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Days Inn & Suites Red Rock-Gallup

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Days Inn & Suites Red Rock-Gallup
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359 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Austin, Texas
1 review
2 of 5 stars Reviewed 1 week ago

Room smelled funny....breakfast was absolutely blah (chose to eat out for breakfast for last 2 of 3 day stay).....so cheap they wouldn't even leave out the non stick spray for the waffle machine and guess what happened, yep scraped waffle into crumbly mess onto the plate.....front desk was too lazy to give me the Internet password (needed internet for work... More 

Review collected in partnership with Days Inn

Helpful?
Thank robertogR4106AT
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Thank you for taking the time to complete our survey and share your experience! We strive to ensure that our atmosphere does not equate to a lower standard of cleanliness. We make it a point to ensure that your room smells fresh and is perfectly clean upon arrival and will never translate to a lesser quality of room and service.... More 

Travelers are raving about these Gallup hotels

Show Low, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Room is fine, large, clean and in good shape. Property is old but in good condition. The problem here is the Internet service which is so slow it's comparable to dial-up service from years ago. If you need a good internet connection don't stay here.

Helpful?
Thank 8Steve
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

8Steve, We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our Wifi connection. We hope to see you again the next time your in the area. More 

Canyon, Texas
1 review
2 of 5 stars Reviewed 1 week ago

some service was poor...attitude...tv didn't work on the first night. no one would fix it. no trash liners in the two rooms i stayed in. towels were like sandpaper. both nights i stayed there, after asking for coffee for my room, no one would put themselves out to get me more coffee... I will not stay in that location again.... More 

Review collected in partnership with Days Inn

Helpful?
Thank P9947VIdavidt
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include... More 

Texas Gulf Coast, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

It was a last minute stay And had no problems booking and get our room and the front desk was helpful. Very happy.

Review collected in partnership with Days Inn

Helpful?
Thank Aide C
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

We are also happy to hear that you found the location to be so convenient and hospitable experience. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We are so glad that your stay was enjoyable and we look forward to seeing you... More 

Oklahoma City, Oklahoma
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Overpriced. Really bad smell. No extra coffee. No extra anything. Shower floor sounded like I was going to fall through. Teeny, tiny pool towels. The only good thing was the guy checking us in was very polite. Do yourself a favor and stay somewhere else.

Helpful?
Thank Wiggins M
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I do apologize for the bad smell that you experienced we address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. We want you to experience the best value for... More 

Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Room was very over priced! Was in much need of a room on a road trip for one night or we would have continued on! The room had much to be desired for the price we paid. We were instructed to park in the back parking lot which was very dim and needed more lights. We had to enter through... More 

Helpful?
Thank Granandgramplike2go
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We want you to experience the best value for your money, to feel comfortable, and to... More 

El Paso, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

There was no soap or shampoo upon first entering the bathroom, and only 3 towels, and we were 4 guests (2 adults and 2 children). I called to let them know and I was invited to come to the desk and pick up these items....hmmmmmm. The room and bathroom were clean, but the bathroom had grout missing from about 40%... More 

Review collected in partnership with Days Inn

Helpful?
Thank U3284HBmaryl
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Days Inn & Suites Red Rock-Gallup

Address: 3010 East Highway 66, Gallup, NM 87301 (Formerly Red Rock Inn)
Location: United States > New Mexico > Gallup
Price Range: $53 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Red Rock-Gallup 2*
Number of rooms: 77
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Also Known As:
Red Rock Hotel Gallup
Best Western Gallup
Gallup Best Western
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