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Ojo Caliente Mineral Springs Resort and Spa

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50 Los Banos Rd Highway 414, Ojo Caliente, NM 87549
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Traveler (976)
Room & Suite (150)
Pool & Beach (92)
Certificate of Excellence

About

#1 of 2 hotels in Ojo Caliente
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Certificate of Excellence
Ojo Caliente Mineral Springs is one of the oldest natural health resorts in the country. Our sulphur-free, geothermal mineral waters have flowed from a subterranean volcanic aquifer for thousands of years. Over 100,000 gallons per day come to the surface, revitalizing those who soak in the long believed, healing waters. We offer a variety of lodging accommodations, including new enchanting suites and charming cottages, the historic hotel and private homes. We suggest that you make reservations for spa treatments and private outdoor pools before you arrive. We also offer spa treatments, pools, hiking and biking trails, a wine bar and lounge and a full-service restaurant. The Artesian Restaurant provides a casual dining experience and charming atmosphere. Our chef blends local flavors with global cuisine. Heal yourself body and soul with a retreat to Ojo. Whether it's for a weekend or a longer stay, you'll leave rejuvenated and refreshed. Welcome!
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Property amenities
Free parking
Free internet
Pool
Fitness / spa locker rooms
Bar / lounge
Spa
Gift shop
Non-smoking hotel
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Facial treatments
Foot massage
Full body massage
Head massage
Hot spring bath
Massage
Outdoor fireplace
Shops
Sun loungers / beach chairs
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Room features
Air conditioning
Safe
Seating area
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
Languages Spoken
Spanish
1,667Reviews23Q+A100Room tips
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AnnaElizClark wrote a review Jun 2020
San Diego, California5 contributions1 helpful vote
I stayed in a Posi suite on June 21 and had an absolutely lovely stay. The staff was attentive, friendly (shout to Carlos at the front desk), and always masked, and the room was superb—the private soaking pool and fireplace made me never want to leave. This place is really special—the location alone is amazing, and being able to soak in private in silence under the stars is a dream. Reading some other recent reviews I'm startled by how critical they are—we're in the middle of a pandemic and the work it takes to open a hot springs resort safely, in accordance with health dept. codes, must be considerable! The staff are literally risking their health to give us a vacation. Maybe the least we can do is understand that even luxury travel isn't going to be exactly like it was in pre-COVID days.
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Date of stay: June 2020
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Room Tip: Get a Posi suite if it's in your budget
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Adrik09 wrote a review Jun 2020
Albuquerque, New Mexico1 contribution
My family and I (4 adults) decided to come to Ojo Caliente for a day of relaxation. Once we checked in, I asked if it could be possible to have a late check out the next day and was told in non- negociable tone by the receptionist absolutely not. The gift shop was closed , and it would of be nice for the spa to provide water/ snacks for the guest specially considering the $400 room cost per night. Which to us it seemed mighty high after realizing that 3 of their pools were completely closed. The restaurant experience was awful. The service was poor , and the food was sub-par at best. The scallops were super spicy like they had dumped the condiment bottle on them and the risotto cakes smelled and tasted rancid. The pasta pomodoro’s sauce once again was too spicy ( totally overdone on chilli flakes). In general it was a sloppy presentation and taste for a dinner that was over $100. Our waiter, never checked on us and did not even ask how our dining experience was. Overall this was a very disappointing experience. This place is overpriced , the staff lacks hospitality spirit and we left under the impression that it was not ready to re-open.
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Date of stay: June 2020Trip type: Traveled with family
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J.B wrote a review Jun 2020
4 contributions2 helpful votes
Admittance to the pools (as well as everything else) is pretty pricey, but it’s an incredibly rejuvenating and luxurious experience. Totally worth it if you’re willing to spend some $ to treat yourself. There is a whispering only rule; which I’m happy about but makes it not the right place to chat.
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Date of stay: February 2020Trip type: Traveled with friends
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Tim J wrote a review Jun 2020
1 contribution2 helpful votes
I have stayed here many times and recommended Ojo to many friends and acquaintances. The pools were closed during our visit this time but we knew this and were ok with this since our suite ( #48 ) has its own private soaking tub and great privacy to soak au la naturale without scaring anyone! But the disappointment came from lack of service and the lack of the most basic accoutrements. For example, since the little gift shop was closed during our entire stay, it would have been nice to have some complimentary bottles of water both in our suite and just around the facility. It was 92 degrees and no place to get a drink! I like you guys but I know you can do better than that! Since there was no place to get anything, how about some complimentary individually packaged snacks i.e. chips, trail mix etc..., even Southwest Airlines does that!! Lastly and most importantly, the lack of empathy and/or accommodation from the decision makers on duty during our stay, such a short extension of check out time or a sincere "wanting to know how our stay was" and how they could possibly make it better the next time. You are a resort destination and the staff should do everything reasonably possible to make a guest feel welcome and appreciated. Regrettably, this wasn't the case this time. Please tell us how you intend to improve the overall experience. Much success to you on re-opening.
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Date of stay: June 2020
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Joy J wrote a review Jun 2020
New Mexico11 contributions5 helpful votes
We visited the first week of opening since the Covid-19 shutdown and we were a little disappointed. We knew the pools were not going to be open yet but we expected a full service experience otherwise, especially considering that the nightly rate was what we've typically paid in the past with full use of the hot springs. We stayed 2 nights and didn't get our room serviced while we were there. I left my room at 1:30PM and placed the "please service" sign on the door. I returned at 4:00pm and the room had not been cleaned. I notified one of the housekeepers that I'd like the room cleaned and she said "okay." About 20 minutes later, I mentioned the problem to another grounds person and he said he'd let housekeeping know and at that time, I simply asked for some clean towels. The clean towels were never sent. Not cool. The morning of check-out, I called the front desk and asked for a late check-out, thinking that an extra hour would be nice. I was curtly told, "absolutely not. We need all the time we can to service the rooms." Apparently, you need more than just ample time.....I gave you 2 days to service our room or just to bring us some more towels and it never happened. . Additionally, the store/gift shop in the lobby was closed during our entire stay. It would have been nice to have a couple of bottles of water left in the room, as there was no other place on the property to purchase beverages, aside from the restaurant.
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Date of stay: June 2020
3 Helpful votes
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ALSO KNOWN AS
ojo caliente mineral springs hotel ojo caliente, ojo caliente mineral springs resort
LOCATION
United StatesNew MexicoOjo Caliente
NUMBER OF ROOMS
60
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Frequently Asked Questions about Ojo Caliente Mineral Springs Resort and Spa
What are some of the property amenities at Ojo Caliente Mineral Springs Resort and Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Ojo Caliente Mineral Springs Resort and Spa?
Top room amenities include air conditioning, a refrigerator, and a seating area.
What food & drink options are available at Ojo Caliente Mineral Springs Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ojo Caliente Mineral Springs Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Ojo Caliente Mineral Springs Resort and Spa?
Conveniently located restaurants include Artesian Restaurant, Mesa Vista Cafe, and Taos Trail Inn Steak House and Brewery.
Are there opportunities to exercise at Ojo Caliente Mineral Springs Resort and Spa?
Yes, guests have access to a pool, a sauna, and locker rooms available in the fitness center during their stay.
Is Ojo Caliente Mineral Springs Resort and Spa located near the city center?
Yes, it is 0.4 miles away from the center of Ojo Caliente.
Does Ojo Caliente Mineral Springs Resort and Spa have any great views?
Yes, guests often enjoy the mountain view available here.
Is Ojo Caliente Mineral Springs Resort and Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.