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La Quinta Inn & Suites Ruidoso Downs

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La Quinta Inn & Suites Ruidoso Downs
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234 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Sallisaw
Reviewed 6 days ago NEW

We were instantly made to feel welcome at the La Quinta, Ruidoso Downs, NM. The clerk was engaging and quite willing to share her knowlegeable about the area and made us feel like 'we had come home'. The room, a king+, save for a sticky bathroom floor, was quite comfortable and the check out service was very efficient. The breakfast...

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Helpful?
1Thank Gary S
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear Gary S, Thank you for dropping by to review your stay with us. My team and I are happy to hear that you felt like you were coming home. that is our goal! I am pleased to hear that you enjoyed our much larger breakfast room with the extra comfortable and and relaxed atmosphere. That was a goal during...

Reviewed 1 week ago via mobile

I walked in and could smell the cookies baking ( for me I thought ) with my mouth watering I was in formed that the certificate I had that I had got at a school auction wasn't on their letter head and they would not honor it,I was told that they had plenty of rooms if I wanted to pay...

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Helpful?
Thank Alisia402002
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear Alisia402002, Thank you for stopping by to give us a review. I am sorry that you felt that he was not trying to work with you. The gift certificate you brought purposefully had not valid unless signed on it. I had a hard time getting the actual certificate to the sponsor of the auction, so I had to email...

Farmington, New Mexico, United States
Reviewed 2 weeks ago via mobile

This was a very disappointing experience. 1- check in was at 4 and we arrived at 4:50 only to find out our room was not ready. Rather than apologize and provide alternatives, the receptionist made excuses that "our cleaning ladies had like, 12 to 15 rooms to clean today so they are way behind." After 5 to 10 minutes of...

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Helpful?
Thank Keith N
Faith G, Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear Keith N, Thank you for taking time to give us feedback from your recent stay at our hotel. It truly helps us in our effort to make each and every guest's experience a positive experience. This is why I am disappointed to read of the issues you encountered during your stay with us. We apologize for the frustration you...

Hewitt
Reviewed 3 weeks ago via mobile

The La Quinta in Ruidosa Downs is a very nice and reasonable hotel. It is very clean and the rooms have been remodeled. The staff is exceptional and very friendly. Everything is clean and they do a great job with breakfast (even have it ready extremely early. We left at 5:00 a.m. And to our surprise breakfast was available)! The...

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Helpful?
Thank 522troys
Faith G, Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear 522troys, Thank you for taking time to give us feedback from your recent stay at our hotel. We are pleased that we were able to take such great care of you while you are here, with early breakfast and friendly staff. I truly apologize for the thin walls in the hotel. It is something that we continue to struggle...

Lusby, Maryland
Reviewed 3 weeks ago

Maria is an asset to this hotel. Best, warmest greeting I have ever received upon arrival to a hotel. Her welcoming our family to La Quinta was so genuine and kind, what a cheerful disposition she has. Maria's work in the dining area was superb as well. The facility was immaculate and she was cleaning tables as quickly as guests...

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Helpful?
Thank Lara T
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear Lara T, Thank you for letting my team and I know about your stay with us. I am so happy to hear that Maria took such great care of you during your visit with us! She is great asset to us and I am so pleased to have her as part of my team. I have passed your comments...

Smyer, Texas
Reviewed 4 weeks ago via mobile

I booked this location on Trip Advisor. I stay in hotels 4 nights a week. I am on a tight budget so it is very seldom that I get to stay in a fine hotel such as this. Very friendly staff on arrival. Less than a minute to check in. Room was great. Pool was the perfect temp. Would highly...

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Thank magrigg
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear magrigg, Thank you for taking time to let us know about your visit with us! I am happy to hear how much you enjoyed your stay with us. I am happy to hear that we fit into your budget and that you were able to stay with us. My staff and I enjoyed having you with us. I will...

Portales, United States
Reviewed December 4, 2016

I stayed here for a week on a business trip. I was completely blown away by the staff at the hotel. They went above and beyond expectations. From making the (full complementary) breakfast early for me and my associates after finding we had an early start, to having fresh baked cookies in the lobby. It was a genuine pleasure to...

Review collected in partnership with La Quinta
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Thank E967LMjacobs
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear E967LMjacobs, Thank you so much for dropping by and giving us a review. We truly appreciate you staying with us and I am so pleased to hear that your stay was so good. I am pleased to hear that my staff took such great care of you. I hope that you return to visit us again! Faith G.

Las Cruces, United States
Reviewed December 1, 2016

The staff was very friendly and working on Thanksgiving did not seem to bother them in any way. Every one was in the Holiday spirit! The room was very comfortable and clean. I only stayed one night there and other Hotels in the area would not take one night reservations because of the Holiday Weekend, so I was very happy...

Review collected in partnership with La Quinta
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Thank peggys960
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear peggy960, Thank you so much for the review from your stay. We are happy that you chose us to stay with and that we were able to accommodate your one night stay. I am pleased to hear that the staff took such good care of you. We hope to see you again in the near future. Faith G

Albuquerque, United States
Reviewed November 29, 2016

The hotel is in what looks like new condition with a spacious lobby that leads into a large breakfast area. The rooms are open and big with plenty of room to move around and enjoy some views of the mountains and wooded areas around the hotel. We stayed in a King room across from the indoor pool and fitness center...

Review collected in partnership with La Quinta
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Thank 919janf
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear 919janf, Thank you for taking time to give us a review. We appreciate our guests that provide feedback regarding your stay. I am happy to hear that you had a good stay with us. We are happy your four legged family member enjoyed the visit as well. We hope to see you and your family again soon. Faith G

Santa Fe
Reviewed November 21, 2016 via mobile

The staff at the front desk was very friendly and the check-in process was easy and fast. We had booked 4 rooms and they did their best to accommodate us as close together as possible which was nice. Hotel looks like it has recebtly beeb remodeled and pool and jacuzi were closed during our stay for remodeling. Rooms are very...

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Helpful?
Thank NayaSantaFe
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear NayaSantaFe, Thank you for taking time to give us feedback from your stay with us. I am so happy to hear that our Guest Experience Representatives and our Housekeeping took such great care of you. We always work hard to make sure friends and family are close together and to make sure that the rooms are clean and comfortable....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Ruidoso Downs

Address: 26147 US Highway 70 E, Ruidoso Downs, NM 88346-9151
Location: United States > New Mexico > Ruidoso Downs
Price Range: $77 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Ruidoso Downs 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Ruidoso Downs
La Quinta Inn & Suites Ruidoso Downs Hotel Ruidoso Downs
La Quinta Ruidoso Downs
Ruidoso Downs La Quinta
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Questions & Answers

Here's what travelers have asked, with answers from La Quinta Inn & Suites Ruidoso Downs staff and other travelers.
2 questions
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Las Cruces, New Mexico
3 months ago
Littlefield, Texas
7 months ago

See all questions (2)

Questions? Get answers from La Quinta Inn & Suites Ruidoso Downs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Front rooms face the street, but the traffic dies down as the nightfall approaches.”
 of 5 bubbles mywinderig, Aug 10, 2016 | Read review
“All were great.”
 of 5 bubbles Doug083, Jul 15, 2016 | Read review
“If road noise bothers you at night, ask for a room on the back side away from the road.”
 of 5 bubbles 797SusanA, Apr 24, 2016 | Read review
“Stay in back of hotel. Front rooms get a little noisy at night from highway traffic.”
 of 5 bubbles Windsurferguy01, Mar 28, 2016 | Read review
“Make sure to stay on 2nd or 3rd floor away from parking .”
 of 5 bubbles 633charlieb, Mar 23, 2016 | Read review
5 of 5
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