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Sitzmark Chalet Inn

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627 Sudderth Drive, Ruidoso, NM 88345-6200
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Traveler (99)
Room & Suite (16)
Dining (6)

About

#2 of 22 hotels in Ruidoso
Location
Cleanliness
Service
Value
The Sitzmark Chalet Inn, Your Home Away From Home, is nestled under the tall pines of Ruidoso, New Mexico. Our charming 17 unit inn offers the distinct personal attention that every traveler desires for a relaxing mountain get-a-way. Our regard to detail and customer service is something that you just can't acquire in a chain lodging atmosphere. We are located one mile south of Mid-Town Ruidoso, close to restaurants, hiking and skiing, historic sites, shopping, and nightlife. Relax on the front lawn during a summer evening on a porch swing while watching the hummingbirds, or unwind after a day on the slopes in our unique outdoor barrel sauna. All guest rooms are spotlessly clean, feature wifi, direct TV, private baths, microwave ovens, refrigerators, coffee makers and Dohm sleep sound machines. Each morning guests are treated to fresh coffee and muffins in our lobby. Ask about our new Romance Package. We'll be celebrating 60 years in 2019! We look forward to welcoming you to our inn!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Skiing
Fax / photocopying
BBQ facilities
Newspaper
Wifi
Vending machine
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Seating area
Telephone
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Quaint
271Reviews15Q+A50Room tips
Traveler rating
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Popular mentions
This is a very cute hotel. It has a lot of character (in a good way) and very friendly and helpful owners. I wish I could have given it more stars, but there were a few major problems. The first was the bed. We had a queen sized bed but it was very uncomfortable. We both kept sliding to the dent in the middle of the bed. It also telegraphed every movement you made across the bed, so just turning over would shake my boyfriend awake, and vise versa. I think new beds/mattresses would make a huge difference. The second was the AC. It couldn't get the room cool. We set it as low as possible and it ran continuously but never cooled the room. It is only May, and the outside temp wasn't that hot. I also get frustrated when there is only one nightstand. My boyfriend uses a CPAP so if there is only one, it goes to him. So I am left putting my phone, water, Kindle, etc. on the floor next to the bed. There was plenty of room for a nightstand, so why not put one there? Or if no nightstand, how about a kind size bed. I could forgive no nightstand if the bed took up all the space, but that wasn't the case. One more of the positives was the little sitting area out front, which was used by a lot of the guests since dine-in is still not allow in NM. It was a very cute area with nice places to sit. We had dinner out there both nights.
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Response from SitzmarkRuidoso, General Manager at Sitzmark Chalet Inn
Responded 2 days ago
Hello! Thank you very much for your kind words about the features of the hotel you really enjoyed. We also appreciate the additional feedback you left. We would like to mention that all of our king bed rooms do have two nightstands. If you stay with again (which we hope you will!) please let us know your requirements and we will be more than happy to ensure you are in a room that meets all your needs and ensures your comfort. We would have been happy to move you during your stay with us so apologize for any inconvenience you experienced that we were not aware of at the time. We hope to see you again in the future. All our best, Heather & Ivan; General Managers
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Our family chose this quiet, clean and affordable chalet to be our three-day home away from home in Ruidoso, initially because of the congenial managers. We called late in the evening to make last minute reservations. Ivan pleasantly answered the phone, welcomed us, laid out a room key, and left a light on for us. When we arrived, we found a cozy room, a clean bathroom and comfortable beds. Each morning we enjoyed homemade muffins, hot coffee and friendly service. The managers, Heather and Ivan, are genuinely kind and hospitable people who care about you and your enjoyable stay. We picnicked and played checkers in the courtyard. We enjoyed the sauna after long hikes in the mountains. This place is our newfound ‘find’ in Ruidoso, and we will be back. Thank you Heather and Ivan. We will see you again soon!
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Response from SitzmarkRuidoso, General Manager at Sitzmark Chalet Inn
Responded 1 week ago
What a lovely review made by such wonderful guests! Thank you for your kind words and we are thrilled that you enjoyed your stay as much as you did! We can't wait to see you again and look forward to be your new "home away from home' here in Ruidoso! All our best, Heather & Ivan
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Our family chose this quaint, quiet, clean and affordable chalet to be our three-day home away from home in Ruidoso, simply because of the congenial managers. We called late in the evening to make last minute reservations. Ivan pleasantly answered the phone, welcomed us, and left a room key along with the light on for us. Each morning we enjoyed homemade muffins, hot coffee and friendly people. The managers, Heather and Ivan are genuinely kind and hospitable people who care about you and your comfortable experience. This place is our newfound treasure in Ruidoso. Thank you Heather and Ivan. We will be back soon!
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Response from SitzmarkRuidoso, General Manager at Sitzmark Chalet Inn
Responded 4 weeks ago
Thank you so much for your lovely review! We truly enjoyed having your family stay at the Sitzmark and really enjoyed getting to know you. We hope to see you all again very soon! - All the best, Heather & Ivan
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We stayed on the nights of 17 & 18 Sept. We loved the Sitzmark because it was very clean and quiet, two things we value highly. Check in was was very friendly and pleasant. Great nights sleep. It’s location in town was nice in that we where close to everything. We plan to go back after Thanksgiving.
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Response from SitzmarkRuidoso, General Manager at Sitzmark Chalet Inn
Responded Dec 15, 2019
We are so glad that you like the Sitzmark Chalet enough to give us a 5 out of rating and we appreciate that you took the time to write a glowing review. Please return again soon!
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We stayed 3 nights. Clean and comfortable!! On arrival night there were macadamia cookies set out for guests. Not sure about the next night because we were out. The third night there were no cookies. When I asked about them the very nice clerk, I am so sorry I did not get her name, graciously said she could make some chocolate chip cookies for us but it would be a little while. I was surprised but she did and they were great! I just thought that was so sweet and kind!! Loved the two lady desk clerks and just had a really nice stay!!
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Response from SitzmarkRuidoso, General Manager at Sitzmark Chalet Inn
Responded Dec 15, 2019
We're glad you liked the cookies which are sometimes put out for guests to enjoy during holiday periods or special weekends. Your compliments about customer service are very much appreciated and we hope you'll visit the Sitzmark Chalet again sometime.
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Previous
PRICE RANGE
$53 - $116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sitzmark chalet hotel
LOCATION
United StatesNew MexicoRuidoso
NUMBER OF ROOMS
17
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Frequently Asked Questions about Sitzmark Chalet Inn
Which popular attractions are close to Sitzmark Chalet Inn?
Nearby attractions include Ruidoso Downs Race Track (2.4 miles), Hubbard Museum of the American West (3.1 miles), and Free Spirits at Noisy Water (3.0 miles).
What are some of the property amenities at Sitzmark Chalet Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Sitzmark Chalet Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sitzmark Chalet Inn?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Sitzmark Chalet Inn?
Yes, free parking is available to guests.
What are some restaurants close to Sitzmark Chalet Inn?
Conveniently located restaurants include Hall of Flame Burgers, Village Buttery, and Cornerstone Bakery Cafe.
Are there opportunities to exercise at Sitzmark Chalet Inn?
Yes, guests have access to a sauna during their stay.
Does Sitzmark Chalet Inn have any great views?
Yes, guests often enjoy the mountain view available here.