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Quality Inn

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98 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Fayetteville, AR
Level Contributor
176 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Quality Inn of Raton is located along an interstate in a small town. Though the hotel is not new, but it has been renovated. My room was large, clean, and comfortable. Everything worked as it should. They also had a small exercise room where everything worked. The breakfast was a notch below the usual standards. The cold cereals were... More 

Helpful?
Thank TOG11
New Castle, Indiana
Level Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Front desk clerk was terrific and very helpful and professional. Quickly handled a non-working TV. The room phone did not work and never did. Not good for an emergency. Got a good nights sleep because it was quiet. TV was not in HD format despite having a very good 32" model.

Helpful?
Thank JuniorKP
Level Contributor
10 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel staff member in training was super nice, as was the more senior staff person. The exterior of the property is not impressive, but the room was spotless and the bed was very comfy. We suggest requesting a room away from the side entrance, which proved to be a bit noisy because the door closed loudly, but thankfully not... More 

Helpful?
Thank TexasTravelerTimes2
Fairland, Oklahoma
Level Contributor
220 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The check in guy was very nice and helpful. The room on the other hand was not cleaned. The sink had food in it and the counter was nasty. There was food under the desk so shown in pictures I posted. There was rings from drinks on the desk and coffee spots showing where the sink and counter were not... More 

Helpful?
1 Thank Dodgesrw
Green Valley, Arizona
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Over all the stay went by very well. The rooms nice and clean the only thing is when you walk in and turn on the spot light hits you right in the face. Dont know why they even them there. But that was just a little thing and would go back.

Helpful?
Thank 259camino
Oklahoma City, Oklahoma
Level Contributor
282 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a good place to stop if you are either going south on I-25 or E on Clayton Rd. Easy ingress and egress to both roads. Room was clean, staff friendly, check-in quick and breakfast typical. The only drawback was the hall had a bad odor.

Helpful?
Thank garnett h
Dallas, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed August 24, 2016 via mobile

This was an excellent location to stop over on the way to Colorado. Enjoyed the room and breakfast. No problems at all. Staff was very nice and helpful. There were places to eat nearby. It was near the freeway but quiet in the room.

Helpful?
Thank DRam7707
Mineral Wells, Texas
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed August 3, 2016 via mobile

The beds are very comfortable. I was the only one in the heated pool for over an hour. There is a hot tub and a workout room. If you have difficulty with stairs, get a downstairs room as there is no elevator. We didn't try the breakfast, but hubby says the coffee is good. In particular, there is a staff... More 

Helpful?
Thank debzimc
Renuka P, Owner at Quality Inn, responded to this review

Thanks for taking time to give us feed back on your stay. We hope you enjoyed your stay. Installing elevator is not feasible at this time. We are making improvements in the other areas. We hope you come and stay at our hotel next time when you are in Raton. More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 1, 2016 via mobile

WE were checked in at one price then had to extend our visit .My understanding was that there would be an increase in rates starting on Friday. When we got the receipt we were charged a higher price for Thursday night, then another increase for Friday. If I could have dealt with a courteous manager on the phone later, it... More 

Helpful?
1 Thank vicjohnson
Renuka P, Owner at Quality Inn, responded to this review

I am sorry about your experience. When you extended your stay you were told that week end rates are higher that the week day rates. You agreed upon the new rates and continued your stay at the hotel. I took personal care of getting your room cleaned. I hope you change your opinion about the rate and stay with us... More 

Travelers are raving about these Raton hotels

Deming, New Mexico
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 27, 2016 via mobile

It's older and it shows its age and has a not so nice odor. Check in clerk very friendly this is the positive. Commode was so nasty. Tub had hair, shower curtain mold, corners full of lint hair gunk. Hand towel had black smudges. Beds are old, have nasty old comforters. Positive room was large, nice desk area, big bathroom,... More 

Helpful?
1 Thank DJ N
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 533 Clayton Rd, Raton, NM 87740-2367 (Formerly Comfort Inn)
Location: United States > New Mexico > Raton
Price Range: $85 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 63
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Also Known As:
Quality Hotel Raton
Comfort Inn Raton
Raton Comfort Inn
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