We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
705 S Telshor Blvd, Las Cruces, NM 88011-4690
Lowest prices for your stay
Lock in the lowest price from these sites
Booking.com$169
Hotels.com$142
Travelocity$142
Priceline$169
Agoda.com$142
FindHotel$199
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (443)
Room & Suite (82)
Pool & Beach (48)

About

#8 of 35 hotels in Las Cruces
Location
4.6
Cleanliness
4.5
Service
4.4
Value
4.3
Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area's Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at Garduno's Restaurant and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes."
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Coffee shop
Restaurant
Breakfast available
Happy hour
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Makeup services
Massage
Salon
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Complimentary toiletries
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Wake-up service / alarm clock
Hair dryer
Show more
Room types
Mountain view
City view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
1506Reviews8Q+A100Room tips
Traveler rating
  • 890
  • 321
  • 167
  • 78
  • 50
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
amoore742492 wrote a review Jul 2022
1 contribution
Hotel Encanto puts special attention toward customizing your experience by text messaging you periodically to ensure your needs are being met and that you have responsive access to help or recommendations when needed. Their facilities were immaculate, convenient location and really affordable for the quality, especially for a family.
Read more
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kelsey Harney, Other at Hotel Encanto de Las Cruces
Responded 1 week ago
We are ecstatic that you enjoyed our location, value, facilities, and service during your stay with us! Thank you so much for your kind review and support. It means the world to us!
Read more
Jess baker wrote a review Jul 2022
Las Cruces, New Mexico4 contributions
My family and I stayed here the past weekend. The staff are by far the biggest bragging point of this hotel. We wandered into the on-site restaurant Mezcla Saturday night to have a few cocktails before adventuring out for dinner, and were completely captivated by the bartender Ashley. She made us laugh, gave us sound advice for spots to see while here and she even kept the bar open a little later than normal for us and a few other guests to enjoy She convinced us to “just have an appetizer” before we went off, and we ended up having the most delicious 3 course meal and handcrafted cocktails that we have ever enjoyed in all of NM. Props to the chef cooking that night because it was absolutely delicious and kudos to the new head chef she bragged to us about who made this immaculate menu. I tell you now, if you have even just a craving for a snack, do yourself a favor and stop in here!!! Our room was a bit odd, the bed is comfortable enough. The view is pretty. The bathrooms don’t really match the decor, the carpet needs to be ripped out and replaced with tile or something better, and I really can’t understand how it’s 2022 and there are no menus in the room, or any indication of room service, no refrigerators or safes and my parents room didn’t have a phone. Again I say the restaurant was the redeeming quality for this beautiful, authentic yet a little outdated hotel.
Read more
Date of stay: July 2022Trip type: Traveled with family
Room Tip: We learned half way through our stay that you can request a refrigerator.Also if you are staying...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kelsey Harney, Other at Hotel Encanto de Las Cruces
Responded 2 weeks ago
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your experience at our restaurant and we truly appreciate your honest feedback on how we can improve. Your support means the world to us and we hope to care for you again in the future.
Read more
pharrisp wrote a review Jul 2022
San Antonio, Texas2 contributions
We had an event for my son’s 21st birthday at their pool. The pre-planning with staff and on-site support was significantly above average. I am a Marriott Ambassador Elite Member and the Hotel Encanto staff treated us like I would get treated at a top-level Marriott. I cannot say enough good things about this place.
Read more
Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kelsey Harney, Other at Hotel Encanto de Las Cruces
Responded 4 weeks ago
Thank you so much for your kind words about our staff! We are elated to hear that you enjoyed your experience with us and we are so glad that we were able to be a part of your son's celebration! We truly cherish your support and we would love to care for you again in the future!
Read more
michaella wrote a review Jun 2022
Bergen, Norway3 contributions2 helpful votes
We loved our time at Hotel Encanto! The staff texted me prior to arrival to help with any of our needs and allowed us to check-in early which was great. It was a good spot to be at to drive to White Sands National Park too. We lounged by the pool and the patio deck of our room. They were very sweet about our dog with us and he loved being out on the patio with us to enjoy the cool evenings. Their restaurant is closed on Sundays, but there are plenty of breweries and fun spots to go to in Las Cruces, so we didn’t mind. We enjoyed their breakfast before heading out. We would highly recommend staying here!
Read more
Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kelsey Harney, Other at Hotel Encanto de Las Cruces
Responded Jun 29, 2022
We are ecstatic to hear that you loved your stay! Thank you so much for your high recommendation and the wonderful details of your time with us. Your support is greatly appreciated and we hope to care for you again in the future!
Read more
Idontwsntto wrote a review Jun 2022
1 contribution
Hotel presents well upon entering. Rooms are showing their age a bit, but it’s clean. Pool area is quaint and comfortable. Biggest disappointment is apparently restaurant is not open on Sunday’s. We are on a long trip of the southwest and selected our hotels carefully with particular amenities. One of those was to have a restaurant and bar on the property so we could “stay in” at the end of the long day. No where on the website, nor during the reservation process, or on any review did it indicate the restaurant would be closed….on any day of the week, let alone a Sunday. There are restaurants in close proximity, but our intent was to “stay in” have a few cocktails and not drive. Note to Heritage Hotels and Resorts: If your property is going to have limited amenities, please have the courtesy to advise the consumer prior to booking. We would have stayed elsewhere to accommodate our preferences, and you would have avoided an unsatisfactory review due to lack of transparency.
Read more
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kelsey Harney, Other at Hotel Encanto de Las Cruces
Responded Jun 20, 2022
Thank you for taking the time to leave us a review. We are glad that you enjoyed our pool and cleanliness, but we sincerely apologize for the limited amenities during your stay and for the lack of communication. We understand your frustration and we appreciate your honesty as this will help us to improve. We are very sorry for any inconvenience this caused for you, but please know that we are working hard to get back to the care and accommodations that we are known for and we would love another shot to impress you in the future.
Read more
Pablo M wrote a review Jun 2022
2 contributions
After staying at Hotel Encanto, located around the mesilla valley mall me and my spouse had the absolute worst experience involving faulty elevators, bad service, no A/C, cable or even a mini fridge. For starters, the elevators would constantly be under maintenance, something that we saw reappear every time we would leave our room. The service was not the best, as we almost where not allowed to stay at our room since we where told that since my wife was below the age of 21 she wasn’t able to hold a room even though she was allowed to book one. After the issue was fixed, we went up to our room where our keycard stopped on working us forcing us to wait for the staff for about an hour until the issue was fixed. Our rooms where not great, as our A/C was broken and most of the furniture where not rustic as the hotel suggested they were. Instead they were painted over to seem like it. Overall our stay was not pleasant at all, for the price and the review I feel that it is not worth it to stay here.
Read more
Date of stay: July 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kelsey Harney, Other at Hotel Encanto de Las Cruces
Responded Jun 20, 2022
We are very sorry to hear that your experience with us was not the best. We sincerely apologize that we missed the mark on many aspects of your stay, but we truly appreciate your honest feedback as this will help us to become our very best! We will share your concerns with our team and we are committed to improving.
Read more
Ale C wrote a review Jun 2022
1 contribution
Our stay was so awesome. My daughter wanted to stay here for her birthday (we had stayed here previously). When we arrived, our room was full of birthday balloons!! We were all surprised! She loved the stay so much. Everyone was so helpful, Ofelia at the front desk was a gem. I would definitely suggest anyone who is visiting Las Cruces or any Las Crucen who wants to take a break from all the hustle and bustle, to stay at Hotel Encanto. You won’t regret it.
Read more
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kelsey Harney, Other at Hotel Encanto de Las Cruces
Responded Jun 20, 2022
Thank you so much for your incredibly kind review! We are elated to hear that you had an awesome stay with us and that everyone was so helpful! Your support truly means the world to us and we would love to care for you again soon!
Read more
LLwL wrote a review May 2022
Gurnee, Illinois51 contributions28 helpful votes
+1
Great great great service. Beautiful common areas inside a d out. Especially loved the pool area. So many doves - just listening to them coo. Architecture and decor was amazing. This is one of my top 5 hotels ever!
Read more
Date of stay: May 2022
Value
Location
Service
Room Tip: Rooms are clean, but kinda dated. However the bed was comfortable and the linens were quality!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kelsey Harney, Other at Hotel Encanto de Las Cruces
Responded Jun 1, 2022
We are ecstatic to hear that you enjoyed many aspects of your stay with us! Thank you so much for your kind words and support. It means the world to us!
Read more
Holsome 💛💜 wrote a review May 2022
1 contribution
We arrived 5/12/22 La Cruses NM Hotel Encanto @ 5:30pm When we checked in we spoke with Rudy at the desk. He sincerely asked us how our day was going…. We came from AZ because our Uncle is on life support and the family were plan on letting him go😞 we just left from seeing him and it was not a good moment. Just 2 months ago we were here because he passed out and his health wasn’t good. When we came to see him he was very alert talking joking laughing. Then he was home and doing well, now 2 weeks ago he went into cardiac arrest and went into a coma. We explained to Rudy that we weren’t here in NM not on a joyous occasion but to say our finals to our uncle, he was so saddened by our news he told us if there were anything we needed the team works be happy to accommodate us. He also said he was very sorry that we are going through this. Moments later in our room, there’s a knock on the door, it’s Rudy and another team member giving us 2 complimentary drink tickets and breakfast for us! I was so shocked that he was this compassionate and cared about the sensitivity of our matter! I cried and could not thank him enough. We never experienced such compassion from staff, it was so wonderful… Thank you!! Rudy thank you Rudy!!! Hotel Encanto you have a champion on your team, reward him well💛💜
Read more
Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kelsey Harney, Other at Hotel Encanto de Las Cruces
Responded May 16, 2022
We are deeply sorry for your loss. We are so glad to hear that our staff was able to provide compassion and care for you during this time. We appreciate you taking the time to leave us this kind review and we would love to care for you again, but we hope it would be for a joyous occasion next time.
Read more
betsnow wrote a review May 2022
Tucson, Arizona1225 contributions214 helpful votes
+1
I can see where the reviews are mixed, given we all have different thresholds. For us, it was a GREAT stay. We stayed 2 nights for a family event in town. We come to Las Cruces regularly and have probably stayed at most of the hotels around town - newer to older. Hotel Encanto has a lot of personality. The property is really pretty, the lobby gorgeous with an old world feel to it and lovely Saltillo tile throughout. Yes, the guest room area feels older to some degree and there could be some updating done but our King Terrace room was very nice, comfortable, clean with great sleep quality. I loved being able to sit out on our little patio and drink coffee and stare into the courtyard. The front desk staff, along with any staff that we encountered were genuinely friendly, warm and welcoming. We had a little issue in the room, and maintenance came quickly and took care of it. I visited the cute gift shop that had lots of handmade items from the area and the shopkeeper was very nice and helpful. My only call out was one morning we saw this lady holding the lower pool area gate open and letting (what was clearly local family/friends) non guests in to use the pool. We did not use the pool as we had found it super crowded, maybe because folks are sneaking people in?
Read more
Date of stay: May 2022
Rooms
Location
Service
Room Tip: Terrace Room!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kelsey Harney, Other at Hotel Encanto de Las Cruces
Responded May 11, 2022
We are thrilled to hear that you enjoyed your experience with us, Betsy! Thank you for sharing some wonderful details of your stay! We appreciate your support and honest feedback and we would love to care for you again!
Read more
Previous
123456
PRICE RANGE
$149 - $206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton hotels las cruces, hilton hotel las cruces, encanto las cruces
FORMERLY KNOWN AS
Hilton Las Cruces
LOCATION
United StatesNew MexicoLas Cruces
NUMBER OF ROOMS
203
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Encanto de Las Cruces
Which popular attractions are close to Hotel Encanto de Las Cruces?
Nearby attractions include Lost Cruces Escape Room (0.09 miles), Mesilla Valley Mall (0.2 miles), and Azul Ultra Lounge (0.01 miles).
What are some of the property amenities at Hotel Encanto de Las Cruces?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Encanto de Las Cruces?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel Encanto de Las Cruces?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Encanto de Las Cruces?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Encanto de Las Cruces?
Conveniently located restaurants include Tiffany's Pizza & Greek Cuisine, Cattle Baron Steak & Seafood, and The Pecan Grill and Brewery.
Are there opportunities to exercise at Hotel Encanto de Las Cruces?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does Hotel Encanto de Las Cruces have an airport shuttle?
Yes, Hotel Encanto de Las Cruces offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Encanto de Las Cruces?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Encanto de Las Cruces?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Encanto de Las Cruces offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.