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Hotel Ruidoso - Midtown

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Hotel Ruidoso - Midtown
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181 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Ruidoso - Midtown
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Showing 181: English reviews
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 2, 2016 via mobile

This hotel was clean, modern, maintained and close to all the downtown shopping Ruidoso has to offer. The reason for 4 stars instead of 5 was the booking agent at the front desk - she wouldn't honor our on-line booking price an additional night even though weren't even close to booked. She wouldn't even contact management to see if it... More 

Helpful?
Thank Diceswife
HotelRuidoso, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for your review. We offer online booking specials that are online pricing only. You are welcome to book them on line. With the holiday weekend we were sold out and prices are at peak. We are glad that you enjoyed your stay and would love to have you back again soon. Terri Blue General Manager More 

Springfield, Illinois
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 26, 2016 via mobile

Hotel Ruidoso is the best hotel in Ruidoso. The rooms are clean, beds are extremely comfortable, bathrooms are large, wifi was super fast and location is perfect. I stay at many chain hotels for business/travel and I would pick this property over any of them if I had the option. This hotel is perfect for walking to all the mom-and-pop... More 

Helpful?
Thank travelbrain
HotelRuidoso, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you so much for the wonderful 5 star review! We work hard to make our guests' stays a wonderful experience and appreciate your notice of this. We look forward to serving you again soon! Terri More 

Santa Fe, New Mexico
1 review
5 of 5 stars Reviewed June 15, 2016 via mobile

I recently visited Ruidoso on a business trip and stayed at Hotel Ruidoso. Upon checking in the front desk manager was not only very professional but also gave me a complete overview of the city. This was very helpful! The rooms were very clean, the beds were comfortable, the noise was minimal, and the prices were very reasonable. I would... More 

Helpful?
Thank DBG505
HotelRuidoso, General Manager at Hotel Ruidoso - Midtown, responded to this review

Hello - thank you for the wonderful review! We are thrilled that you had a great stay with us and look forward to having you back soon! Terri More 

Rio Rancho, New Mexico
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 12, 2016

This hotel has gotten excellent reviews, and I concur with most of them. There is one big issue, and several smaller ones that prevent me from giving a big thumbs up to this property. The biggest issue is the overwhelming smell of industrial strength chemicals in the room. We opened the door and could not believe how bad the room... More 

Helpful?
Thank Nancy Y
HotelRuidoso, General Manager at Hotel Ruidoso - Midtown, responded to this review

Hello, Thank you for your review. We use eco friendly cleaning supplies as we are a certified green hotel. I will look into this as it should have a very pleasant experience as you walked into your room. We would definitely not use anything that is not eco friendly or attempt to cover an odor. Thank you for letting me... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 6, 2016 via mobile

I stayed at this hotel for a conference in which the Public Education Department booked over 70 rooms. To begin... my room number was given out to others. I knew what 4oom I was in 1.5 hours before I arrived! Confidentiality is not high on this hotels priority list. I did ask about it and received himms and hahhhs. Next,... More 

Helpful?
Thank LaDelle H
HotelRuidoso, General Manager at Hotel Ruidoso - Midtown, responded to this review

Hello, I appreciate your review and understand that the experience that your group had was not what is representative of our Hotel or Staff. We have been working with Mr Montoya to let him and your group know that we are truly sorry for this. We are in the Hospitality Industry and it is not just our goal to provide... More 

1 review
1 of 5 stars Reviewed June 5, 2016

I could have overlooked the lights that didn't work, even after the bulbs were replaced, or the darkening curtains that didn't fully close allowing light to stream in from streetlights all night long. My body still aches from the bed. I cannot overlook the sheer rudeness and unwelcome attitudes of the management and how our group was treated during our... More 

Helpful?
Thank Kim A
HotelRuidoso, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for airing your concerns regarding your group. Please let me assure you that the experience that your group had was not what is representative of our Hotel or Staff. We have been working with Mr Montoya to let him and your group know that we are truly sorry for this. The entire Hotel Staff is very upset that... More 

El Paso, Texas
1 review
4 of 5 stars Reviewed June 1, 2016

Nice play to stay in Ruidoso that's on the main street there. Makes for a nice walk through town. The rooms are cozy and quiet, as well as the fast internet service. We've stayed there before and for the price, we'd stay there again.

Helpful?
Thank ampena2016
HotelRuidoso, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you so much for the review! We would love to have you stay again soon. Terri More 

Kingman, Arizona
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed May 16, 2016

Very nice place, clean, comfortable ,great employees and helpful and knowledgable about the area. Good recommendations on dining places. This is our first visit here and we will be back and will stay here

Helpful?
Thank Jackie R
HotelRuidoso, General Manager at Hotel Ruidoso - Midtown, responded to this review

Hello! Thank you for the amazing review. We are thrilled that you enjoyed your stay with us and that you will be back. Thanks, Terri Blue General Manager More 

Las Vegas, Nevada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 21, 2016 via mobile

Clean,comfortable and quiet. Easy check in. Front desk employees (especially Ashli I think her name was) very friendly and welcoming. Easy walking to shopping and dining. Will definitely stay here again.

Helpful?
Thank Felixlovesvegas
HotelRuidoso, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you so much for the great review! We look forward to having you stay with us again soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 21, 2016

We arrived about 30 minutes before check in, were given our room keys and when we reached our rooms, housekeeping was still working on the room. The housekeeper was not friendly. We went to the lobby and were told your rooms were ready about 3:30 P.M. Check in time is 3:00 P.M. The rooms were clean but not what I... More 

Helpful?
1 Thank Margie L
HotelRuidoso, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for your review. I will check into the concerns that you have listed above. We normally do not have housekeeping inhouse that late and all rooms are ready at three. Peak times sometimes are a bit more hectic but the front desk should have been able to get you checked out quickly. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Newest hotel in Ruidoso and Ruidoso Down, NM. Stay in midtown. Walk to shops, restaurants, galleries, and lounges. 32 inch LCD TV with 4 HBO channels, referigerator, microwave in all rooms. Fitness Center, Business Center, Guest Laundry, Free HOT Breakfast, Indoor Pool & Spa, Free High Speed wired and wireless internet and much more. ... more   less 

Additional Information about Hotel Ruidoso - Midtown

Address: 110 Chase Dr, Ruidoso, NM 88345-9352
Location: United States > New Mexico > Ruidoso
Price Range: $110 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Ruidoso - Midtown 2.5*
Number of rooms: 55
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Also Known As:
Hotel Ruidoso Midtown
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