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BEST WESTERN El Rancho Palacio

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BEST WESTERN El Rancho Palacio
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339 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Best Western is always my first choice, the beds are so comfortable! ! Our room was clean and comfortable. The staff recommended a great restaurant within walking distance. The room was very quiet and served our purpose.

Review collected in partnership with Best Western

Helpful?
Thank Nancy R
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We appreciate the comments and are very happy you enjoyed your stay with us. We look forward to seeing you again the next time you are in Roswell!!! More 

1 review
5 of 5 stars Reviewed 1 week ago

Not the usual "continental breakfast." Full buffet and waffles with good coffee. Small breakfast area clean and well-staffed. Check-in and check-out were quick and painless. Room was clean and everything worked, including the wifi. What more do you you want? O yea, the room rate was a good deal. It's not new, but appears to be well managed.

Review collected in partnership with Best Western

Helpful?
Thank Julie W
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We appreciate your candid comments. We are pleased you enjoyed your stay and the breakfast. We are looking forward to seeing you again. More 

Burleson, Texas
Level Contributor
154 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I can say this is one of the better choices in Roswell. The value is excellent and the room was very nice. Parking is convenient and easy access to the room. Security does not seem to be a question with adequate lighting in the parking area. All in room amenities are better than average. The staff could work on their... More 

Helpful?
Thank Johnny B
Level Contributor
149 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The room was comfortable and had a fridge and microwave. The Wi-Fi worked well. There was plenty of parking. The breakfast was good. The UFO Museum was only 2 miles away. You can visit Carlsbad Caverns in 2 hours. This is a must to see. Plenty of restaurants close to the Hotel.

Helpful?
Thank Jan S
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We are very pleased you had a great stay. We are looking forward to seeing you again. More 

Kahului, Hawaii
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Didn't expect much in this "space-alien" town. So very pleasantly surprised when we entered the room at the end of the building! It has a bit of a cathedral ceiling and the room is the perfect size to be very comfortable. The decor has clean lines and is contemporary. My husband plopped himself into the armchair and sighed, "This is... More 

Helpful?
1 Thank gailtrip4
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We our happy to hear your husband and you had a great stay. We appreciate your candid comments. We look forward to seeing you again. More 

Austin
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Average hotel, rooms are small but it was clean. Seemed to have some maintenance issues which needed to be addressed. i.e A/C and door handle problems. They were kind enough to move me to another room. Good breakfast

Review collected in partnership with Best Western

Helpful?
Thank J T
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. On behalf of our entire staff i apologize our hotel did not meet your expectations. Ill be sure to discuss your comments to our entire staff so we can make a comfortable stay for you and future guest. We hope to see you again. More 

Telluride, Colorado
1 review
1 of 5 stars Reviewed 2 weeks ago

Not nice property. The lighting on the outside of the hotel was too dim and the parking lot was very dirty. The carpets in our room were so dirty that when in bare feet, our feet turned black after walking on it. The clock lamps, TV and remote were not working properly. The rate was way too high for this... More 

Review collected in partnership with Best Western

Helpful?
Thank Brenda C
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Really a great hotel for the price. The room was big and clean, the pool was nice, and the breakfast was good, too. We liked having a microwave and refrigerator in the room, too. I would have expected to pay more anywhere else.

Helpful?
Thank sorcha618
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us. Looking forward to seeing you again. More 

San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Everything was good with the exception of our air conditioner not functioning properly. Notified hotel staff but were unable to do anything about it. Other room was on a different floor level and not doable. Good value for the money though and good breakfast the next morning.

Review collected in partnership with Best Western

Helpful?
Thank Michael C
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We apologize that the A/C was not working. We will definitely bring that to our maintenance attention. I'm pleased to hear you enjoyed our breakfast. We hope to see you again. More 

Essex
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Traveling with my husband and two small boys aged 7 and 6. We stopped in Roswell for one night on our way north. We chose this hotel off of Expedia as it had pretty good reviews and was great value. Check in fine, room was clean and beds / pillows were comfortable. We used the pool for around an hour... More 

Helpful?
Thank VickiP23
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN El Rancho Palacio

Address: 2205 N Main St, Roswell, NM 88201-6458
Location: United States > New Mexico > Roswell
Price Range: $80 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN El Rancho Palacio 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Hotel Roswell
Roswell Best Western
Best Western Roswell
Hotel Style:
#2 Romantic Hotel in Roswell
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