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Ruidoso Mountain Inn

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Ruidoso Mountain Inn
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106 Reviews from our TripAdvisor Community

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Showing 101: English reviews
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is very reasonable in price, the rooms are clean, quiet and the beds were comfortable. All the staff was very friendly, breakfast was good however the sitting room was a little small. The heated pool and spa was great, the pool was a couple of degrees to cold, and the spa was couple of degrees to hot. Over... More 

Helpful?
Thank Charles D
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. it is very useful for us for future thank again for feedback. thank you, Andy More 

Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

We ended up staying another night. The room was clean. Staff was friendly. Kids enjoyed pool. Air conditioner worked good and was quiet, which seems to be rare anymore. We never tried their breakfast. We really didn't shop around, so difficult to know if we got a good deal in Ruidoso. We spent most of the day walking around and... More 

Helpful?
Thank Thad W
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy More 

Leander, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

If you are looking for a comfortable bed and a good shower this is a reasonable hotel. If you want a 5 star for appearance you need to keep looking. We extended our stay in Ruidiso one night and needed a room. Went here because the website said newly renovated. There was paint splatter over the door and furniture and... More 

Helpful?
Thank vitaguy
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 21, 2016 via mobile

The hotel is a little older but the rooms are clean and comfortable. The only drawback was the free breakfast. Both mornings the coffee was out at 9am and their selections weren't as great as some places I've stayed. But they did have cereal and waffles. That wouldn't prevent me from staying here again.

Helpful?
Thank Tannanichole
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 18, 2016 via mobile

We stayed in this hotel on a July weekend when every other hotel in towns seemed to be full. There is no doubt this place could benefit from a facelift. The room was bigger than an average low price hotel. It was also clean which is one of the most important thing for us. Breakfast was basic but tasted much... More 

Helpful?
Thank The D
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy More 

Lubbock, Texas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 14, 2016 via mobile

The hotel was easy to get to. When we first arrived, the lobby was clean and staff was friendly. Rooms were good sized. The carpet through the hotel is worn and dated. We stayed for 4 nights. The housekeeping staff replaced the towels and made the bed, nothing else. No wiping, no sweeping, no vacuuming. The hotel is relatively empty... More 

Helpful?
Thank RayeM1
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. And I will offer 10% discount. thank you, Andy More 

1 review
5 of 5 stars Reviewed July 4, 2016 via mobile

Our stay at Ruidoso Mountain Inn was pleasant. Our room was very clean and comfortable. Both front desk employees were very polite. My fiancé and I requested to have our room at an upper level and employee did not hesitate to proceed with our request. The elevator needs improvement and there were a couple of tiny holes on our rooms... More 

Helpful?
Thank BRENCOR
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

thank for your feedback it is very important for us. we are looking for you forward in future thanks Andy More 

Camas, Washington
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 2, 2016

I organized a week-long gathering for Navion pilots and their families. There were approximately 80-100 attendees from all over the country during the week We stayed at the Ruidoso Mt Inn and everyone raved about the service and the courteous staff. Andy, the day manager, and Greg, the night manager, were very attentive and went out of their way to... More 

Helpful?
Thank Alyce R
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

thank for your feedback it is very important for us. we are looking for you forward in future thanks Andy More 

Lubbock, Texas
1 review
5 of 5 stars Reviewed June 20, 2016

The room was clean and the bed was comfortable. Asked for a rollway bed and it was brought up immediately. The younger kids enjoyed the pool. The suite we had surprisingly had two TVs which was good because my younger brother and I like to watch different shows. The breakfast was good. When I got home I realized that I... More 

Helpful?
Thank jonathanprieto26
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

thank for your feedback it is very important for us. we are looking for you forward in future thanks Andy More 

Ruidoso Downs, New Mexico
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 13, 2016 via mobile

Ruidoso Mountain Inn is an second home and office away from home. Outstanding staff and management, all are quite accommodating and Victor, front desk display excellent managers skills always. Service staff very accommodating. Rooms are well maintained, clean and very cozy. I recommend staying there for any occasion.

Helpful?
Thank Bob S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Ruidoso, New Mexico. While visiting the Playground of the Southwest, whether skiing at Ski Apache, trying your luck at three nearby Casinos, or playing the odds at Ruidoso Downs Racetrack & Billy the Kid Casino, home of the worlds richest Quarterhorse Race, The All American Futurity. Enjoy the nearby Spencer Theater. Come discover New Mexico's best kept secret, with a year round moderate climate. Ruidoso offers an abundance of real estate, great restaurants, cabins, shopping and beautiful mountain scenery in southern New Mexico. Our hotel features 104 guestrooms with 6 suites. We have an outdoor seasonal pool as well as an outdoor hot tub that stays open year around. We have 3 floors with an interior corridor and an elevator. Join us every morning for a Smart Start Complimentary Continental Breakfast. We can also host meetings with a maximum of 30 occupants. Let the Holiday Inn Express Hotel be your home away from home with the quality and comfort you expect, and deserve. Allow us to accommodate your needs while visiting Ruidoso, New Mexico. ... more   less 

Additional Information about Ruidoso Mountain Inn

Address: 400 Highway 70, Ruidoso, NM 88345-6171
Location: United States > New Mexico > Ruidoso
Price Range: $75 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ruidoso Mountain Inn 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Ruidoso Hotel Ruidoso
Holiday Inn Ruidoso
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