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La Quinta Inn & Suites Las Cruces Organ Mountain

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La Quinta Inn & Suites Las Cruces Organ Mountain
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402 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Reviewed 2 weeks ago

A good location for our trip and needs. Not a typical LaQuinta experience- the room was dirty, the phone didn't work and we were grossed out by the whole experience- couldn't wait to leave. Breakfast in the morning was nothing great- the coffee was weak, there was really no great choices unless you wanted a carb fest- I usually love...

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Helpful?
Thank 887suea
General M, Front Office Manager at La Quinta Inn & Suites Las Cruces Organ Mountain, responded to this review

Dear 887suea, Thank you for taking the time to write about your experience at our property. I apologize about the room, breakfast, and overall experience not being up to par. I will be sure to share your review with my staff and discuss the issues that were encountered, to make sure it does not happen again. Thanks again for your...

Atlanta, Georgia
Reviewed 2 weeks ago

awful place, very unfriendly staff. Booked the hotel via priceline and it turns out the pictures are totally different from the actual rooms! when I told the front desk, she said she doesn't care, refused to give us another room. The bed for two people is not even a queen, carpet has cigarette stains, small and outdated. Wish I had...

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Helpful?
Thank ike1972000
General M, General Manager at La Quinta Inn & Suites Las Cruces Organ Mountain, responded to this review

Dear ike197200, Thank you for taking the time to let me know about this immense problem. I personally checked the pictures on Priceline, you are right! The hotel displayed is not my hotel. I already escalated the issue with the appropriate parties, I am not sure what happened there or why but we are taking care of it. Please contact...

Santa Fe
Reviewed 2 weeks ago

This will be the 4th year we've traveled to Las Cruces with the three Whippets and stayed at this location. As usual, great service, nice clean rooms, great option for those traveling with pets. This isn't the newest in the chain but not the older, smaller rooms we've found in other locations. We always stay here instead of the other...

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Helpful?
Thank AndrewRodney
Oklahoma City, Oklahoma
Reviewed 3 weeks ago

The hotel is easy to find with a GPS. The entrance is where the drive is to Cracker Barrel. I missed it the first time. The room is nice, quiet, and has very soft pillows which I liked. The Continental breakfast is good. I had no complaints with the hotel and can recommend it.

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Helpful?
Thank Flyer000
Henderson, United States
Reviewed 3 weeks ago

This looks like a recently acquired older hotel that is still in the process of needing a facelift. Staff is extremely helpful and as always 100% dedicated to customer service! The rooms are in need of new carpet, paint, and the usual LaQuinta updates.

Review collected in partnership with La Quinta
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Helpful?
Thank jonrR1814NF
General M, General Manager at La Quinta Inn & Suites Las Cruces Organ Mountain, responded to this review

Dear JonrR1914NF, Thank you for your feed back! My staff was really happy to hear you liked the service they provide. We are always looking at ways to improve our operations. As for the "facelift", I couldn't agree more. We are a corporate La Quinta and I know we are somewhere in the list for future renovations, I hope is...

Albuquerque, New Mexico
Reviewed December 12, 2016

We were very pleased with our stay during our daughter's graduation from NMSU. I had hoped that our 4 rooms would be near each other and when we checked in we found out that they were already right next door and didn't even have to ask to change.

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Thank forevaughn
San Diego, United States
Reviewed November 30, 2016

Bed was comfortable - AC/Heater was loud and dated. TV was a little too low for me to comfortably watch. Top layer of bedding looked a little dirty. Would be nice if there was a spa to soak in after a long drive.

Review collected in partnership with La Quinta
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Thank donl200
Not Telling
Reviewed November 21, 2016

This chain of motels is great! It's a great place to stay. I love La Quinta. This is the only motels I stay at if available. I am well pleased with all of them from New Mexico to Florida. This is my first choice of motel chain to stay at no matter where I am.

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Thank MeMc777
United States
Reviewed October 29, 2016

Stay somewhere else unless you like dog hair and a terrible breakfast. On my floor at least 5 rooms had dogs left in the rooms. One on either side of me. One room with 2 very large wolfhounds. Very bad idea. They should segregate the areas and rooms used for this purpose like most "good" hotels.

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Helpful?
Thank Nancy S
Management response:

Dear Nancy S, I appreciate your feedback and you taking the time to let us know about your stay. La Quinta's are known for being pet friendly hotels. We do carry some non pet rooms, but for the most part pets are allowed on every floor. I apologize about the noise issue you experienced while staying with us. When noise...

Los Angeles, California
Reviewed October 29, 2016

Exactly what you would expect of a La Quinta Inn. Perfectly adequate room for a budget level hotel. Check in process was swift and easy, with excellent customer service. My room was clean and free of any obnoxious sanitizing odors. I only wish that the room had some kind of mini fridge. A few other notes about the hotel: -...

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1Thank David R
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about La Quinta Inn & Suites Las Cruces Organ Mountain

Address: 1500 Hickory Dr, Las Cruces, NM 88005-6553
Location: United States > New Mexico > Las Cruces
Price Range: $72 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Las Cruces Organ Mountain 2.5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, LaQuinta and Priceline so you can book your La Quinta Inn & Suites Las Cruces Organ Mountain reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn Las Cruces Organ Mountain Hotel Las Cruces
La Quinta Las Cruces
Las Cruces La Quinta
Hotel Style:
#10 Romantic Hotel in Las Cruces
#11 Family Hotel in Las Cruces
#12 Business Hotel in Las Cruces
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Questions & Answers

Here's what travelers have asked, with answers from La Quinta Inn & Suites Las Cruces Organ Mountain staff and other travelers.
2 questions
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Chandler, Arizona
4 months ago
Colorado Springs, Colorado

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Questions? Get answers from La Quinta Inn & Suites Las Cruces Organ Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were upstairs twice and it was fine. There is an elevator.”
 of 5 bubbles Flyer000, 3 weeks ago | Read review
“Higher floors are quieter in the AM”
 of 5 bubbles H4679ZRdavidc, Oct 29, 2016 | Read review
“Just a good reliable place to stay”
 of 5 bubbles daddymo2, Oct 13, 2016 | Read review
“Highest floor...we had people above us walking around at 4:30 am.”
 of 5 bubbles S00ziI, Apr 21, 2016 | Read review
“Bring your own coffee maker and coffee.”
 of 5 bubbles iataan, Apr 17, 2016 | Read review
5 of 5
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