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Quality Inn And Suites Gallup

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Quality Inn And Suites Gallup
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184 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Reviewed 4 weeks ago

I always stay at this hotel and just recent I have been having problems with rude customer service reps, Upon check in the front desk clerk swiped my card and told me my card declined, I asked her to try it again and it went through and she let us check in, but didnt seem to know what she was...

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Helpful?
Thank Maria G
Management response:

Maria, I am sorry you had issues with your CC at our hotel, I tried to look up your information yet there is no Maria G that stayed at our property in January. I was unable to research this any more since I can not find a record of your stay. If your room was under another name, let me...

Riverside, United States
Reviewed 4 weeks ago

Every employee we have ever encountered always have a smile on their face. Very friendly staff at check in, check out and at breakfast. We were there Jan.17-18 and they were expecting a big snow storm. The employee working the breakfast told me that it was safe to drive that day but the next day would not be a good...

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Helpful?
Thank Steven M
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I grateful to hear that my team gave you some sound advice on your driving options. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable...

Reviewed 5 weeks ago via mobile

Greeted by a very nice Hostess when we first arrived Vanessa, very clean and inviting room. Hot breakfast eggs, sausage, muffins, fresh waffles, juice and coffee all kept refreshed by Della, just a sweet smiling hostess. Everyone there was very hospitable. Great rate. And plenty of parking we had a 25 foot trailer and had more than enough room.

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Helpful?
Thank Steven S
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Maricopa, Arizona
Reviewed January 22, 2017

I chose this hotel based solely on the fact that it has smoking rooms (if you reserve early enough) and was expecting an old, rundown location as a result. The facility was neither old nor rundown. In fact, it's probably the nicest room I've had in January (of around 16 rooms). The door to the room was exterior entry, and...

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Helpful?
Thank Donnie B
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Porter Ranch
Reviewed January 3, 2017 via mobile

Comfy beds, clean and modern room, freeway convenient. Plenty warm with plenty of hot water. Good hot breakfast with sausage, bacon and waffles. Great hotel to see Gallup or drive through. We stayed overnight driving through with our dog.

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Helpful?
Thank GiftofVacation
Management response:

Thank you for taking the time to complete a online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, JD Ellett...

Reviewed December 11, 2016 via mobile

On way to AZ stopped for the night here. Stayed at other Quality Inns that were really nice. Gallup Quality Inn is less than what we expected. Staff was accommodating. Rooms could be maintained better- by someone that takes pride in their work.

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Helpful?
Thank Twiginmn
Management response:

Twiginnm, I am sorry my hotels was just so-so. I am a new GM at this hotel and I have in the last 2 months doing what I can to improve by spending money on making my hotel better. I hotel you give us another try with in the next few months since I plan on doing more up-dates to...

Santa Fe, New Mexico
Reviewed December 7, 2016

Yes, we had been in the room about 30 minutes when the phone rang. I almost didn't pick up as I couldn't imagine who would be calling. It was the front desk, inquiring if we were comfortable and happy with our room! Not only was the room fine, but the bedding was quite lovely, all cotton, three nice pillows per...

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Helpful?
Thank everlate
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, JD Ellett...

Sedona, Arizona
Reviewed December 3, 2016

Thomasaita, was so pleasant and really took care of us. I am glad they have the type of employees that are able to be pleasant and take care of any situation. If you stay here I recommend meeting Thomasita. Having a pleasant front desk agent is important to your travels. It makes things so much easier when traveling. Thank you,...

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Helpful?
Thank allyeaglesoaring
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I have shown Thomasatia this response too. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to...

Reviewed December 3, 2016 via mobile

It is clean and a decent place but nothing outstanding. The staff is friendly . The entrance to the rooms are from the outside. The room is large with the vanity outside the bathroom. There is no elevator . It is not a bad place but it may be worth spending a few dollars more for a more convenient type...

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Helpful?
Thank Ed G
Management response:

ED I am sorry that we did not meet your expectations and that we had outdated yogurt out when that is a mistake on our end. I hope you can give us another try. JD Ellett GM

Traverse City, Michigan
Reviewed November 18, 2016

Room close to ice machine & lobby, so a bit noisy. Neither key unlocked the door to the room. Had to stand in line to get new keys made. No refrigerator in room. Room was clean & bed was comfortable. Good hot breakfast.

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Helpful?
Thank Cris L
Management response:

Cris, Sorry we did not meet your needs as to what you expected. QIS has a new standard which we will be meeting in March of 2017 to have 100% of our rooms with Frigs and Microwaves instead of the suites only. I hope you can give us another try. JD Ellett GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites, a recently renovated, hotel located in the northside business corridor in the heart of Gallup. The Navajo Nation Capital in Window Rock, Red Rock State Park, the Gallup Municipal Airport, El Morro Theatre and the Red Rock Museum are minutes from this Gallup, NM hotel. Hourly shuttles are offered to the Fire Rock Navajo Casino Monday through Sunday 9 a.M. - 1 A.M.From traditional Native American jewelry to the surrounding array of vibrant colored high desert mesas, one can easily find themselves a bit closer to the city of Gallup's unique blend of indigenous cultures. The rich assortment of art, music, ceremonials, pow-wows and cuisine shared in town by the Zuni, Hopi, Acoma and Laguna tribes create the essence of Gallup, New Mexico. A variety of restaurants and cocktail lounges are located in the surrounding area. Cracker Barrel Old Country Store and Restaurant and Applebee's Neighborhood Grill and Bar are adjacent to the hotel.Hotel amenities and features include: Free high-speed Internet access in all rooms, Free Hot Breakfast, Free local calls, Free weekday newspaper. Be sure to take advantage of the manager's reception, which includes coffee, lemonade and warm cookies. Guests of this Gallup, NM hotel will enjoy relaxing after a long day of traveling or business meetings in the indoor heated pool and hot tub.Business travelers will appreciate the meeting room that accommodates up to 25 people for most business functions. Access to copy and fax services is offered.Whether traveling for business or pleasure, the Quality Inn & Suites hotel is the perfect destination when visiting the Gallup, New Mexico area. Our friendly staff looks forward to seeing you soon. ... more   less 

Additional Information about Quality Inn And Suites Gallup

Address: 1500 West Maloney Avenue, Gallup, NM 87301
Location: United States > New Mexico > Gallup
Price Range: $72 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn And Suites Gallup 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Quality Inn And Suites Gallup Hotel Gallup
Quality Inn Gallup
Gallup Quality Inn
Quality Inn Hotel Gallup
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Questions & Answers

Questions? Get answers from Quality Inn And Suites Gallup staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are comfortable. Never had a bad room.”
 of 5 bubbles 231stevenm, 4 weeks ago | Read review
“Ask for a room on the backside”
 of 5 bubbles everlate, Dec 7, 2016 | Read review
“Ask for the New Mexico suite.”
 of 5 bubbles , Sep 13, 2016 | Read review
“I chose a lower level room for easy access. No noise issues either time - neither Sunday or the following Friday.”
 of 5 bubbles 299paulg, Aug 22, 2016 | Read review
“If you need a microfridge be sure to ask for it when you reserve.”
 of 5 bubbles PennMoore, Jul 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question