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Extended Stay America - Albuquerque - Rio Rancho

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Extended Stay America - Albuquerque - Rio Rancho
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97 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Phoenix, Arizona
Level Contributor
7 reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

This is our first time staying with Extended Stay and will also be the last. The hotel is under construction so nearly all services are suspended - no laundry (which we needed) our room was totally bare of typical provisions like Coffee machine, clock or water glasses. The room stank of recent paint. Room was clean at least, just poor... More 

Helpful?
Thank Sarah C
Monterey, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very disappointed in another 2 hotel arrangements and in desperation I called Extended Stay America and they accommodated me, I am handicapped, beautifully. From the start of a horrendous evening leaving a horrid motel, Extended Stay American helped. I first went to the deluxe one, where there were no rooms and I had no reservation. I got no... More 

Helpful?
Thank npeden
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you for posting such a great review of our hotel. I am so glad to know that our staff provided you with such great service during your visit. I will be sure to share your comments with our team. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

They are under construction but it was ok. I made reservation for a king size room and they don't had one available and gave us a double bed one. I request mountain view and we got it... Amazing and relaxing place. The room was so clean!! The localization is perfect !

Helpful?
Thank Michelle S
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad to hear that you found your room to be relaxing and clean. I apologize that we were unable to accommodate you with a king size room; however, it's great to know that you enjoyed your visit overall. Thank you for choosing Extended Stay America.... More 

Alexandria, Virginia
Level Contributor
131 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

You get what you pay for. It is a two star hotel. Within that scope, it is every bit it's two stars. Sure, compare it to a Hilton and it's terrible but that is comparing apples and oranges. Clean, pretty up to date, and competent staff. Budget fixtures and bedding, as expected for a two star hotel. That is the... More 

Helpful?
Thank JonS959
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you for taking the time to write a review. I'm glad our staff was able to provide you with good customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 1, 2016

DO NOT STAY HERE. WORST HOTEL I'VE EVER BEEN TO. I have stayed in many hotels ranging from this abysmal hole to five star suites in Europe. This was the worst hotel I have ever been to. When we checked in we were immediately told that they do not offer room service/house keeping unless you pay extra, and you have... More 

Helpful?
2 Thank Zack B

Travelers are raving about these Rio Rancho hotels

Flagstaff, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 7, 2016

nice and quiet area away from traffic and other city noises. Easy to access the mall and local restaurants. good view of the mountains/sunrise. small kitchenette was a convenient item to have in the room! There is no fitness center, however it was nice to run the quiet hilly streets in the area. Bed was lumpy.

Helpful?
1 Thank Vonne2016
Manager_11525, General Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

I want to thank you for taking the time to post a review of your stay. It’s wonderful to read that you found our hotel to be a great value! I truly appreciate your comments regarding our fully equipped kitchens and convenient location. Thank you again for your review. It would be our pleasure for you to repeat your experience... More 

Gustine, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 22, 2016

I have stayed at the Extended Stay America several times in the last two years. I don't usually get breakfast so I can't comment on that. I have made several requests in my reservations i.e. a room with a view of the mountains and letting someone check in for me because my flight usually gets in around midnight. The hotel... More 

Helpful?
Thank Deirdre O
Manager_11525, General Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we were able to meet your expectations and provide you with great customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Farmington, New Mexico
2 reviews
4 of 5 stars Reviewed February 14, 2016

we were staying at the Americas Best Value Inn & Suites and had a very bad experience with it being so noisy and bed being so hard . so at the last min we came over to the Extended Stay America which made the night so much better. the man at the front desk was super friendly. the room was... More 

Helpful?
Thank gingerface89
Manager_11525, General Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that we were able to provide you with a home away from home experience! It’s great to read that you enjoyed our friendly customer service as well as our comfortable rooms. Thank you again for your kind words. The staff and I would love to... More 

Silver Spring
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 26, 2015

Hidden just behind the main road is a quiet, well appointed, service oriented Extended Stay America. This cozy oasis is just the place to stay when all you want is a clean, quiet, and extremely friendly hotel. It's close to shopping and convenient to several restaurants. The desk staff is commendable for their helpful, kind, and most welcome support with... More 

Helpful?
Thank ClaireSilverSpring
Manager_11525, General Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Las Cruces, New Mexico
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed September 21, 2015

Stayed here for a softball tourney in Rio Rancho. The location is very good. It is walking distance to several restaurants and bars (Hooters, I-Hop, Applebees). Several other establishment are within a mile (Red Robins, Bj Brewery and Restaurant, Cottonwood Mall). The hotel itself is clean. The rooms were very clean and the bed was comfortable. My one concern was... More 

Helpful?
Thank Anthony M
Manager_11525, General Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you for taking the time to write a review of your experience with us. It's great to hear that your overall expectations were met and we were able to provide you with a comfortable stay. Regarding our housekeeping services, we provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access

Additional Information about Extended Stay America - Albuquerque - Rio Rancho

Address: 2608 The American Road NW, Rio Rancho, NM 87124
Location: United States > New Mexico > Rio Rancho
Price Range: $61 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Albuquerque - Rio Rancho 2*
Number of rooms: 109
Reservation Options:
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Also Known As:
Extended Stay Rio Rancho
Rio Rancho Extended Stay
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