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Comfort Suites Gallup

#5 of 34 Hotels in Gallup
Certificate of Excellence
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362 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Oxford, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The front desk person went out of his way to help me. I am a Vietnam Veteran and the clerk thanked me for my service. Our room was spacious with a couch and chair and it was cleaned spotlessly. The next morning I was greeted the same way while eating breakfast. I could not believe the decorations, pictures of Medal... More 

Helpful?
Thank Ronald H
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Dear Ronald, First I want to say "Thank You" for your service to our country and "Welcome Home Brother" We greatly appreciate your amazing comments regarding our hotel museum (as we like to call our lobby) and that you enjoyed our outstanding customer service. I thank you again sir and wish you all the best. Semper Fi, Ken Riege More 

Phoenix, Arizona
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Node rooms, bigger then Hampton Inn. King suite. Request for 1 st floor room fir soon and wheel chair. High ceilings, quiet. They accommodation of 2 Resevations over 4 days. No having to change rooms. We like the extra space of rooms.

Helpful?
Thank Deanzilla
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Dear Deanzilla, We are so glad that you stayed with us over the 4th of July and helped us celebrate our nations birthday. We appreciate you commenting on our large rooms too. Sincerely, Ken Riege/CHA GM More 

Flagstaff
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in room 310 (a 1 queen bed suite). This hotel is awesome. Front desk staff very pleasant. Loved that they are all about veterans. Great breakfast room and breakfast. Lovely lobby. Only problems: 1) toilet did not flush like it should, 2) hair dryer didn't work but I had my own). The pluses of this hotel outweighed the minuses.... More 

Helpful?
Thank Granny_Annie327
kpriege, General Manager at Comfort Suites Gallup, responded to this review

We thank you so much for your stay and do apologize for the issues you had in the room. I thank you for putting the room number on here so we can assure this is fixed. Take care and have a wonderful day. Sincerely, Ken Riege/CHA GM More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The room was very nicely furnished....liked couch and chair. The bathroom was very roomy and nice. The personnel at the front desk were very friendly and so accommodating. Breakfast was nicely displayed and they had a nice variety of items.

Helpful?
Thank carolrW2328EY
kpriege, General Manager at Comfort Suites Gallup, responded to this review

We thank you again so much for staying here and for taking the time to complete a survey about our wonderful hotel. Take care and have a great day. Sincerely, Ken Riege/CHA GM More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Even though our reservations through Trip Advisor did not work, we still got a nice quit room. My husband was wearing his military hat so they gave him a discount. He asked for our confirmation papers so he could correct the problem. Excellent staff!

Helpful?
Thank Belinda W
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Belinda, We thank you so much for staying with us and for you and your husband's service and dedication to our great country. We look forward to having you return to the Comfort Suites in Gallup. Ken Riege/CHA GM More 

Plano, Texas
Level Contributor
345 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
5 of 5 stars Reviewed June 8, 2016 via mobile

I am Navy retired, we are active seniors Choice Gold. This is the Best Comfort Suites.. Clean, large room, comfortable bed, good breakfast and convenient to highway. We commented to James front desk about the military honors. He politely and respectfully showed us around pointing out some with info about them. Tribute done with dignity appropriate for remembering our heroes... More 

Helpful?
Thank RichDar
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Dear Commander, First I want to say "Thank You" for your service to our country and "Welcome Home Brother." I am a USAF Veteran 1985 - 1993 and honored that you stayed at our hotel. We are so proud of our display's honoring our military, veterans and families and look forward to all stopping by (even if it's just to... More 

perry, ga
Level Contributor
114 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed June 5, 2016 via mobile

Upon check in, we discovered that my husband could only use his military discount on one room rather than the 2 rooms we had booked...we had been traveling for 3 weeks and this was the first time we had experienced this rejection....we were surprised since New Mexico touts itself as the most patriotic state. James, the employee who checked us... More 

Helpful?
Thank mville8
kpriege, General Manager at Comfort Suites Gallup, responded to this review

I do apologize that you were not able to us a military discount for both rooms as this is our policy, so I will discuss this with my staff. I cannot really apologize for the I-40 traffic noise as I-40 goes right through the heart of Gallup. I am sorry that you would not recommend our hotel as many others... More 

New Mexico
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 4, 2016

The trip to this hotel is always nice. The rooms are clean. The breakfast is great. I did not have any problems on this stay. The hotel is clean and quiet. The TV always works. The service is good. I really enjoy this hotel.

Helpful?
Thank maboug
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank you again for this great review and appreciate it when our guest know how awesome our hotel really is. Thank you and we look forward to your next stay. Ken Riege GM More 

Andover, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 2, 2016

Really nice place to stay, lots of military stuff which was interesting. Good breakfast. Clean room and would stay again if in the area. James on front desk was so friendly and polite and deserves a Gold Star.

Helpful?
Thank HandP65
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank you so much for your kinds words regarding the hotel and James. I will make sure he knows about this. Have a wonderful day. Sincerely, Ken Riege/CHA GM More 

Denver, Colorado
1 review
5 of 5 stars Reviewed June 1, 2016

We plan our trip to Arizona around this stop,always a treat to stay here.This a very clean nice hotel,great staff and very military friendly.We have stayed here about 5-7 times and always a pleasure. Try to stay away from the train,as it comes by often.

Helpful?
Thank jharms2775
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank you so much for your kind remarks and yes we are not only clean, but we are Clean. Take care and have a wonderful day. Ken Riege/GM More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
As the only 4 Time Platinum Award Winning Choice Hotel in the entire state of New Mexico and recent inductee into the Trip Advisor's Hall of Fame (only hotel in Gallup to have received this honor) you will enjoy the best hotel Gallup has to offer, but don't take my word for it, just read the reviews. Gallup, NM is known for an abundance of variety, but what you will enjoy and remember the most are our beautiful Sunrises and Sunsets, which are enjoyed by many from our spacious lobby. Remember these items when traveling through this area. Our days are mild, but because of our elevation (above 6500 ft) a jacket for the evenings, a camera, plenty of bottled water (if you don't have any, just ask at the front desk) and lots of time. Gallup, NM and the Southwest is not an area to be rushed through, so take your time and enjoy the people, the food, the shopping and the scenery, and when you return you can relax in your amazing triple sheeted bed, (only hotel in Gallup that triple sheets). As a special bonus you will enjoy looking at all our military/veterans photo's and items that are on display here. Our hotel's GM is a veteran of the United States Air Force and we are all proud of our display of photo's of local veterans, from the Navajo Code Talkers to Medal of Honor Recipients who have stayed here we cater to all military and veterans. Please make sure you present your military or veterans ID Card to ensure the best rate and to allow us to honor you with a hand shake, a "Thank You" and a "Welcome Home" along with a folded American Flag. ... more   less 

Additional Information about Comfort Suites Gallup

Address: 3940 E Historic Highway 66, Gallup, NM 87301-4550
Location: United States > New Mexico > Gallup
Price Range: $113 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Gallup 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Comfort Suites Gallup Hotel Gallup
Hotel Style:
#1 Business Hotel in Gallup
#2 Romantic Hotel in Gallup
#5 Family Hotel in Gallup
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