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Shadow Mountain Lodge and Cabins

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Shadow Mountain Lodge and Cabins
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318 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Oakland
1 review
1 of 5 stars Reviewed 1 week ago

This place refuses to honor a gift certificate which I paid over $300 for because I wasn't able to book the reservation within 6 mths. My spouse is active duty military and was waiting for orders so it took us an extra month to sort out what our schedule would be. So they have my money but because it took... More 

Helpful?
Thank LaKenna
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

It is unfortunate that this occurred. Just to review. You originally used your gift certificate for a reservation which you cancelled at the last minute, well within the no refund period. As a small family owned business we cannot afford cancellations on the day of arrival, because they too often result in a loss to us. We, however, try to... More 

Bronte, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love this property. Friendly staff & housekeeping. Great parking. Easy to find lodging. When you stay here you meet so many people. Everyone loves to meet one another. All rooms are easy to access.

Helpful?
1 Thank Stella T
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thanks for the wonderful words! You nailed it, Shadow Mountain is made for folks just like you! Come again soon. More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

perfect night's stay...really impressed. will definitely be back here again. the 4 cabins were spectacular. a quiet, off the road, and peaceful stay. you couldn't ask for a better lodging in ruidoso. be prepared to spend a little ($185 a night), but everything nice about the town is just down the road...the coffee house for breakfast, and the shops just... More 

Helpful?
Thank A TripAdvisor Member
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thanks for the kind review. So glad that we met and exceeded your expectations. We work very hard to make every stay memorable we try to keep our prices competitive. come again soon! More 

Tucson, Arizona
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Shadow Mountain Ranch is a perfect place to stay in beautiful Ruidoso - comfortable, spotless, completely equipped with everything you need, convenient and right in the middle of the gorgeous upper canyon. We look forward to returning soon.

Helpful?
1 Thank tucsontraveler85739
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

We at Shadow Mountain Lodge are so pleased that you enjoyed your stay. Come again soon! More 

Fort Worth, Texas
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We first came to shadow mountain lodge 20 years ago and keep coming back. It is so peaceful and tranquil which is exactly the reason I go on vacation. The location is great and the renovations to the beds and bedding are very comfortable. The hot tub is also a nice treat. Watching all the hummingbirds is very relaxing. I... More 

Helpful?
3 Thank Marla H
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Great reviews from repeat guests they'll us that we are doing things correctly and inspire us to continue doing so. Thank you so much!! More 

Muskegon, Michigan, United States
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We liked everything about Shadow Mountain. The attention to detail is wonderful. Everything works. The rooms are big with little kitchens. It's clean and quiet. You can open the windows and enjoy the clean, mountain air. You can sit outside in the pretty yard among the pines or on the porch. It's close to shops and restaurants in One of... More 

Helpful?
2 Thank Gail L
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

So pleased that you enjoyed your stay. You certainly nailed what we have worked hard to provide our guests, a first rate, unique, mountain lodging experience. Come again soon! More 

Ponder, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 25, 2016

This lodge is great! It is quiet, the managers are terrific, and the staff is great whether you want to be left alone or want your room cleaned daily! The cabins look very nice and cozy and we will stay in one of those next time!

Helpful?
1 Thank cindyjosselet
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thanks for the nod to our people. They really are awesome! We look forward to your return. More 

Austin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2016

This lodge was perfect. It met every expectation that we had. It was clean, had plenty of fresh towels, dishes and a flat screen TV in the room. We were able to watch the movies we brought and they also had movies to rent for just $2.00. We would highly recommend this property. Easy to get to and very quiet... More 

Helpful?
2 Thank Penny H
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thank you for the kind words. Everything you mentioned is exactly what we work for every day. Come again soon! More 

Astoria, Oregon
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 20, 2016

Clean, cozy, quiet and friendly. Beautiful grounds and friendly people. Hard to beat. We love the location. Has everything you need for a night or a week. This is a very charming place and you can see that the owners are proud of what they have to offer.

Helpful?
3 Thank Cyclerich
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thanks for the kind review. We strive to make each stay memorable no comfortable. Please come again and tell others who appreciate us as you do. More 

San Diego, California
Level Contributor
627 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 414 helpful votes
4 of 5 stars Reviewed July 19, 2016

Our first visit to Ruidoso, reserved cabin 301, stayed two nights, total $362.74. Friendly and professional staff, simple clear instructions, reserved parking, entire facility was pristine, lovely and clean. We enjoyed our stay. On the left as you entered the cabin we had two place settings on small table, sink, microwave, toaster oven, toaster, 10 cup coffee maker and small... More 

Helpful?
Thank Walker S
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thank you for the detailed and kind review. We are so glad that you enjoyed your stay and loved our cabin. As you may know Shadow Mountain Lodge is the number one rated lodge in Ruidoso by Trip Aadvisor and for all the reasons you pointed out. The only thing we are confused about is the issue of maid service... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Shadow Mountain Lodge and Cabins are located in the Historic "Upper Canyon" of Ruidoso - only a short stroll to Mid-Town's Shops, Galleries, Dining and Night Life. We are within 5 - 10 minutes of all 3 Casinos, Horse Racing and Ski Apache turnoff. We are New Owners as of April, 2012. Our Lodge rooms have all been updated with a Mountain Decor to include Bear Mountain Quilts & Inspiring Artwork. Relax on our Large Covered Veranda & enjoy our Beautiful Gardens, Hot Tub and BBQ area. Our Lodge Rooms have a King Bed, Fireplace, TV/DVD, Full Bath and Full Kitchenette. Our Romantic Cabins have open vaulted ceilings, Knotty Pine Interiors, Doubled Sided Gas Fireplace, 180 degree swivel TV/DVD, 2 Person Whirlpools and Private Decks. Shadow Mountain has been a long time favorite for those who visit Ruidoso and has consistently been voted "Best Place To Stay" ... more   less 

Additional Information about Shadow Mountain Lodge and Cabins

Address: 107 Main Rd, Ruidoso, NM 88345-6336
Location: United States > New Mexico > Ruidoso
Price Range: $123 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shadow Mountain Lodge and Cabins 3.5*
Number of rooms: 23
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Also Known As:
Shadow Mountain Hotel Ruidoso
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