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Hilton Garden Inn Albuquerque North/Rio Rancho

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Hilton Garden Inn Albuquerque North\/Rio Rancho
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456 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

The adjustable bed was not adjustable. There are no vent fans in the rooms so 'odors' linger a long time. Directions are lacking. Clerks were rude. No free breakfast--not even a roll! Wouldn't even let us use flatware for OUR fruit bowl that we'd brought. Didn't live up to their reputation. No offer of compensation for the miserable service.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Terri W
Cleveland, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

The hotel room was extremely clean. Accommodations were great for the 5 days we were there The only negative was that the Kleenex in the room wasn't adequate nor replaced when empty. Unfortunately getting an "airplane" cold made the Kleenex a necessity. Otherwise I would recommend this property to anyone who asked.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Y5250QSkathys
Great Smoky Mountains National Park, North Carolina
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This is by far (leaps and bounds) the worst Hilton Garden Inn I've ever stayed in. There are standards and things you expect from Hilton Garden Inns. This place skimps and doesn't have the following standard amenities you've come to expect: Creamer in the rooms Cookies upon arrival Full bar and restaurant Honors waters and snacks at check-in Full breakfast... More 

Helpful?
1 Thank ILoveYellowstone
Las Cruces, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Broken AC and uncomfortable bed made for a disappointing overnight stay. Several previous visits a few years ago were very nice. As we were not aware that the AC did not work well enough to keep the room cool until went to bed so it was too late to fix it or move.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank richardwH3477TK
Los Alamos, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Room smelled strongly of pet urine. Carpet in room and stairs was very dirty. Location is good and staff are freindly, but they need to pay more attention to room cleanliness. Wold not recommend to anyone.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank 714lawrenced
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a last minute stay. Surprise visit to family after traveling back home from Branson Mo. awesome place a little more cost then we would like but very well worth it. Beautiful lobby coffee and juice 24 hours. Nice pool and hot tube. would like this to be my home. NO I love Hawaii

Helpful?
Thank Paul W
ann arbor
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It has been 11 months since we last visited this hotel, and things have not improved. Still shows a real decline in standards. Most distressing now is the swimming pool, with algae all over the sides and bottom. Not safe for our grandchildren.

Helpful?
1 Thank connie c
Rio Rancho, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent service from helpful and attentive staff. Very clean property! The meeting rooms are comfortable, and a nice touch is the ability to control the temperature in your own meeting room. Anna, the meeting room attendant deserves special mention....what a "gem" she is to this hotel. Also worthy of mention is the Director of Sales, Peggy Lea Baker. What a... More 

Helpful?
1 Thank md505holland
Denver, Colorado
Level Contributor
51 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Second stay at this property, with another positive experience. Everything is just easy at this Hilton Garden. Friendly staff, coffee always available, overall comfort. The only annoyance is the filling out of this form, which I will think twice the next time.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank ays051
Santa Fe, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our meeting rooms were ready on arrival. They were clean and comfortable. Staff went above and beyond to be helpful and accommodating. We received many complimentary services. The food was good. The sleeping rooms were clean and comfortable. Would recommend!

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank 244bettyg
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Rio Rancho is the premier property located at the gateway to the city of vision. All of our well-appointed guest rooms feature Keurig Coffee Makers, Microwave, Refrigerators and Garden Sleep system beds. We are 25 minutes from the Albuquerque Sunport - located directly across from Intel. We are a short 5 minute drive from the Cottonwood Mall and only 10 minutes from the Balloon Fiesta Park. ... more   less 

Additional Information about Hilton Garden Inn Albuquerque North/Rio Rancho

Address: 1771 Rio Rancho Dr SE, Rio Rancho, NM 87124-1052
Location: United States > New Mexico > Rio Rancho
Price Range: $94 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque North/Rio Rancho 3*
Number of rooms: 129
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Also Known As:
Hilton Garden Inn Albuquerque North/Rio Rancho Hotel Rio Rancho
Hilton Rio Rancho
Rio Rancho Hilton
Hilton Garden Inn Rio Rancho
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