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Holiday Inn Express Portales

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Holiday Inn Express Portales
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56 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Portales
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Showing 56: English reviews
Reviewed April 8, 2015

We booked the queen suite for a 3 night weekend stay. The suite is large, clean, beds comfortable and nice shower. We used the gym, which is adequate for travel. The staff are very helpful and friendly. We would definitely stay at this hotel again.

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Helpful?
Thank Michelle G
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Thank you very much for staying with us at Holiday Inn express in Portales, NM! We are very happy to have made your stay with us a satisfying one, and look forward to seeing you again! Please have a wonderful day!

Rio Rancho, New Mexico
Reviewed March 28, 2015

This hotel was very clean & nice. Decent Breakfast, with lots of choices. Close to where we needed to be. The only downside was the Midnight train passing through town, seemingly right next to the Hotel. So maybe depending on which side of the hotel you are on, it is worse. Other than that, would highly recommend this Hotel! Close...

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Helpful?
Thank Janice A
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Dear Janice, Thank you very much for staying with us at Holiday Inn Express in Portales, NM! We are happy that you enjoyed the conveniences we have to offer, and feel good to know that we did well to provide you with a quality experience during your stay. Please visit us again next time life brings you our way! Jon...

Reviewed February 23, 2015 via mobile

Grandson will being going to ENMU had rehearsal booked a room suite 2 queens and sofa bed we needed to sleep 3 adults booked room 4 weeks ahead got to hotel was told all of the 2 queen size suites were booked told my reservation on line month ago was told they do not honor those , people who call...

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Helpful?
Thank Kathie P
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Kathie P It is extremely unfortunate that you did not get the Two Queen Suite that you reserved four weeks in advance with intentions of sleeping three adults during your stay. While occasional multi-system glitches are impossible to avoid with today's technology, we still find it to be very much disheartening to be involved with unsatisfactory services provided to our...

Reviewed January 25, 2015 via mobile

Staff was very friendly and the place was clean. Rooms were nice and the beds were comfy. Great showers too. Some of the rooms did have some issues though mostly with paint or wallpaper overlapping or being sloppily done. If you can get past that, then you're golden.

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Helpful?
Thank Keltin W
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Thank you for staying with us at Holiday Inn Express in Portales, NM. We appreciate you for taking the time to leave us this feedback, and we look forward to seeing you again.

Reviewed January 15, 2015

Hotel is clean both on the inside and outside. We stopped here as I am going back to college. Sweet indoor pool and great breakfast. The room was even more spacious than I expected and had an easy time getting a replacement toothbrush as I forgot mine.

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Helpful?
Thank Jessie E
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Dear Jessie E, Thank you for staying with us at Holiday Inn Express in Portales, New Mexico. We are very grateful for you taking the time to leave us this valuable feedback. We are very happy to have made your stay a comfortable and enjoyable experience. Your kind words will be passed on to all of our staff. We look...

Delaware, Ohio
Reviewed December 30, 2014

Stayed here for a business trip. Atmosphere: the exterior and interior were both clean and presentable. The hotel appears to be quite new. The lobby and breakfast area were neat and clean. I didn't take advantage of any additional amenities in the hotel, so I can't speak to those. Staff: the staff was polite, professional and helpful. Room: the room...

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Thank Ray R
Andrews, Texas, United States
Reviewed September 20, 2014 via mobile

The hotel is very nice on the inside and rooms seem to be very clean .. the place is a little pricey compared to all the surrounding ones but is the nicest one as well.. the olace has an indoor pool that is heated and you get free wifi for people doing work while they are here

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Thank Timothy H
San Antonio, Texas
Reviewed September 16, 2014

We stayed here during an event at Eastern New Mexico University. Nice breakfast and service at this hotel. The room's appointments were nice. It is probably the nicest hotel in Portales. They have a heated indoor pool and a modern exercise room.

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Thank maae40
Reviewed May 28, 2014

Front desk personnel were very friendly and helpful, and the waterfall wall in the check-in area is a nice touch. The breakfast / cafe staff (Jo) was VERY helpful and the food was good. The room was clean, very spacious (we had a suite) and quiet.

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1Thank Renee L
Reviewed May 3, 2014 via mobile

The hotel was nice very friendly staff we stayed for 3 nights to visit family. The front desk staff was awesome however housekeeping just walked in our room the 2nd morning of our stay while my husband was getting out of the shower. They didn't even knock. That was an awful experience. The housekeeping staff definitely needs some training on...

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Helpful?
Thank Adrianna N
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newest addition to Portales, New Mexico is the Holiday Inn Express Hotel & Suites Portales, conveniently located on US Hwy 70, just 1 mile southwest of downtown Portales and near Eastern New Mexico University, the Greyhound Arena and Stadium and Cannon Air Force Base. This beautifully appointed property includes 65 brand new overly spacious guest rooms that all offer free high-speed Internet, microwave and refrigerator, 27 TV, and coffee maker. Guests are also welcome to relax in the indoor pool and spa or use the fitness and business centers. Guests can also enjoy a unique breakfast experience at the new Express Start breakfast bar served every morning from 6:00 AM to 9:30 AM featuring scrambled eggs or omelets, sausage or bacon, biscuits, gravy, and our trademark cinnamon roll.Local businesses include: Abengoa Bioenergy, DairiConcepts, Southwest Cheese, Southwest Canners, and Western Dairy Transport. ... more   less 

Additional Information about Holiday Inn Express Portales

Address: 1901 West 2nd Street, Portales, NM 88130
Location: United States > New Mexico > Portales
Price Range: $115 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portales 2.5*
Number of rooms: 65
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Also Known As:
Holiday Inn Express Portales Hotel Portales
Holiday Inn Portales
Portales Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Portales staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for room on backside if Hoyle as we never heard the train at all.”
 of 5 bubbles kathydE6930CV, Apr 17, 2016 | Read review
“Rooms as far from the railroad tracks are better. Also, lots of late weekend traffic. Lobby noise infiltrates first floor rooms.”
 of 5 bubbles jpetula, Jan 21, 2016 | Read review
“We had an end room on the first floor across from the pool which made it extremely convenient!”
 of 5 bubbles jsimmonsfox, Jun 12, 2015 | Read review
“Be as nice as you would like to be treated.”
 of 5 bubbles MMorgan2571, Jun 7, 2015 | Read review
“Request side away from highway”
 of 5 bubbles TexasTravelers55, May 26, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question