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Days Inn & Suites Red Rock-Gallup

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Days Inn & Suites Red Rock-Gallup
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365 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Buenos Aires, Argentina
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The rooms were very nice, had a private entrance through the back window, so you can park and get to your car without going through the lobby. Bathroom was very big, the room was clean, wifi was perfect. At breakfast the place was not clean, someone had spilled orange juice and no one came to clean, they just left white... More 

Helpful?
Thank Perblat
Shelby, Ohio
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Stayed last night. Front desk lady was courteous. Had to ask for e trap bath towels. Only one in room. No extra soap. For 3 people. Room was adequate. Nothing special. When leaving staff all sitting In lobby. No one was friendly when asking for a cup of tea. Always look for bugs but didn't see any however had small... More 

Helpful?
Thank Edward W
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear Edward W, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. We also promise to resolve the problem you are addressing. Thank you very much for staying... More 

Travelers are raving about these Gallup hotels

Olancha, California
1 review
4 of 5 stars Reviewed 1 week ago

Nicely located in Gallup NM. Beautiful room, comfy bed. We used the indoor spa and pool, that was great. We haf a problem with the TV, they quickly addressed it. We've had better breakfasts in other Days Inn.

Review collected in partnership with Days Inn

Helpful?
Thank dennissO6801SJ
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear dennissO6801SJ, Thank you so much for choosing Days Inn & Suites Red Rock-Gallup, We are so pleased to hear that you enjoyed the beautiful room with comfy bed and fun experience that you enjoyed at the pool and indoor spa. We are overjoyed to hear that you had a great time with us and we are looking forward to... More 

Memphis
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Though the hotel needs updating and smells heavily of smoke, the service is friendly and the price is right. The bed was clean and comfortable and the breakfast free. I don't mind staying here each time I come to Gallup if the price is low.

Review collected in partnership with Days Inn

Helpful?
Thank casiej0
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear casiej0, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. We also appreciate your suggestions for improvement and... More 

Los Angeles, California
1 review
1 of 5 stars Reviewed 3 weeks ago

The front desk man was odd and not friendly. We got our room assignment and we went to enter our room and it was occupied and loud music was coming from the room. The front desk Guy didn't believe us/ wouldn't just change our room right away. I think it was employees partying because there was loud music and the... More 

Review collected in partnership with Days Inn

Helpful?
Thank 61taylorg
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Thank you for your review. We apologize for any inconvenience you experienced due to the noise level of the hotel. We strive hard to maintain a quiet and family friendly environment, but we can not control the actions of our guests. In the future, please speak with our front desk staff if there is too much noise, and we will... More 

Austin, Texas
1 review
2 of 5 stars Reviewed August 22, 2016

Room smelled funny....breakfast was absolutely blah (chose to eat out for breakfast for last 2 of 3 day stay).....so cheap they wouldn't even leave out the non stick spray for the waffle machine and guess what happened, yep scraped waffle into crumbly mess onto the plate.....front desk was too lazy to give me the Internet password (needed internet for work... More 

Review collected in partnership with Days Inn

Helpful?
Thank robertogR4106AT
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Thank you for taking the time to complete our survey and share your experience! We strive to ensure that our atmosphere does not equate to a lower standard of cleanliness. We make it a point to ensure that your room smells fresh and is perfectly clean upon arrival and will never translate to a lesser quality of room and service.... More 

Show Low, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 18, 2016 via mobile

Room is fine, large, clean and in good shape. Property is old but in good condition. The problem here is the Internet service which is so slow it's comparable to dial-up service from years ago. If you need a good internet connection don't stay here.

Helpful?
Thank 8Steve
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

8Steve, We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our Wifi connection. We hope to see you again the next time your in the area. More 

Canyon, Texas
1 review
2 of 5 stars Reviewed August 17, 2016

some service was poor...attitude...tv didn't work on the first night. no one would fix it. no trash liners in the two rooms i stayed in. towels were like sandpaper. both nights i stayed there, after asking for coffee for my room, no one would put themselves out to get me more coffee... I will not stay in that location again.... More 

Review collected in partnership with Days Inn

Helpful?
Thank P9947VIdavidt
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Days Inn & Suites Red Rock-Gallup

Address: 3010 East Highway 66, Gallup, NM 87301 (Formerly Red Rock Inn)
Location: United States > New Mexico > Gallup
Price Range: $54 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Red Rock-Gallup 2*
Number of rooms: 77
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Also Known As:
Red Rock Hotel Gallup
Best Western Gallup
Gallup Best Western
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