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Comfort Inn & Suites Las Cruces

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1300 Avenida de Mesilla, Las Cruces, NM 88005-3994
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Comfort Inn & Suites Las Cruces
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185 Reviews from our TripAdvisor Community

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Showing 184: English reviews
austin
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This facility was undergoing renovations. That being said, it was clean, and all staff are great, friendly and responsive. My only complaint was the fragrant carpet cleaner, but at least I knew it was clean. I definately would stay here again. Hopefully the reno will be over next time.

Helpful?
Thank telliott10
Level Contributor
222 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Under construction, lots of construction workers. Room was awful. Smelled super smokey, they shoved fabric softener sheets in the air conditioner , huh ? Really ? Toxic crap in the air. Extension cords across the walls, TV small, not visible from bed. Really bad. TV did not work until the remote was re-programmed by staff. Breakfast typical but clean. Staff... More 

Helpful?
Thank Lorenzo1317
Berna T, Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time to review our hotel. My team and I greatly apologize for any inconveniences you may have experienced during your stay. We appreciate your feedback and will be using the information given to make sure that necessary changes are made so that each of our guests have a comfortable experience. Thank you so much for... More 

BoxTurtleLady
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Not fancy and worth the money. Room was clean; breakfast was more than adequate; staff was incredibly nice. Wifi kept cutting out and no movies to rent. However, very very close to Mesilla which was our destination and conveniently located right off the freeway. Fine for an overnight or two.

Helpful?
Thank BoxTurtleLady
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you so much for taking the time to review our hotel! I am pleased to hear that you found our staff to be incredibly nice and our rooms clean! Our team takes pride in the quality of service that we provide in each department. We hope that we can provide an even better experience for you once our renovations... More 

Las Cruces, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

This hotel always meets our family's needs. Their staff is amazing and very nice. If you need anything that you may have forgotten, they provided excellent service. Although the the Hotel is under construction they are very helpful.

Review collected in partnership with this hotel

Helpful?
Thank bradymaria82
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time to review our hotel. I am pleased to hear you enjoyed our excellent service! Our staff takes pride in our facility and strives to be consistent with services we offer. We hope to provide you with an even superior level of service once remodel is done. Thank you for business and we look forward... More 

Cedar Crest, New Mexico
2 reviews
5 of 5 stars Reviewed 1 week ago

During this stay there was MAJOR construction / remodeling going on, and in spite of that, the room was comfortable and clean, the lobby was a mes but everyone bending over to make things comfortable, and all were friendly. Nice rooms, great beds, good A/C which kept the room comfortable in spite of 107 temps.

Review collected in partnership with this hotel

Helpful?
Thank tleejonesus
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time to review our hotel! It is always a pleasure to receive positive feedback and will be shared with our staff. I am delighted to hear that our remodel did not affect the quality of your stay! We look forward to serving you next time you are in Las Cruces! More 

San Jacinto, California
1 review
4 of 5 stars Reviewed 1 week ago

We had a very pleasant stay here. Our trip was for bereavement so we had made reservations ahead of time online. Everyone, especially the kitchen staff were very nice. We stayed two different nights,on our way to our destination and the return trip home. The breakfast was good with various choices. On a previous trip last year we stayed at... More 

Review collected in partnership with this hotel

Helpful?
Thank jerrydoloresy
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time to review our hotel. We value your comments and will be sure to share them with our team. Our staff takes pride in our facility and strives to be consistent with services we offer. We hope to provide you with an even superior level of service once remodel is done. Thank you for business... More 

Flint, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

Even though they were in the mist of a renovation project our stay was wonderful even when the elevator broke down and we were on the 2nd floor the desk clerk offered to help with our bags when we checked out and then they reduced our bill for the inconvenience. Would certainly stay again if we were every in Las... More 

Review collected in partnership with this hotel

Helpful?
Thank Joyce E
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time to review our hotel! It is always a pleasure to receive positive feedback and will be shared with our staff. Our deepest apologies for the inconvenience you experienced. Maintenance personnel have resolved the issue. As a team we strive to provide an excellent experience for each of our guests. We look forward to serving... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Arrived late in evening and was checked in with a professional and friendly staff person. Room was large and clean. Sally made the breakfast extra special with a smile and excellent customer service skills. The General Manager was very personable and was appreciative of my visit. I would stay at this hotel again.

Helpful?
Thank Curt S
Berna T, Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time review our hotel. It is always a pleasure to receive such lovely feedback! Your positive comments are greatly appreciated and will be shared with our staff. We thank you for business and look forward to providing you with the same excellent customer service and accommodations next time you are in the area! More 

Fernandina Beach, Florida
1 review
3 of 5 stars Reviewed 2 weeks ago

The room was clean, comfortable beds. The hotel was being renovated. No lights in pool area, elevator "jumpy". Parking limited. Not much else in immediate area of hotel, but restaurants were within short driving distance.

Review collected in partnership with this hotel

Helpful?
Thank Christopher C
Berna T, Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thanks for taking the time to review our hotel. Deepest apologies for the pool lights being out on your recent visit. Our electricians are currently working to get them fixed. We appreciate your patience during the renovation process and hope you will give us another opportunity to serve you once they are completed. Thank you for your business and we... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

From check in to check out was perfect. We came late at night and we had the pool for ourselves in the last 30 minutes. Beds are comfy and breakfast was awesome with a lot of choices from waffle, toast, and i love the way the eggs were prepared. Sally and Berna made breakfast more enjoyable with their smiles and... More 

Helpful?
Thank Christine C
Berna T, General Manager at Comfort Inn & Suites Las Cruces, responded to this review

Thank you for taking the time to review our hotel. We are so happy to hear that you were able to enjoy our indoor pool on your recent stay. Our staff works diligently to maintain and provide a clean and comfortable facility. From the Guest rooms, to the Breakfast area, our team takes pride in services we offer and are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Comfort Inn & Suites Las Cruces

Address: 1300 Avenida de Mesilla, Las Cruces, NM 88005-3994
Location: United States > New Mexico > Las Cruces
Price Range: $82 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Las Cruces 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Inn And Suites Las Cruces
Comfort Inn & Suites Las Cruces Hotel Las Cruces
Comfort Inn Las Cruces
Las Cruces Comfort Inn
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