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BEST WESTERN PLUS Ruidoso Inn

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262 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Fort Worth, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here for 3 nights with my Mom. It was a nice location. I enjoyed sitting under the pavilion every morning in the wonderful cool weather with a great view. Staff was nice. Hotel was full and we were there on weekdays. The breakfast was ample but eating area is small. We took our food to the room one... More 

Helpful?
Thank vicrogster
Fort Worth
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

From check in to check out this was a pleasant stay. Did not have internet but since it was a vacation I really didn't care. TV remote needed new batteries but it didn't hurt me to get up and change the channels. I would stay here again.

Review collected in partnership with Best Western

Helpful?
Thank Bob M
Midkiff
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We have stayed there several times and it has always been a nice experience. The staff are wonderful and very helpful if you need anything. The only problem was the outside door would not open with the card so we had to use the main lobby to enter the hotel, but that was not much of a problem and I... More 

Review collected in partnership with Best Western

Helpful?
Thank Frances L
ruidoso, nm, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

friendly staff, rooms showing wear in walls above shower, showing wear in carpet, walls, decor, paint. Showers are not "age" friendly, no rails, small space for entering and exiting, shower head way above head level and out of reach. no bathroom heater or vent. room looks like it started to be repainted but never finished. carpet has many stains. luggage... More 

Review collected in partnership with Best Western

Helpful?
Thank Sylvia S
Jacksboro, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our first trip back to Ruidosa after 20 years and so much had changed, so many more stores, people, more commercialized. A wonderful tea room with movies, a jazz band, Sunday brunch was the more fun. Of course the scenery was beautiful but every little hill has a house on it now. :( The room was okay, needed updating, but... More 

Helpful?
Thank Elsie B
Holly B, Manager at BEST WESTERN PLUS Ruidoso Inn, responded to this review

Thank you for your review! Unfortunately, you have the wrong Best Western :-(. Our sister property the Best Western Pine Springs Inn is the pet friendly hotel. We are glad you enjoyed your stay with them though!! Holly B. Management Team 575-257-3600 More 

Tucson, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

It was my first visit to picturesque Ruidoso, and it was one of the most pleasant stays in a Best Western. The hotel is close to town and sits on top of a hill with a view of a tree covered mountain to the south which is nice to gander at after a long day. The staff is extremely friendly... More 

Review collected in partnership with Best Western

Helpful?
Thank Jason M
Edmonton, Kentucky
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We usually stay at Best Westerns and enjoy the hotel but this one is not great. The room looked run down, and was not very clean. The breakfast was very good though. The staff were very friendly and great. We did not use the pool but it looked nice.

Helpful?
Thank jodom2165
Holly B, Manager at BEST WESTERN PLUS Ruidoso Inn, responded to this review

Thank you for your review. One of the things we pride ourselves in is the cleanliness of our rooms. Management checks the rooms after the housekeepers clean them to ensure that our standards are being met. If you could email or call me with more information, I would love to discuss the issues you found so I can get them... More 

Albuquerque, United States
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed June 24, 2016

Check in clerk didn't know how to do much: *run CLC *credit membership points *run credit card for incidentals Very unprofessional to have someone untrained as the company's front-man Hotel is clean, well-maintained, and newer. Generally good views. Price and location are good.

Review collected in partnership with Best Western

Helpful?
Thank Monte W
Holly B, Manager at BEST WESTERN PLUS Ruidoso Inn, responded to this review

Good Morning. I apologize that you felt Laura was unknowledgeable. She is aware of how to do the above mentioned items, however she is human and made a mistake (as we all do from time to time). Once the mistake was made, she did immediately involve management to get it corrected, which we did, but that kind of threw her... More 

Spring
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2016 via mobile

This was the most friendly best western we've stayed at. We have always been pleased with best western but this one was tops. Large room with space to move around even with 4 large suitcases. The staff recommend great local food that was outstanding. They also called the room after we had been here for about 30 minutes to make... More 

Helpful?
Thank Christy H
Albuquerque, United States
1 review
3 of 5 stars Reviewed June 20, 2016

The breakfast was terrible....no food and no selections. Empty dishes....!!!! The rooms are neat and a bit dated (dirty walls and carpet). No quality motel selections in Ruidoso so this was the best value.

Review collected in partnership with Best Western

Helpful?
Thank Edward T
Holly B, Manager at BEST WESTERN PLUS Ruidoso Inn, responded to this review

Good Morning. If you will message me and let me know more information for your stay, we will be sure to get to the root of the problem and get it taken care of. We typically get good reviews on our breakfast so I would like to get this corrected right away! Thank you in advance. Holly B. Management More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Internet
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about BEST WESTERN PLUS Ruidoso Inn

Address: 97 Camelot Dr, P.O.Box 7460, Ruidoso, NM 88355
Location: United States > New Mexico > Ruidoso
Price Range: $86 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Ruidoso Inn 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Ruidoso Hotel Ruidoso
Ruidoso Best Western
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