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Hotel Encanto de Las Cruces

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Traveler (305)
Room & Suite (64)
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Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent57%
  • Very good23%
  • Average12%
  • Poor5%
  • Terrible3%
Certificate of Excellence
Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area's Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at Garduno's Restaurant and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes."
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Property amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Wheelchair access
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Great View
Romantic
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Wonderful Winter- 20%
Location
Full view
44Car recommended
Grade: 44 out of 100
19Restaurantswithin 0.25 miles
3Attractionswithin 0.25 miles
Reviews (1,273)
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1,254 results
Traveler rating
728
281
147
65
33
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LanguageEnglish
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Show reviews that mention
All reviews garduno's restaurant new mexico pool area room service beautiful hotel hotel restaurant spanish style front desk staff rooms are large colton jon lobby azul las conference wedding alvarez
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1 - 5 of 1,254 reviews
Reviewed 6 days ago

Stayed here for a night on a business trip. Wanted to give a higher rating but some little things kept me from making this a 4 dot rating. Parking is ample and the grounds looked nice, however, it was a little difficult to find the...More

Thank Southwest_Gaucho
Response from Colton L, Front Office Manager at Hotel Encanto de Las CrucesResponded 3 days ago

Thank you so much for your kind review you left for our property. We take with great pride in offering wonderful service to each and every one of our guests and always want them to feel comfortable. Please know we have addressed the issues you...More

Hotel's Favorite
Reviewed September 2, 2018

I knew I booked well with Heritage when I asked the hotel manager about a row of trees at the entrance of the property. He prompt;y downloaded a botany app and took a picture of the leaves. With this he found and named the tree!...More

Thank Jim B
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded September 2, 2018

Dear Jim B, Thank you for sharing this wonderful experience you had with our Guest Host, Colton. He is definitely a wonderful asset to our family here and his efforts never go unnoticed. I am happy to hear that you enjoyed your experience in Garduno's...More

Reviewed 1 week ago

We stayed there during Thanksgiving for 4 nights. The staff was very pleasant and friendly. We booked the Executive Corner Room. Everything was nice. The room was clean and spacious. The food in the restaurant is not the greatest but after a long 13 hours...More

Thank Harmony789
Response from Colton L, Front Office Manager at Hotel Encanto de Las CrucesResponded 1 week ago

We are so pleased to hear that you had a pleasant and welcoming experience during your recent visit with us. It is with great pride to say we are fully dedicated in ensuring each and every guest is provided with a memorable experience. We hope...More

Reviewed 1 week ago

This is the third time we have stayed here for a conference. Worst experience ever. Yes, the rooms look pretty, are clean, etc. But that is about it. We started on the 7th floor. Elevators are not working properly. I punched the button for 10...More

1  Thank tflewis
Response from Colton L, Front Office Manager at Hotel Encanto de Las CrucesResponded 1 week ago

I am extremely disappointed to hear that you had a less than exceptional stay with us here at Hotel Encanto. We appreciate and value your thoughts on how your stay was not ideal as this allows us the opportunity to discuss this as a team...More

Reviewed 1 week ago

This was my second time staying at the Encanto, since I have family in Las Cruces. The hotel is beautiful, but run-down. When we arrived, our room had no bath towels (of course I discovered this right as I was about to shower). Then the...More

1  Thank graham_stop
Response from Colton L, Front Office Manager at Hotel Encanto de Las CrucesResponded 1 week ago

We appreciate and value your comments regarding your previous visit with us. I would like to offer my sincerest apologies for inconveniences you encountered over the duration of your stay. Please know that we have addressed your concerns and we hope you allow us another...More

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Questions & Answers
Ask a question
Kim J
November 17, 2017|
AnswerShow all 4 answers
Response from Alex S | Property representative |
Hi Kim J, After reviewing the website, there is no current public transportation to White Sands. I would recommend renting a car, which will run you about $40 for a day. We will be happy to provide you with directions. You... More
0
Votes
SJRCPA
July 28, 2017|
Answer
Response from Alex S | Property representative |
Hi SJRCPA, We have designated smoke areas outside near the front entrance and outside near the banquet hall entrance.
1
Vote
Margaret D
August 31, 2016|
Answer
Response from Amanda R | Property representative |
Hi Margaret, We do have special rates that we could possibly apply for your upcoming reservation depending on specific dates and availability. Please call me directly at 575-532-4208 so we can discuss dates and rates for... More
0
Votes
Room Tips
"Stay somewhere else."
tflewis
1 week ago
Read review
"patio rooms open to garden- like individual patios"
189MaryLou
3 weeks ago
Read review
"ask for a 2nd floor room in case the only elevator breaks down"
Dream17235215388
4 weeks ago
Read review
"Every room at Hotel Encanto is nice and quiet."
Safari68361831718
Nov 2, 2018
Read review
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PRICE RANGE
$88 - $156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton hotels las cruceshilton hotel las crucesencanto las cruces
FORMERLY KNOWN AS
Hilton Las Cruces
LOCATION
United StatesNew MexicoLas Cruces
NUMBER OF ROOMS
203
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