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Hampton Inn & Suites Las Cruces I-25

Traveler (33)
Room & Suite (34)
Dining (8)
Certificate of Excellence

About

#8 of 34 hotels in Las Cruces
Location
Cleanliness
Service
Value
Certificate of Excellence
See why so many travelers make Hampton Inn & Suites Las Cruces I-25 their hotel of choice when visiting Las Cruces. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. Rooms at Hampton Inn Las Cruces provide a flat screen TV, and getting online is easy, with free wifi available. In addition, Hampton Inn Las Cruces offers a pool and free breakfast, which will help make your Las Cruces trip additionally gratifying. And, as an added convenience, there is free parking available to guests. Close to some of Las Cruces' most popular landmarks, such as Plaza de Las Cruces (1.8 mi) and West End Art Depot (2.2 mi), Hampton Inn & Suites Las Cruces I-25 is a great destination for tourists. Travelers looking to enjoy some fish and chips can head to The Pecan Grill and Brewery or Dublin's Street Pub. During your visit, be sure to check out popular attractions like Veterans Memorial Park (1.2 mi) and Unidad Park (0.8 mi), which are all within walking distance of the hotel. We’re sure you’ll enjoy your stay at Hampton Inn & Suites Las Cruces I-25 as you experience all of the things Las Cruces has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
Free internet
Wifi
Internet
Hot tub
Indoor pool
Heated pool
Breakfast buffet
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Microwave
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals
640Reviews
5Q+A
49Room tips
Traveler rating
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Popular mentions
I was very disappointed with my stay considering the great reputation this Line of hotel has.The staff was asked specific questions regarding my reservation and information was incorrect.Upon arriving to the the room the hotel was clean hoping to find that in my room.To my surprise the room was a dust magnet.I began to unwind and began to notice the dirtiness thru out the room.Coffee maker with water residue trays stained, ice bucket had water. The bathroom area had stains on counter items.Closet was unorganized. The toilet was not completely clean finding a hair.tub looked dirty .I advised the front desk was offered a different room to find that was not acceptable neither. I was already for the day and remained in the room.I followed up the next day but was advised that the manager to speak to was not available till that Wednesday. Its been over a week and still no response to my emails phone calls. Very unprofessional. I will resend my emails hoping to p be get some resolution to my bad experience.
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Hotel's Favorite
This hotel will surprise you. They have a great staff of people who are dedicated in providing you the best accommodations to make your stay enjoyable. My first impression of this place was the energetic and positive attitude of the front desk person, named Gregg. He did various other tasks that normally front desk people don't do and that caught my eye. Then Juan came in to relieve him who assisted me with a printer error code that I couldn't clear myself. He also continued to do other tasks as he still welcomed and checked-in patrons. The next morning, after using the gym facilities, I met with the General Manager of this hotel and I can see why this place is a great place. They say that people mirror their leadership, well I can see why. Ms. Valerie Lujan is a very positive person who cares about her staff. I explained to her my positive experiences with Gregg and Juan and she appreciated that. She is the reason these people who work here are satisfied and contented. She appears to be a great General Manager with great professional skills. The breakfast area, the pool, gym and business area were all accommodating. The internet was fantastic too. As a frequent traveler, I can say that this hotel is a great place to stay with a great staff to assist you in any way possible so you can enjoy your stay. My only regret is they ran out of the cut-up fruit during breakfast, but everything else was great. The rooms are clean and comfortable. The maids do a great job to make you smile. They make animals from towels. You will not be disappointed staying here.
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The staff is very professional, you can tell how genuine the front desk girl is, she greeted us every morning, and kept up with us making sure our stay was good, offering assistance any chance she got. the afternoon staff is just as great, they made us feel very comfortable during our stay. you can tell the housekeepers take pride in their job, our room was taken care of every day! I travel a lot, always on the road due to work, I can tell you this is one of the best hotels I have been at, you can definitely see each employee cares. KUDOS to management! will recommend this hotel to anyone passing through
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The breakfast is not really good, I think they use powdered eggs, the beds are too soft and the pillow are super soft too; when you lay on the pillows your head will go straight the the bed, no support or comfort.
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Review collected in partnership with Hampton
Response from Denise-HiltonHelp, on behalf of management at Hampton Inn & Suites Las Cruces I-25
Responded 3 weeks ago
Dear arhhaw, We appreciate your review of your recent experience at our hotel. We're very sorry to hear that you did not rest well and that you had a disappointing breakfast experience with us. We have addressed your feedback with our team so they may follow up to avoid recurrence as appropriate. We hope you will give us another chance on your next visit to the area. Thank you once again for your comments.
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This property is clean, comfortable and the staff is top tier. We have enjoyed staying here with and with our kids. The rooms are spacious and the amenities are well appointed. It sits above a Walmart for necessities and within reach of great restaurants and shopping.
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Review collected in partnership with Hampton
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PRICE RANGE
$96 - $167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites las cruces i-25 hotel las cruces, hampton inn and suites las cruces i-25, las cruces hampton inn, hampton inn las cruces
LOCATION
United StatesNew MexicoLas Cruces
NUMBER OF ROOMS
73
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