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BEST WESTERN PLUS Montezuma Inn & Suites

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297 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Firestone, Colorado, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was clean and comfortable, and the staff was very helpful and friendly. We had a large group with us and everyone also had a great experience. The pool area was very nice and clean. We will definitely continue to stay at this hotel in the future.

Review collected in partnership with Best Western

Helpful?
Thank Josette G
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your kind review. We look forward to having your group again in the future. More 

1 review
4 of 5 stars Reviewed 1 week ago

We stayed here because we were bringing our son to New Mexico Highlands University for Freshman Orientation. I was glad that this Best Western was so close to the campus. I will be staying here again in the future.

Review collected in partnership with Best Western

Helpful?
Thank Kimberly W
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review. We are happy you enjoyed your stay with us. We look forward to seeing you many times until your son graduates. GO COWBOYS! More 

Arvada, Colorado
1 review
2 of 5 stars Reviewed 1 week ago via mobile

I would like to give this hotel 5 stars, but not everyone can be happy. Let me start by saying the staff has been very professional and tried to be accommodating. Everything started when my family and I checked in yesterday and went up to our room. The second we opened the door, we were hit by the smell of... More 

Helpful?
Thank cory0810
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review. We were pretty full and not sure if you requested a pet friendly room or not. That said, there is NEVER an excuse for not having a perfectly clean room to welcome you and the issue and employee have been taken care of. I wish you would have called the 24 hour front desk and... More 

Denver, Colorado
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Told on the phone when making reservations that the place is "Very clean" Wow, the place was anything but clean. Our shoes stuck to the filthy floor in our bathroom. Obviously they realized that tourists just pass through town, so they may never see them again... So who cares... Right? Well we recommend you don't waste your time, or money... More 

Helpful?
Thank Kathy786
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

This review was for Las Vegas Nevada not New Mexico. More 

McPherson, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our room was very clean & roomy. Bed was very comfortable. Snack in evening was welcome as we had traveled many miles. The soup & crackers in evening was just right as the weather was stormy & we didn't want to venture out to get something to eat!

Review collected in partnership with Best Western

Helpful?
Thank Dale N
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your comments. We are glad you enjoyed the soup and the hotel. We look forward to seeing you again. More 

Bailey, North Carolina
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stopped here while traveling in New Mexico. Great downtown area with restaurants. The hotel was super clean, very friendly staff with good recommendations for dinner. The room was spacious and the towels were the best we have used in a week of hotels. The bed was very comfortable. Breakfast was good mini pancakes and the usual cereal, beagles, fruit.... More 

Helpful?
Thank Kristen B
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

We are pleased you enjoyed your stay and we will share your comments with our staff. See you next time and thank you for your review. More 

Durango, Colorado
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The room was okay, price a little high for a basic room. Started off with the key card machine not working at the front desk so staff had to unlock the door for us. Our bathroom door was very hard to close and open due to the floor being uneven. Fridge didn't work that well and the cooler had to... More 

Helpful?
Thank Dominic V
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review. We had a power surge at the hotel witch knocked out the key card machine. We ordered the part to fix it and had it overnight-ed. We are sorry this happened during your stay. The whole town had a city wide sell out because of a movie shoot being filmed. Our breakfast is way above... More 

weatherford, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

So comfortable and clean. The only thing would be the breakfast must have been very good because there was no seating. The tv reception was not good. but the rest of the stay was wonderful.I will definetly be staying at this hotel again in the future. The area was very quiet with very little traffic.

Review collected in partnership with Best Western

Helpful?
Thank Ennis Johnie L
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for writing your review. We fixed the issue with the TV the next day. We are in the process of redoing the breakfast room with new furniture and 25 more seats. We look forward to seeing you on your next trip through Las Vegas NM. More 

Temple City, United States
1 review
4 of 5 stars Reviewed July 18, 2016

This is the second time in the last few months I have stayed at this hotel. It is very clean, staff friendly and helpful and in a location that is easy to access. We will be staying there again in a few weeks. This Bestwestern will easily be our "go to" location when we visit Las Vegas, NM.

Review collected in partnership with Best Western

Helpful?
Thank Anne K
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

We are pleased you enjoyed your stay. We look forward to seeing you in a few weeks. Thank you for taking the time to write this review. GO COWBOYS! More 

Albuquerque, New Mexico
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 7, 2016 via mobile

Went to Las Vegas for the 4th of July weekend. I'm in Las Vegas NM several times a year I have family that live there but like to rent a room for the comfort and I do have little ones so renting a hotel room just makes it all a little bit easier. I usually stay at the Holiday inn... More 

Helpful?
Thank Christal R
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review. We have fixed the TV channels. It was with the cable company not our hotel alone. The AC units do take awhile to cool a large room. Again thank you for your review and we hope to see you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access

Additional Information about BEST WESTERN PLUS Montezuma Inn & Suites

Address: 2020 N Grand Ave, Las Vegas, NM 87701-4748
Location: United States > New Mexico > Las Vegas
Price Range: $104 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Montezuma Inn & Suites 2.5*
Number of rooms: 67
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