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Best Western El Rancho Palacio

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Traveler (56)
Room & Suite (30)
Pool & Beach (2)
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Overview
  • Excellent39%
  • Very good36%
  • Average15%
  • Poor6%
  • Terrible4%
Travelers talk about
“best westerns”(11 reviews)
“room was clean”(41 reviews)
“waffles”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Pets Allowed
2 Star Hotel
All hotel details
Additional information
Offers from Best Western El Rancho Palacio
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western El Rancho Palacio
Special Offer: BOOK DIRECT & SAVE
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (464)
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Traveler rating
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161
68
30
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Show reviews that mention
All reviewsbest westernsroom was cleanwafflesbiscuits and gravymain streetnew mexicorestaurant next doorbreakfast was excellentthe ground floorhotel is locatedomeletroad tripwould definitely stay here againfree breakfasthot breakfastair conditionerroswell area
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1 - 5 of 444 reviews
Reviewed 3 days ago

The customer service was excellent. The beds were advertised as Queen beds, but are Double size. The pool and hot tub did not have water in them and we were not told that they were out of order when we made our reservations. The A/C...More

Review collected in partnership with Best Western
Thank Ron G
Hotel's Favorite
Reviewed 4 weeks ago

As a tired traveler you are looking for a comfortable clean and safe place to rest before continuing on your journey. This was that place. The front desk young lady was so accomodating and so was her manager, When I entered my room it was...More

1  Thank Yvonne E
Response from D B, General Manager at Best Western El Rancho PalacioResponded 4 weeks ago

Dear Yvonne E, I'm so happy to hear that you had a wonderful stay with us. Thank you for your nice review. We look forward to coming you and your family for a next stay. Regards,

Reviewed 5 days ago

Bugs in room, dirty carpet, drugs found on the dirty carpet, and staff didn't care. Do not stay in this hotel. The staff seemed not to care. Roaches and spiders in the bathroom. We did not receive a apology from the staff.

Review collected in partnership with Best Western
Thank Robert E
Reviewed 2 weeks ago

We began the day with a walk/run even at Fort Apache, AZ and enjoyed opening ceremonies of the White Mountain Apache Heritage Festival. Leaving the Fort at noon, we drove over the mountains and desert to Roswell, NM. We arrived after sun set and we...More

Review collected in partnership with Best Western
Thank Alfred H
Reviewed 2 weeks ago

If you are traveling on a budget this hotel gives you a decent room at a good price. You can walk to an Applebees across the street and there is an excellent Mexican restaurant next to the hotel which gives a 10% discount to people...More

Review collected in partnership with Best Western
Thank Y1794SLdavide
Response from D B, General Manager at Best Western El Rancho PalacioResponded 2 weeks ago

Dear guest, Thank you for staying at Best Western El Rancho Palacio. We appreciate your feedback!

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
$83 - $121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$83 - $121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (56)
Room & Suite (30)
Pool & Beach (2)
Dining (1)
Questions & Answers
Ask a question
cat b
November 2, 2014|
AnswerShow all 2 answers
Response from JinnyC_Manager | Property representative |
Hi, I am Crystal Lewis, the manager of the hotel. We do accept pets and we do not charge a pet fee for your furry friends. The only thing we ask is to please advise us you have a pet with you upon check in.
0
Votes
PeaHeath60
July 17, 2014|
AnswerShow all 8 answers
Response from D B | Property representative |
We have 45 rooms at the hotel, 6 of which are smoking.
0
Votes
Room Tips
"Each room has a different floor plan but all are nice. Rooms farthest from the street are quiter."
Read review
"Rooms in the end have less road noise"
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"The room I stayed in was recently remodeled so maybe request the updated rooms."
Read review
"Great for travel downstairs rooms were great dog walk area in field convenient"
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