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Holiday Inn Express Hotel & Suites Las Cruces

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2635 South Valley Drive, Las Cruces, NM 88005
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Holiday Inn Express Hotel & Suites Las Cruces
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123 Reviews from our TripAdvisor Community

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Detroit Lakes, Minnesota
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Very pleasant stay. Very clean. Comfy beds. Good breakfast. Perfect for just passing through one night. The only problem we encountered is a lack of restaurants nearby, and Papa John's didn't deliver there, so we had to drive a ways to eat. First world problems.

Helpful?
Thank Kristi L
Nashville, Tennessee
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Front desk staff was very friendly during check in and gave a few restaurant recommendations. Room was comfortable and clean. Mini bar in 'living room' area had desk and couch which provided a nice place to work! Bed was comfortable and four pillows made it perfect. Free wifi and breakfast included had a decent selection of cold and hot items.

Helpful?
Thank Kathy F
Athens, Georgia
Level Contributor
8 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This was my third straight HIE on a five day journey from GA to AZ and is one of the reasons I continue to choose HIE. The booking was handled by the friendly and efficient desk clerk and both a IHG and military discount were provided. The breakfast buffet was among the best I have experienced at a HIE; very... More 

Helpful?
Thank Robert E
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Robert E, Thank you so very much for your wonderful feedback about your stay with us. We are very happy to hear that you enjoyed your stay with us. We are also happy to har that our staff was able to assist you with your needs. We will be passing your wonderful comments to our staff to continue the... More 

Long Beach, California
Level Contributor
323 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Stayed only one night, carpet in room was so dirty, no fan in the bathroom or Kleenex. Located in a district with no view of anything but hearing a train all night long. Way overpriced for this kind of room. Had to wear socks as the carpet was so stained in the room. Easy check in but employee was eating... More 

Helpful?
Thank lanzie99
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Lanzee99, Thank you very much for your feedback regarding your stay. We would like to apologize for the inconvenience you experienced while staying with us. Please know, we are in the process of steam cleaning our carpets to remedy this situation. We thank you for bringing this to our attention. Once again, thank you for taking the time to... More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 5, 2016 via mobile

Passing through from tombstone,az. This like all other holiday inn express we've stayed in was excellent. Staff was friendly. Beds were comfortable and the breakfast was great. No bad smells :) and it was so clean!

Helpful?
Thank Bwest78
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Bwest78, Thank you so very much for your feedback about your stay with us. We are very happy and proud to hear you found our property clean and comfortable, that you were able to relax. We are also very happy to hear our staff was able to assist you in your every need. We will be passing your awesome... More 

Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 28, 2015

I stayed here while on a business trip. My room was clean, comfortable and quiet. After staying at plenty of places lately where parking came at a cost, it was refreshing to stay at a place that had adequate, free parking. The complementary breakfast was better than most for the variety, but not necessarily the quality. The front desk folks... More 

Helpful?
Thank Lobo1981
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Lobo1981, Thank you for you comments regarding your stay with us. We are happy to hear that you enjoyed your stay while with us. We are also happy that you found our property easily accessible, and convenient to your needs. We are glad to hear that you were able to take advantage of some of our amenities while with... More 

Hobbs
2 reviews
5 of 5 stars Reviewed November 22, 2015

I make several trips to Las Cruces with basketball kids, soccer kids, football kids, baseball kids and I try to stay at this hotel because of their friendliness, attention to my needs and overall neatness and convenience of my room. They greet you at the door and make sure everything is ok. Over 39 years I have been to Las... More 

Helpful?
Thank Dale B
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Dale B, Thank you so very much for your wonderful comments about your stay with us. We are happy to hear that we are your number one choice to stay while in the area. We are also happy to hear that you find our property clean, comfortable and our rooms spacious enough to enjoy your stay with us. We... More 

Santa Fe, New Mexico
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 20, 2015 via mobile

Every year I stay at Holiday Inn Express for business. My room is always ready on time, the front desk crew are always friendly and ready to go to the extra mile for special needs. My room was clean, roomy and easy checkin little to no wait and express checkout. The free breakfast has many options oatmeal, hard boiled eggs,... More 

Helpful?
Thank Pierce24
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Pierce24, Thank you so much for your awesome comments about your stay with us. We are so very happy to hear that you enjoy your stay each and every time you stay with us. We are also delighted to hear that our staff goes above and beyond with your every need. We are glad to hear that you able... More 

Level Contributor
2 reviews
3 of 5 stars Reviewed November 1, 2015 via mobile

My husband and I stayed here as a last minute places stopping through. We figured being a holiday inn, it wouldn't be too expensive and we both travel for work and they are always clean. This one had great rooms and a great breakfast, but the price was a little much considering the location. The side we faced was next... More 

Helpful?
Thank Maddy B
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Maddy B, Thank you for your comments regarding your stay with us. We are happy to hear that you found our rooms clean, and comfortable. Also, we are happy that you were able to take advantage of some of the amenities we offer such as the Free Hot Breakfast. We would like to apologize for all the inconveniences you... More 

Washington
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 20, 2015 via mobile

Stayed here for a weekend visit to our daughter who attends NMSU. The location has easy access to the campus and the room was clean and the beds comfortable. They also serve a decent breakfast which is included with your stay. I would definitely stay here again the next time we come to town.

Helpful?
Thank tiffx1
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Tiffx1, Thank you so much for you wonderful comments about your stay with us. We are so happy to hear that you found our property convenient to your needs while with us. We are also happy to hear that you were able to take advantage of some of the amenities during your stay. Once again, thank you for taking... More 

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