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La Quinta Inn & Suites Roswell

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La Quinta Inn & Suites Roswell
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307 Reviews from our TripAdvisor Community

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Showing 303: English reviews
The Colony
Level Contributor
94 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed yesterday NEW

It was our last night of an 8 day trip so we booked a suite. It was roomy and very clean, with a nice sitting area. Complaints are: 1. no tiny bottle of body lotion provided. Desk clerk, when asked, said, "You can buy some over there in our shop." When did La Quinta stop providing basics like this, particularly... More 

Helpful?
Thank amfh
Dothan,
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I had traveled 600 miles and found behind Walgreens, a great LaQuinta, so happy with my choice. It had started getting dark so nice to see a familar place, welcoming. The front desk so nice and answered my question as to a place fir dinner. The breakfast was delicious and so appetizing.

Helpful?
Thank wiregrass1300
LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this review

Thank You for your comments regarding your stay with us. I am always appreciative for Valued Guests feedback. I will bring up your comments to my staff. Again Thank You. Sincerely, Bob Gutman Manager More 

Lubbock, Texas
2 of 5 stars Reviewed 1 week ago NEW

Carpet was cleaned on day of arrival and it was soaked, the smell was overwhelming (it stunk) and the AC was not adequate to keep the room cool at 85* at night. Caret was wet for 3 days. No assistance from staff.

Review collected in partnership with La Quinta

Helpful?
Thank lestat1358
LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this review

I always appreciate feedback from our guests. I do apologize for the Carpet having been shampooed. After your first survey to this I have instructed the desk staff to not rent a recently shampooed room to guests. We had plenty of rooms to offer you for the three night stay. I apologize if the staff did not offer this to... More 

Lawton, Oklahoma
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This is a typical La Quinta. Same type of room, nice staff, basic breakfast... a bit small. Only three stars due to the following: Breakfast area not set up well, people were tripping over one another trying to get breakfast. Not near enough seating, mostly set up for groups, not the typical 2-4 people. La Quinta does not provide the... More 

Helpful?
Thank ElphieAnn
LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this review

I do apologize for your concerns regarding seating in the breakfast are. Since our remodel we have extended the breakfast area into the lobby. During really hectic days we do open our Meeting Room for sports teams to eliminate congestion. Again, I do apologize. Sincerely, Bob Gutman Manager More 

earth
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Love this place. Clean and far enough off the main drive to be quiet. Next to a local football stadium, but the game and band are barely noticeable. Convenient to many restaurants and the aliens downtown. Room was very clean and beds were extremely comfortable.

Review collected in partnership with La Quinta

Helpful?
Thank fmttu
LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this review

Thank You for your comments. We do appreciate feedback from our valued guests and I am pleased you enjoyed your stay. We hope to see you again in the near future. We have come into Football season and I am happy the noise level was not too bad. Again, Thank You Sincerely, Bob Gutman Manager More 

Chicago, Illinois
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Love THE LA QUINTA INN, ROSWELL! Very clean, the staff goes above and beyond too make you feel at home. Breakfast is good, workout room is nice, the pool, and hot tub are Great, and clean.The managers(Bob & Maria)do an excellent job running this hotel.

Review collected in partnership with La Quinta

Helpful?
Thank 626frankr
LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this review

Thank You Frank for your wonderful comments regarding your stay. We always appreciate feedback and especially comments of encouragement. We hope to see you soon. Again Thank You. Sincerely, Bob Gutman Maria Gutman Manager More 

goatsville
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

If you want to use rewards points do it at check-in you won't be able to do it at checkout don't see why this is so - but my wife was not happy about the way it was told to her - came back to the car upset and it made the morning drive one to remember and avoid

Review collected in partnership with La Quinta

Helpful?
Thank genius42
LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this review

I apologize for the confusion on utilizing Returns points. All Returns members must contact the 800 number to book rooms using points. As I stated in your earlier survey Employee's have no access to members points or authority to charge points. Again, I apologize for the mishandling of your request. Sincerely, Bob Gutman Manager More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

Checked in to a 2BR suite on 3rd floor, room 317. It had to be the biggest most comfortable room we've stayed in since our frequent travels to Roswell started to visit our son away at college. The room, however, had major damage from leaks and smelled badly like mold. We requested a different room and ended up on the... More 

Helpful?
Thank Katrina L
LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this review

Thank You for your comments. I was aware of the problem you experienced. We did reach out to a roofer in Lubbock and the roof will be fixed due to the large amount of rain we had. The damage was only in that room. I apologize for the inconvenience. Sincerely, Bob Gutman Manager More 

Chicago, Illinois
1 review
3 of 5 stars Reviewed August 20, 2016

Stayed for one night. Room was comfortable, quiet, and clean but a/c never seemed to make room cold. Breakfast selections were okay but seating area was small, which could be a problem if crowded. Front entry mat was a bit spotted. Location was good with plenty of parking.

Review collected in partnership with La Quinta

Helpful?
Thank ybkamps
LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this review

Thank You for taking the time to inform us about your stay with us. I apologize for the problems you encountered and we can always use these comments as a training tool to improve our Service and Quality. I will pass on your comments to my staff. Sincerely, Bob Gutman Manager More 

San Antonio, United States
1 review
2 of 5 stars Reviewed August 12, 2016

Dog on every floors, hotel lets guest leave dogs unattended. Expect barking. No manger on site on Friday at 5PM or after. They will move you but dogs can be in any room. Would be a nice hotel is that was not case. Good location in Roswell,

Review collected in partnership with La Quinta

Helpful?
Thank Dave S
LQmanager, Manager at La Quinta Inn & Suites Roswell, responded to this review

I do apologize for the inconvenience of pets that were at our property. At check in we do have pet owners sign a Pet Agreement and we do collect cell phones to contact the guest. We make every effort to contact owners if their pets are disruptive. If we failed in your case I apologize. As for Manager on duty... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Roswell

Address: 200 E 19th St, Roswell, NM 88201-5101
Location: United States > New Mexico > Roswell
Price Range: $113 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Roswell 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
La Quinta Inn Roswell Hotel Roswell
La Quinta Roswell
Roswell La Quinta
Hotel Style:
#2 Family Hotel in Roswell
#6 Business Hotel in Roswell
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