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Hotel Encanto de Las Cruces

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705 S Telshor Blvd, Las Cruces, NM 88011-4690
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$152
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Traveler (401)
Room & Suite (81)
Pool & Beach (42)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#8 of 36 hotels in Las Cruces
Location
Cleanliness
Service
Value
Travelers' Choice
Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area's Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at Garduno's Restaurant and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes."
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Sauna
Coffee shop
Restaurant
Breakfast available
Happy hour
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Makeup services
Massage
Salon
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Complimentary toiletries
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Spanish
1454Reviews8Q+A100Room tips
Traveler rating
  • 850
  • 315
  • 166
  • 75
  • 49
Time of year
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Popular mentions
Steve B wrote a review Oct 20
1 contribution
This is the first time I’ve ever felt compelled to rate a stay at a motel. This hotel was so disappointing. When we first got there and to our room we discovered that the toilet was leaking. I had sat down to use it and when I got up my pants and underwear were wet from the side of the toilet leaking. The hair dryer in our room did heat up. There was only one washcloth. We tried to call the front desk and there was never an answer. I found out later that none of the phones in the hotel work. The lamp on the nightstand wasn’t plugged in, and when I went to plug it in I discovered that the cord wouldn’t reach around the wall to the plug. Another couple who was traveling with us in a separate room couldn’t get hot water, it was discovered the next day the hot was labeled cold and the cold was labeled hot. Their room didn’t even have a hairdryer. We went to have a couple of cocktails in the bar area and afterwords wanted to get a card at the gift shop for a gift for another family member. It was four minutes till closing, the lady working the gift told us she was closing. She literally walked in front of me and closed the door abruptly nearly hitting me in the side of the head. Incredibly rude behavior. All we wanted to do was take 30 seconds and buy a two dollar card. She said they were closed and I said it’s four minutes till and she wouldn’t even respond. This place is terrible. The breakfast is terribly overpriced. I expressed my displeasure when we checked out after two nights with the attendant at the front desk. The gentleman asked me to write down my name and phone number and he would have the manager call me. I have yet to hear from the manager and that was 12 days ago. Hotel Encanto must be surviving off their previous reputation. This is not a destination for comfortable, accommodation and hospitality in Las Cruces. Very disappointing!
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Date of stay: October 2021Trip type: Traveled with family
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Boston59_10 wrote a review Oct 20
Sudbury, Massachusetts188 contributions89 helpful votes
We were expecting a "Hampton Inn-like" place at best. This was nicer with a lovely pool area where we enjoyed a swim each afternoon. And with Covid, we got take -out and dined by the pool each evening. The rooms were clean, comfy and very quiet.
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Date of stay: September 2021
Location
Service
Sleep Quality
Room Tip: Higher floors away from the elevator are always the most quiet
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Collin M wrote a review Oct 15
1 contribution
Let me start off by saying this place is absolutely beautiful. We recently spent 2 days here for a wedding. The event was stunning, and the staff were particularly amazing. Max, Josh, and Ashley took care of all of our dining and drink needs, and they deserve all of the praise. That was a night to remember. The patio rooms on the first floor was a perfect way to wind down after the reception. Thank you for a great stay.
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Date of stay: October 2021
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Response from Kelsey Harney, Other at Hotel Encanto de Las Cruces
Responded 6 days ago
We are ecstatic that your experience with us was five-star! Thank you so much for your kind words about our hotel and staff. Your support means the world to us and we hope to care for you again in the future.
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Jetsempress67 wrote a review Oct 13
Rockville, Maryland35 contributions9 helpful votes
I really wanted to like this hotel. We booked a room with a patio near the pool for our short stay in Las Cruces as part of our last leg of a long road trip. Pictures on the site were very nice and reviews were mixed, so we took a leap of faith. Arrived post dinner at the hotel to see no one at the desk. Eventually service rep appeared and got the room requested. Even with a mask on, the room stank of cigarette smoke. We called the desk and were promised a new room right away. Hauled all our luggage back to the desk, only to be told there was no other room and we would have to wait for them to get a machine out to clean the room. When we asked to speak to the mgr, we were told we could not, but clearly the desk representative was going to the back to speak with someone. We found an available room at a nearby marriott online, and then the hotel rep said that we could have a different room in the hotel. I asked for a discount since the room was a lower grade than we reserved and was told this could not be done. Overall the room was cramped, dated and the bathroom was dark. Do not pick this hotel.
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Date of stay: October 2021
Value
Service
Sleep Quality
1 Helpful vote
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Response from Kelsey Harney, Other at Hotel Encanto de Las Cruces
Responded yesterday
Mrs. Cordon, we are very sorry for the inconvenience that you experienced upon check-in to your room as well as the initial mistake of room fees that were charged. We have shared your feedback with our team and your account has been credited for the difference as well as a bit more for the inconvenience. Please check your credit card statement to see these credits. We again are very sorry and wish to speak with you further and properly apologize, so we kindly ask for you to contact our property to speak with management at your earliest convenience. Thank you for bringing these concerns to our attention and we hope to speak with you soon.
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DynaDom wrote a review Oct 8
16 contributions7 helpful votes
The grounds are beautiful the staff is friendly the restaurant is open later than most in this city everyone was courteous and Elizabeth at the front desk is absolutely excellent, extremely helpful, extremely courteous and made our stay the best it could have been. She is quite amazing. I recommend this property to everyone!
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Date of stay: October 2021Trip type: Traveled with family
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Response from Kelsey Harney, Other at Hotel Encanto de Las Cruces
Responded 1 week ago
Thank you so much for your incredibly kind review! We are thrilled that you enjoyed so many aspects of your stay and your support truly means the world to us! We hope to care for you again soon.
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PRICE RANGE
$99 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton hotels las cruces, hilton hotel las cruces, encanto las cruces
FORMERLY KNOWN AS
Hilton Las Cruces
LOCATION
United StatesNew MexicoLas Cruces
NUMBER OF ROOMS
203
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Frequently Asked Questions about Hotel Encanto de Las Cruces
Which popular attractions are close to Hotel Encanto de Las Cruces?
Nearby attractions include Lost Cruces Escape Room (0.09 miles), Mesilla Valley Mall (0.2 miles), and Azul Ultra Lounge (0.01 miles).
What are some of the property amenities at Hotel Encanto de Las Cruces?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Encanto de Las Cruces?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel Encanto de Las Cruces?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Encanto de Las Cruces?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Encanto de Las Cruces?
Conveniently located restaurants include Tiffany's Pizza & Greek Cuisine, Cattle Baron Steak & Seafood, and The Pecan Grill and Brewery.
Are there opportunities to exercise at Hotel Encanto de Las Cruces?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Hotel Encanto de Las Cruces?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Encanto de Las Cruces?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Encanto de Las Cruces offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Encanto de Las Cruces?
The staff speaks multiple languages, including English and Spanish.