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Quality Inn

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Quality Inn
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101 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Level Contributor
4 reviews
Reviewed 5 weeks ago via mobile

This hotel feels more like a $50 hotel than the $90 we paid. It stinks of cigarettes, some of the exterior walls are rotting, we left and stayed at the Best Western right next door, a little more money, but well worth it.

Thank Nola T
Renuka P, Owner at Quality Inn, responded to this review

Thanks for your feedback. Our hotel is a non-smoking facility, I am not sure how you smell of smoke. We are getting the stucco work done sometime during the month. We have updated our hotel recently. If had done the research then our hotel is not $50 worth. I hope you consider staying her next time, we will make your... More 

Washington DC, District of Columbia
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 12, 2016

The rooms were clean and the beds were comfortable. The staff was very friendly and when we had a problem with our reservation and they immediately fixed it. We will certainly stay at Quality Inn’s on future trips.

Thank DAW12
San Antonio, Texas
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 29, 2016

Raton is a small town, but Amber, the front desk clerk, was EXCEEDINGLY helpful with an upcoming reservation that was becoming problematic. I had tried to contact Choice Hotels and the hotel we were going to stay at and kept getting the run around (Using the phone to call their service center is USELESS - as you get put onto... More 

Thank rbadal45
Fayetteville, AR
Level Contributor
197 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed September 24, 2016

The Quality Inn of Raton is located along an interstate in a small town. Though the hotel is not new, but it has been renovated. My room was large, clean, and comfortable. Everything worked as it should. They also had a small exercise room where everything worked. The breakfast was a notch below the usual standards. The cold cereals were... More 

Thank TOG11
New Castle, Indiana
Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 19, 2016

Front desk clerk was terrific and very helpful and professional. Quickly handled a non-working TV. The room phone did not work and never did. Not good for an emergency. Got a good nights sleep because it was quiet. TV was not in HD format despite having a very good 32" model.

Thank JuniorKP
Level Contributor
10 reviews
6 hotel reviews
Reviewed September 15, 2016

The hotel staff member in training was super nice, as was the more senior staff person. The exterior of the property is not impressive, but the room was spotless and the bed was very comfy. We suggest requesting a room away from the side entrance, which proved to be a bit noisy because the door closed loudly, but thankfully not... More 

Thank TexasTravelerTimes2
Fairland, Oklahoma
Level Contributor
233 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed September 11, 2016 via mobile

The check in guy was very nice and helpful. The room on the other hand was not cleaned. The sink had food in it and the counter was nasty. There was food under the desk so shown in pictures I posted. There was rings from drinks on the desk and coffee spots showing where the sink and counter were not... More 

1 Thank Dodgesrw
Green Valley, Arizona
Level Contributor
11 reviews
4 hotel reviews
Reviewed September 2, 2016

Over all the stay went by very well. The rooms nice and clean the only thing is when you walk in and turn on the spot light hits you right in the face. Dont know why they even them there. But that was just a little thing and would go back.

Thank 259camino
Oklahoma City, Oklahoma
Level Contributor
299 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed September 2, 2016

This is a good place to stop if you are either going south on I-25 or E on Clayton Rd. Easy ingress and egress to both roads. Room was clean, staff friendly, check-in quick and breakfast typical. The only drawback was the hall had a bad odor.

1 Thank garnett h
Dallas, Texas
Level Contributor
4 reviews
Reviewed August 24, 2016 via mobile

This was an excellent location to stop over on the way to Colorado. Enjoyed the room and breakfast. No problems at all. Staff was very nice and helpful. There were places to eat nearby. It was near the freeway but quiet in the room.

Thank DRam7707
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37 photos of this hotel

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Dining (1)
Room/Suite (5)
Hotel & Grounds (3)
Other (5)

Management photos: Courtesy of the property manager

All Management Photos (23)
Hotel & Grounds (6)
Business Center/Function Rooms (1)
Pool/Beach Area (2)
Dining (4)
Room/Suite (9)
Other (1)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 533 Clayton Rd., Raton, NM 87740 (Formerly Comfort Inn)
Location: United States > New Mexico > Raton
Price Range: $75 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Quality Hotel Raton
Comfort Inn Raton
Raton Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A room away from the side entrance is probably quieter since that door closed loudly. Thankfully it wasn't used much during our stay.”
 of 5 bubbles TexasTravelerTimes2, Sep 15, 2016 | Read review
“ask for a room 110 or lower as it is closer to the ice machine and front desk whereby you don't have to walk as far.”
 of 5 bubbles garnetth, Sep 2, 2016 | Read review
“Don't. At present, place is falling apart and they don't seem to be investing in fixing it.”
  • Peeling wallpaper
  • Broken chairs
  • Back of night stand (falling apart) -- white cord is mine
 of 5 bubbles 253christianm, Jun 2, 2016 | Read review
“Stay somewhere else!”
 of 5 bubbles plars4, May 2, 2016 | Read review
“If you must stay here choose 2nd floor to avoid footsteps above your head.”
 of 5 bubbles Clogtowner, Apr 14, 2016 | Read review
5 of 5
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