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Holiday Inn Express Roswell

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Holiday Inn Express Roswell
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127 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Nashville, Tennessee
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Here on one night for business. Easy to find, ample parking and next to an Applebee's. The staff was very nice. Now on the the rest.. The elevator is hard to find, the rooms appear to be heavily used. The linens were not fresh at all. Vanity and sink for the bath are across from the bath door. Microwave was... More 

Helpful?
Thank 49ll
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

49ll, Thank you for taking the time to leave such constructive feedback about our hotel. We take every issue into careful consideration in an effort to improve our guests' experiences. We are very pleased to hear that our staff was accommodating, and we hope that you had a safe trip home. More 

Houston, Texas
Level Contributor
308 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After the local Fairfield didn't honor our queen suite reservation, the Holiday Inn Express saved the day and had a double queen room with a sofa to fit our family's needs. The room's carpeting needed some maintenance, but overall the hotel was in good condition. Large indoor pool was available. Typical Holiday Inn breakfast. Friendly staff. Originally, we thought we... More 

Helpful?
Thank BevoBurn96
Houston, Texas
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I don't know why there are so many negative reviews of this hotel. We stayed for just one night, passing through on a long cross country trip. We had a huge delay getting there (3 hours) due to a traffic accident that shut the freeway down. I called ahead (twice) to let the hotel know we were still coming. We... More 

Helpful?
Thank Adchsmack
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express & Suites Roswell, We are thrilled that you had a great stay and we really appreciate your wonderful review. We hope to see you again soon and as always we wish you very safe travels. More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 26, 2016 via mobile

Swimming pool was fun. Nice room that was clean and fairly quiet. Price was reasonable. Front desk staff was friendly. Nice area of town. Had to drive a little bit to get downtown but not too bad. Would definitely stay again. Did not try anything from the restaurant but it looked nice.

Helpful?
Thank Lincoln S
Lakewood, Colorado
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 10, 2016

The Holiday Inn was conveniently located in Roswell close to downtown and a number of dining options. The room was nice, clean and quiet even though it was on the first floor. The only complaint was that the shower didn't work and probably hadn't worked for a long time given the hand controls were striped and couldn't be used at... More 

Helpful?
Thank Albert H
Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for your review. We are so sorry that your shower did not work properly and that we let you down. The issue has been repaired. We are so happy that your stay was otherwise wonderful and we hope that you will return and give us another opportunity to make your stay perfect. Thank you again for... More 

Albuquerque, New Mexico
Level Contributor
62 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 6, 2016

Many things about this motel were excellent. The staff was truly on top of things, friendly, and caring. The beds were very comfortable. Breakfast was excellent - the food was fresh, hot, and plentiful. Wi-fi was strong and fast. I would definitely stay here again. With that said, there were some definite signs that this motel has been around a... More 

Helpful?
Thank LovePgh
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for letting us know about your stay. We appreciate the opportunity to address theses issues. We are currently building a brand new Holiday Inn Express Behind this property and it should be open in the spring of 2017. We will make sure the issues you had are address and fixed. We are very happy that you... More 

Jackson, Wyoming, United States
Level Contributor
100 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 22, 2016 via mobile

Convenient location but airport shuttle is NEVER available... Folks are friendly and rooms are clean and spacious Very close to NMMI if that is important to you You will need a vehicle if you are staying here Breakfast is basic but satisfactory

Helpful?
Thank Peter R
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Peter R., Thank you for your review. We're happy to hear that our staff was very accommodating and that you enjoyed your room. We hope you had a safe trip home and look forward to seeing you again the next time you're here. More 

Kerrville, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 21, 2016

We always stay at this hotel when we travel. Since it's usually during the wintertime, we LOVE the indoor pool and hot tub!! A restaurant is right next door, so you don't really have to drive anywhere if you're tired. The rooms are always clean and comfortable, and the hotel has always been quiet. Very easy check out, and best... More 

Helpful?
Thank karab180
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Karab180, Thank you for your kind review about our hotel. It is always great to hear that your expectations were met by our staff. We hope you had a wonderful trip and look forward to seeing you again the next time you come through! More 

Oklahoma City, Oklahoma
Level Contributor
50 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed May 21, 2016

For a one-night stay, this was an acceptable option. It's an older property with features to match (e.g., bathroom sink outside of the shower/toilet, very small breakfast area) but all of the typical HIE services and amenities were provided. It's conveniently located along the main drag through town, and within walking distance to a number of fast food and fast... More 

Helpful?
Thank dpb132
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

dpb132, Thank you for taking the time to leave a review about your recent stay at the Holiday Inn Express & Suites in Roswell, NM. We are pleased to hear that we met your preferences with our services and amenities that guests have come to expect and love within our IHG Brand. Our location is always a favorite due to... More 

Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 17, 2016 via mobile

I stayed here based in some of the reviews the 4 and 5 star rankings are clearly from people who do not stay in hotel often. This place is out dated, toilet stays running, I had to fix the flap. I give it a average ranting at best, I feel like I'm in a 69.00 a night hotel and not... More 

Helpful?
Thank Mike B
IHGService, Guest Relations Manager at Holiday Inn Express Roswell, responded to this review

Dear Mike B, Thank you for taking the time to review our property. Our hotel is committed to providing our guests with the highest quality services and facilities. It sounds like you were let down by the dated condition of the facility, bathroom maintenance issues and front office services. Allow me to apologize for any inconvenience these issues may have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Whether you re coming to Roswell for business or just to have fun get ready for an out of this world experience. The Holiday Inn Express Roswell is 100 % smoke free. Located on Highway 285 in the heart of Roswell you are minutes away from the world famous New Mexico Military Institute, the International UFO Museum and Research Center, ENMMC, Roswell Regional Medical Center, Leprino Foods, Select Milk Producers, Spring River Park Zoo, walking trails, tennis courts and golf courses. You ll have ample room to work relax and make the most of your day. Amenities such as free wireless Internet a free full hot breakfast luxurious bedding and plush towels means every night is great and every day starts out right. When you need to burn some energy the fully equipped fitness center, indoor pool, Jacuzzi and sauna will help you melt the stress away. We know that extended stay travelers have unique needs. Our fully equipped suites are your home away from home. Complete with a fully equipped kitchen, you ll have room to spread out space to work and space to relax. ... more   less 

Additional Information about Holiday Inn Express Roswell

Address: 2300 N Main St, Roswell, NM 88201-6453
Location: United States > New Mexico > Roswell
Price Range: $117 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Roswell 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Roswell Hotel Roswell
Holiday Inn Roswell
Roswell Holiday Inn
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