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Holiday Inn Express & Suites Gallup East

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#8 of 34 Hotels in Gallup
Certificate of Excellence
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Holiday Inn Express & Suites Gallup East
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237 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Indianapolis, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Clean, well located, good price & staff is very nice. Breakfast everyday was very good & Melissa that worked in the breakfast area was nice & very efficient. Front desk staff was helpful & polite especially Dru.

Helpful?
Thank sharlee197
Goodyear, Arizona
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

we were told by someone on 800 number no rooms were available.called hotel no problem. front desk was very helpful getting us in quickly.was probabaly cleanest hotel that we had stayed in in 10 years.would recommend this hotel

Review collected in partnership with Windows 10 app

Helpful?
Thank marty1440
Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

Valorie at the front desk is always extremely patient and helpful with our business needs. she is willing to go the extra mile for us. Jeannie and Melissa in the breakfast room are the best! Dru and Sean are helpful too.

Helpful?
Thank abqwendy
Myrtle Beach, South Carolina
Level Contributor
175 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Was in Gallup for a week. Location superb. Staff excellent. Facilities clean and attractive. Breakfast more than adequate. The typical cereal , yogurt, eggs, sausage, bagels, juice breakfast. Quality very good. Will stay here again on my next visit. This was my third stay.

Helpful?
Thank Foggy666
Jonesborough, Tennessee, United States
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is on the new side, and it's very clean. The front desk folks were really friendly and very helpful, especially Naomi, who helped me decide what sights to see in Gallup that day. She was anxious to make sure that my family had a good time in her hometown and that we saw the things that we might... More 

Helpful?
Thank Katie H
Shreveport, Louisiana
Level Contributor
80 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 13, 2016

We arrive fairly late on evening in July. This is a newer property and very clean. Our room was on the first floor. The room had very high ceilings, a couch/sitting area and two queen beds. It had a microwave, sink and refrigerator near the sitting area and a table with two chairs. The sleeping area had two queen beds... More 

Helpful?
Thank stephaniejjordan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 11, 2016 via mobile

Hotel is clearly new. However, wifi service in the room did not work for most of our 4 day stay. I spent 20 minutes on the phone with tech support and even after he registered both ipads I still could not access the internet. If you need internet during your stay, I would not select this hotel. Also, I returned... More 

Helpful?
Thank Kristen M
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear Kristen M, Thank you for your review on your most recent stay at our hotel. Please accept my sincerest apologies for the inconvenience you had over the unsatisfactory WiFi connection. I also apologize that the housekeeping staff took all your sheets and towels prior to your check out. Rest assured that all your concerns will be looked into and... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 10, 2016 via mobile

Hotel was very accommodating, very clean and spacious. Would definitely stay here again. Front desk was very helpful. Rooms were nice size, beds were comfortable, bathrooms nice and clean. Easy access to the highway. Price was really good

Helpful?
Thank Jessie C
Dahlonega, Georgia
Level Contributor
138 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 25, 2016

While on our vacation roadtrip stayed at this hotel for one night. We found it extremely clean and quiet. We found the breakfast to be quite good with various choices for our different tastes. The beds were comfortable and the pillow option was a nice touch. We would not hesitate to stay here again.

Helpful?
Thank fanasfreaks
Dorset
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 25, 2016

Rude, inefficient staff. Did not feel safe after member of staff tried to enter our room despite 'do not distub' on the door. They could have used room telephone if they needed to contact us. No apology.

Helpful?
Thank TexasJeffDorset
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear TexasJeffDorset, Thank you for writing a review about your stay at the Holiday Inn Express & Suites Gallup East. We're very sorry for the disappointment caused by the level of staff service. We would like to follow-up on this. We've sent you a private message to obtain additional information about your stay. We look forward to hearing from you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express & Suites Gallup East

Address: 3850 E Historic Highway 66, Gallup, NM 87301-4589
Location: United States > New Mexico > Gallup
Price Range: $122 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Gallup East 2.5*
Number of rooms: 91
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Hotel Style:
#3 Family Hotel in Gallup
#3 Business Hotel in Gallup
#5 Romantic Hotel in Gallup
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