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Holiday Inn Express Hotel & Suites Las Cruces

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Holiday Inn Express Hotel & Suites Las Cruces
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134 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Las Cruces
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Showing 130: English reviews
Phoenix, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 29, 2013

It's been 3 weeks since my stay, and I wanted to wait to see whether I still felt this was important enough to say after giving it a little "distance." I've realized that if I were shopping for a hotel in Las Cruces, I would have wanted to know this in advance. So, here goes. This is a very nice... More 

Helpful?
1 Thank Califraska
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Califraska, Thank you for taking the time to review your recent stay with us. We would like to apologize for the inconvenience our mattress caused you. Currently we are working with Simmons our mattress brand to remedy the situation. Unfortunately, a specific date has not been determined yet. We also apologize for the condition of your pool/spa area. We... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 24, 2013

we traveled to this holiday inn express, by accident as there are 2 hies in town, and of course our reservation was at the other one. The guy at the front desk seeing that we were tired of driving, took it upon himself to match the rate we were getting at the other hotel so we didnt have to drive... More 

Helpful?
2 Thank jose45_13
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Jose45_13, Thank you for taking the time to review you recent stay with our property. We are glad to hear that you enjoyed your stay with us. We will also forward your comments to the clerks at the Front Desk, as well as the Breakfast Bar attendants. We look forward to having you and your family as our guests... More 

Philadelphia, Pennsylvania
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed December 20, 2012

So you want to book a stay at a nice HIE in the middle of the New Mexico desert? Well think again. This hotel does not provide air conditioning to its guests... well sort of. What do I mean by sort of? Well if you do jumping jacks or run around the room the air conditioning may work. However, if... More 

Helpful?
7 Thank TelecommuteTraveler
Beatriz Q, General Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Telecommute Traveler, Thank you for writing a review about your recent stay at our property. We apologize for any inconvienence and discomfort our heating/cooling system caused you. Currently we are working on a solution for a more efficient cooling system. I personally apologize for not contacting you in a more timely manner. Please know we take every guest concern... More 

Lawton, Oklahoma
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 20, 2012

I've spent several nights here over the last couple of years and really have no complaints. The rooms are always clean, the bed is comfy, the television has a decent selection of channels and the breakfast is quite good with eggs, bacon and cinnamon rolls. The only negative thing I can think of is the shower head in my room... More 

Helpful?
3 Thank Wayne777
Beatriz Q, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Wayne777, Thank you for taking the time to write a review about your stay at our property. We are glad you enjoy your stays when you come into Las Cruces. We also apologize for the inconvienence with your shower head, and are currently taking measures to remedy the situation. Once again, Thank you for your review and we look... More 

Delray Beach, Florida
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 19, 2012

Good place to spend the night ... clean and comfortable ... TV, wifi work well ... breakfast better than average. The bathroom clean and the bed very comfortable. I didn't appreciate the odors others have noted. Good value using a discount coupon. Friendly and helpful staff ... I'd stop there again if I were staying overnight in the area.

Helpful?
Thank Allen T
Beatriz Q, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Allen T, Thank you for taking the time to write a review about your recent stay with us. We are also happy you enjoyed your stay. We appologize for our air freshener, and please know that we are in the process of taking steps to minimize the odor. Once again, Thank you for staying with us, and we look... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 10, 2012

I was here for 40 days. Everyone from the GM to Housekeeping are professionals. excelent suites and rooms. I travel 100% of the time and i never seen a team that really cares for there guests like this team! they have a names: Victor, Chris, Brian, Gabby,April,Crystal,Amy,Jesus and my favorite night auditor, Carol!! They are proof that Americas youth are... More 

Helpful?
Thank MarioRNoriega
Milford, Connecticut
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 27, 2012

This Holiday Inn Express & Suites was typically clean and nice as most of the chain are, but there was a extremely overwhelming smell of cleaner or deodorizer as soon as you walked in the lobby. It smelled as though one of the men in the lobby had put on way too much cologne. At first, that's what I thought... More 

Helpful?
1 Thank Kathleen L
Beatriz Q, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Kathleen L, Thank you for taking the time to write a review about your recent stay at our property. We apologize for the strength of our air freshener. We are currently taking steps to remedy the situation. We thank you for bringing this matter to our attention. Once again, Thank you for staying with us and we look forward... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 10, 2012

My stay with Holiday hotels are typically allright (comfortabe beds) but this hotel has a deodorizing system in their air conditioning system that can be harmful to your well being! Although I complained they did not offer to move me from the first floor and I assume because it is in the entire complex. So remember if it smells in... More 

Helpful?
2 Thank Golftigress
Beatriz Q, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Golftigress, Thank you for taking the time to write a review about your stay at our property. We apologize for the inconvenience our air freshener caused you. Please know that we are currently taking steps to remedy the strength of our air freshener. We thank you for bringing this matter to our attention. We look forward to serving you... More 

Nashville, Tennessee
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 9, 2012

We were traveling cross country and stayed in nothing but Holiday Inn Express (LOVE the beds). We were surprised that the price was as high as it was in Las Cruces, considering the rooms were not the newer, modern designs and the AC didn't work very well. Of all the Holiday Inn Express hotels we stayed in this was the... More 

Helpful?
1 Thank KRBatten
Alexandria, Virginia, United States
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 17, 2012

Initially, we were very pleased with the hotel as it was very clean with polite staff and modern amenities (granite countertops, great bed, etc). After a nice afternoon shopping and eating in the quaint town of Mesilla (just a few miles away), we were ready to hit the sheets. We were very disappointed to find that the air conditioning just... More 

Helpful?
2 Thank Dana L
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Las Cruces. Enjoy a relaxing stay in our beautiful Las Cruces Holiday Inn Express Hotel & Suites near New Mexico State University and just a few minutes from historic Old Mesilla. Families enjoy this Southern New Mexico hotel because of our great location near New Mexico State University,and because we are conveniently located just off I-10 and I-25 with easy access to nearby Las Cruces attractions. These attractions include Historic Old Mesilla,the New Mexico Farm & Ranch Heritage Museum and the Las Cruces Farmers & Crafts Market. Leisure travelers can shop at nearby Mesilla Valley Mall or the historic Old Mesilla Plaza, featuring over 40 Southwestern craft shops. Lodging in Las Cruces puts you in the center of the Old West's history. Why settle for cheap lodging in Las Cruces, New Mexico when you can enjoy our comfortable and smoke free hotel near Old Mesilla? Business travelers will appreciate our close location to New Mexico State University, as well as our meeting rooms, free high-speed Internet access and a 24-hour business center with copy, print and fax services. Our Southern New Mexico hotel provides a complimentary hot breakfast bar, a well-equipped, 24-hour fitness center and an indoor, heated pool with a spa & steam room. Book your reservations now and take advantage of our great Las Cruces hotel deals and rates for your next stay in New Mexico. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Las Cruces

Address: 2635 S Valley Dr, Las Cruces, NM 88005-3368
Location: United States > New Mexico > Las Cruces
Price Range: $114 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Las Cruces 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Las Cruces
Las Cruces Holiday Inn
Holiday Inn Las Cruces
Hotel Style:
#11 Romantic Hotel in Las Cruces
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