa M Reputation manager Comfort Inn City Of Natural Lakes
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ireellymeenbusiness wrote a review Jun 2020
Buckeye, Arizona55 contributions17 helpful votes
Stayed here at the last minute on our road trip from Phoenix, AZ to Dallas, TX. We ended up being assigned a handicap room. WOW! I wish all hotel rooms were like this room! No carpet on the floor. Instead it was a wood laminate, which was great! The room was comfortable and great customer service.
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Date of stay: June 2020
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Response from Tina M, Guest Relations Manager at Comfort Inn City Of Natural Lakes
Responded Jun 29, 2020
ireellymeenbusiness, Your kind compliments mean so much to us, and we thank you for taking the time to share this review. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. Find our lowest rates and latest availability by booking direct at comfortinnsantarosanm.com Nerissa M Reputation manager Comfort Inn City Of Natural Lakes
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Traveler wrote a review Jun 2020
1 contribution
looked like a good choice till we got into the room. OMG. I cannot sleep in a place like this. When we opened the door the smell of bug poison was overwhelming. Then there was the hairs and whatever else it was( I don’t want to speculate) on the sheets that were all wrinkled like someone has been laying in the bed already. Long story short we didn’t stay long. Don’t waste your money on this.
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Date of stay: June 2020Trip type: Traveled as a couple
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Response from Tina M, Guest Relations Manager at Comfort Inn City Of Natural Lakes
Responded Jun 10, 2020
Fle75, We want to thank you for sharing your experience, though we are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments as a training opportunity with our housekeeping team. We hope you'll return someday to see how we have addressed and improved upon these issues of cleanliness and the sheets as well. Find our lowest rates and latest availability by booking direct at comfortinnsantarosanm.com Nerissa M Reputation manager Comfort Inn Santa Rosa Hotel
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Lin J wrote a review Apr 2020
Ham Lake, Minnesota49 contributions9 helpful votes
Place was probably the oldest comfort inn we've ever stayed at. Price was ok, however used lots of points (They did not adj points for the price drop since the Covid 19.) We were on our way home from Arizona. It's a good stop on the way. Will check out other hotels in the area next time.
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Date of stay: April 2020
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Response from Tina M, Guest Relations Manager at Comfort Inn City Of Natural Lakes
Responded Apr 17, 2020
692linj, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made. Find our lowest rates and latest availability by booking direct at comfortinnsantarosanm.com Nerissa M Reputation manager Comfort Inn Santa Rosa Hotel
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William G wrote a review Mar 2020
Caledonia, Michigan93 contributions13 helpful votes
Clean, quiet, and comfortable. This is an older place, but OK for our needs. Some fixtures were separating from the walls. Breakfast was good. The front desk lady was friendly and helped us find a place for dinner.
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Date of stay: February 2020
Value
Location
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Response from Tina M, Guest Relations Manager at Comfort Inn City Of Natural Lakes
Responded Mar 24, 2020
William G, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again! Find our lowest rates and latest availability by booking direct at comfortinnsantarosanm.com Nerissa M Reputation manager Comfort Inn Santa Rosa Hotel
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PRICE RANGE
$100 - $130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
baymont inn santa rosa, santa rosa baymont inn
FORMERLY KNOWN AS
Comfort Inn Santa Rosa
LOCATION
United StatesNew MexicoSanta Rosa
NUMBER OF ROOMS
74
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Frequently Asked Questions about Comfort Inn City Of Natural Lakes
Which popular attractions are close to Comfort Inn City Of Natural Lakes?
Nearby attractions include Route 66 Auto Museum (0.4 miles), Blue Hole (1.6 miles), and Park Lake (1.9 miles).
What are some of the property amenities at Comfort Inn City Of Natural Lakes?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn City Of Natural Lakes?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn City Of Natural Lakes?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Comfort Inn City Of Natural Lakes?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn City Of Natural Lakes?
Conveniently located restaurants include Comet II Drive In & Restaurant, Chico's Tortas y Pinas Lokas, and Silver Moon Cafe.
Are there opportunities to exercise at Comfort Inn City Of Natural Lakes?
Yes, guests have access to an indoor pool and a yoga room during their stay.
Are any cleaning services offered at Comfort Inn City Of Natural Lakes?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Comfort Inn City Of Natural Lakes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn City Of Natural Lakes offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Comfort Inn City Of Natural Lakes?
Many travelers enjoy visiting Trail Of The Fourty Niners (0.4 miles).