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Hotel Encanto de Las Cruces

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Hotel Encanto de Las Cruces
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1,015 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

I didn't stay at the hotel but rather visited the lounge Azul. It was beautiful (as is the hotel), the ambiance was great and the staff was terrific! A very friendly place for sure. I would go back anytime.

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Helpful?
Thank Diane W
Morenci, Arizona
Reviewed 2 days ago NEWvia mobile

the minute i walked in. i knew it was gonna be perfect for my wedding. Jesse&Jon<wedding planners> were so awesome. my wedding was more perfect then i expected. all the staff were awesome. the rooms are beauiful. definitly will be back . i would give 10 stars if i could

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Helpful?
Thank Barbara M
Albuquerque, NM
Reviewed 2 days ago NEW

We made a reservation for three people and were given a room with one bed. Called front desk and asked for a rollaway bed, but they were out. Offered a double room and t was shocked at what they consider a "double" bed. See picture. It's 44" across. Definitely not a double bed. The room was clean and attractive, but...

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Thank sanrico
Reviewed 3 days ago NEW

I chose the Hotel Encanto because of it's old world charm, which can't be found at the newer, bigger, chain hotels. It is a very beautiful hotel. There were a few things missing from the room when we checked in, i.e., there was only one bath towel and only one coffee cup. Not a big deal whatsoever; we simply asked...

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Helpful?
Thank Bethany A
Pisac, Peru
Reviewed 4 days ago NEW

My stay at Encanto was great! Located in a perfect area of town. The check in was easy, fast and very friendly. The room was clean and nice. I did wake up a little earlier than I wanted to the sound of a train. I will return for the beautiful pool. I felt like I was in the tropics with...

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Helpful?
Thank Pisac Inn H
Albuquerque
Reviewed 5 days ago NEWvia mobile

Old Spanish ambience. Traditionally decorated room for their style. Nice though not large pool for the size hotel, hot tub jets not working which should have been mentioned when making reservations or at least at check-in. Promised cookies very late in coming. Convenient to have Garduno's on site, though slow and under staffed, they serve delicious scrambled egg and bacon-filled...

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Helpful?
Thank timeawaynow
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear timeawaynow, We appreciate and value the comments you have shared regarding your recent stay with us here at Hotel Encanto. I apologize you experienced some inconveniences during your stay and please know we are working diligently to ensure these issues are rectified. We hope this does not affect your decision to stay again in the future and we hope...

Austin, Texas
Reviewed 1 week ago

Stayed here on a road trip headed out to Sedona. Stayed in Las Cruces primarily bx this hotel looked very comfortable and is right on the Interstate. Very close to a large number of restaurants in all price ranges ( Pecan Grill was super) and a large mall with lots of stores. Very happy with the room itself - very...

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Helpful?
Thank RockingRobin78704
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear RockingRobin78704, We are happy you chose to stay at Hotel Encanto on your way to Sedona and you were able to enjoy the surrounding area, as well. I apologize you had some issues getting directions to local hiking trails and please know we have now implemented a new system to where we have directions easily accessible for our agents...

Taos County, New Mexico
Reviewed 1 week ago

Beautiful touches with Mexican tiles, sculptures, fountains abound. The garden is exquisite and so serene. The rooms are ample; the beds are amazingly comfortable. This is a full-service hotel with a very good restaurant on the premises. Parking is complimentary. The staff is the best part: welcoming, helpful, and genuinely nice!

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Helpful?
Thank TaosJuice
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear TaosJuice, We are so pleased to hear that you enjoyed our property and all of its amenities during your recent visit to Las Cruces. We hope you to see you again soon!

New York, New York, United States
Reviewed 1 week ago via mobile

I suppose it's the best option. But the Hotel Encanto is pretty much equivalent to a Comfort Inn. There is no downtown to speak off in Las Cruces - it's more of a large suburb than a city. The Hotel Encanto is right off the highway standing amid several strip malls and chain restaurants. There is a small pool but...

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Helpful?
Thank TGMerrill
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear TGMerrill, Thank you for taking the time to share your recent experience although it was less than exceptional. I am disheartened that you did not enjoy our resort style pool and terrace areas or the outlets available on property. I hope that when you are in the area again you give our property another opportunity to serve you.

Reviewed 2 weeks ago via mobile

We ended up staying here at the last minute. It turned out to be one of our all time favorite places to stay! The interior is beautiful and the staff is great! Vanessa was especially helpful when we checked in! . We will be going back with the kids soon!

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Helpful?
Thank Brie-Ann L
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Brie-Ann L, I am so happy to hear that you consider Hotel Encanto to be one of your favorite places to stay! Thank you for mentioning the exceptional service you received from Vanessa at the Front Desk and please know her efforts will not go unnoticed. We look forward to seeing your family again soon.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area's Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at Garduno's Restaurant and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes." ... more   less 

Additional Information about Hotel Encanto de Las Cruces

Address: 705 S Telshor Blvd, Las Cruces, NM 88011-4690 (Formerly Hilton Las Cruces)
Location: United States > New Mexico > Las Cruces
Price Range: $125 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Encanto de Las Cruces 3.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hilton Hotels Las Cruces
Hilton Hotel Las Cruces
Encanto Las Cruces
Hotel Style:
#6 Family Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Encanto de Las Cruces staff and other travelers.
2 questions
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Questions? Get answers from Hotel Encanto de Las Cruces staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing west have the best view by far, but are the noisiest because of the pool”
  • This is what passes for a
 of 5 bubbles sanrico, 2 days ago | Read review
“If you need a refrigerator, request one for $10.00.”
 of 5 bubbles 607DawnM607, 4 days ago | Read review
“High floor with review to the west away from the mall was great.”
 of 5 bubbles RockingRobin78704, 1 week ago | Read review
“The rooms by the pool are the same but really nice for kids having the private patio area.”
 of 5 bubbles 115christyb, 3 weeks ago | Read review
“When you stay 3 or more nights you get a 30% discount.”
 of 5 bubbles 465amym, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question