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Fairfield Inn Las Cruces

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2101 Summit Court, Las Cruces, NM 88011
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1 room 1 adult
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Fairfield Inn Las Cruces
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113 Reviews from our TripAdvisor Community

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Dallas, Texas
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First of all what I love about this hotel is the customer service. You are dealing with all types of people. Our first impression is when we walk in. The front desk was very friendly. I noticed it was plain but clean. I was told the hotel is undergoing renovations. So far no problems. There is complimentary apples, bananas, and... More 

Helpful?
Thank D'amica S
Toronto, Ontario
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

It was a great experience. Stayed there for 5 nights. The staff are all very friendly and experienced. The hot breakfast is sumptuous, and i was getting a medical treatment close by and they were kind enough to pick and drop complimentary. Moreover they are just finishing up renovation so it would be a all new property by end of... More 

Helpful?
Thank Srini S
San Diego, California
1 review
5 of 5 stars Reviewed 2 weeks ago

The renovations are pretty much completed. The staff is very friendly and helpful. They serve a great full breakfast. The rooms are perfect for me. Overall, this is the best hotel in Las Cruces for the money.

Helpful?
Thank Steve N
San Diego
Level Contributor
165 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 569 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On our driving trip across the southwest, on the way to Carlsbad Caverns, we stayed the night at this hotel. We found the room to be comfortable, with a nice bed, and selected the hotel based on other reviews and the free breakfast. The room furnishings were clean. Located just off the I-25 freeway, about 5 miles north of the... More 

Helpful?
1 Thank travelNReviewer
Minneapolis, Minnesota
Level Contributor
197 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is older. It is going through renovations. According to the reviews this has been going on for a long time. The room and bathroom especially were small. The staff while smiling were not all that familiar with the local area. I rated it a 4 because it is a Marriott property and the bedding and towels are great.

Helpful?
Thank robbythegreat
Los Angeles, California
Level Contributor
109 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for one night since it is in a good location to get to White Sands NM. It's currently being updated but we did experience any problems or inconvenience. They must be close to finishing. The room we had is a nice size, plenty of room for two people and included a fridge. The breakfast was well stocked... More 

Helpful?
Thank John a
San Francisco, California
Level Contributor
65 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 30, 2015

The renovation presented several problems. The shortness of hotel staff didn't help the situation. The shortness of staff made for poor service. There was someone there when we checked in, which ended up be a rare thing. There was nobody there for check-out. The construction workers had to find her for us, twice! Get to the breakfast buffet early, or... More 

Helpful?
Thank CaliforniaNative007
Washington DC, District of Columbia
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed December 2, 2015

This is pretty much what you would expect from Fairfield -- nothing fancy, but a clean room, friendly staff, and decent breakfast. There are several chain restaurants and big box stores in the area. It's about a 10-minute drive from New Mexico State.

Helpful?
Thank Scott M
Shasta Lake, California
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 1, 2015

Back again for a long stay. Several rooms for weeks at a time can be very taxing but staying here was a relief. We went for business, had trucks break down, a car accident you name it. Luis and his staff really came through for us. I forgot tools and they were saved at the front desk for me. Airplane... More 

Helpful?
Thank Teresa H
Inyokern, CA
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed November 17, 2015 via mobile

Nothing special about this hotel except trying to make the best of the renovation so the breakfast was good though not enough room for it. Certainly not worth a price over cheaper equivalents in the area, Marriott beds are always the best, however. Carpet way too busy and clashes so not restful, not obvious that's changing. Good exercise offsite.

Helpful?
Thank alicerbob
Cordero_Luis, General Manager at Fairfield Inn Las Cruces, responded to this review

Dear Wait till renovations are finished, I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. Although we fell short of meeting... More 

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