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Cloudcroft Hotel

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Cloudcroft Hotel
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71 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband planned this vacation on his own and he made a wonderful choice. Little western themed hotel in the middle of this beautiful little village. Spent 4nights here while we day tripped around the area. Staff was very nice and room was clean and tidy. Definitely recommend a trip to Cloudcroft and a stay at the Cloudcroft Hotel.

Helpful?
Thank BKRussell
Nashville, AR
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 17, 2016

The flavor of an old west town and hotel. When we arrived there was loud arguing on the sidewalk in front of the Western Bar next door. The room in the hotel was spacious and the staff was very nice and friendly and accommodating. The lavatory and bath tub were not clean, due to some housekeeping staff terminating. This place... More 

Helpful?
Thank starbrite7
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 10, 2016 via mobile

I was extremely disappointed by this hotel. For the price, I was hoping for something a little better. The biggest red flag upon entering the room was the sink and bathtub that had clearly missed at least one cleaning (dingy tub with hairs, toothpaste splatter on the faucet of the poorly draining sink, etc.) This made me feel grimy the... More 

Helpful?
Thank Cole S

Travelers are raving about these Cloudcroft hotels

Richardson, Texas
1 review
1 of 5 stars Reviewed June 29, 2016

This was by far the most disgusting hotel we've ever stayed in. The beds were made, to make it appear that the room had been cleaned, but when we turned down the sheets, there was hair all in them. When we went to the bathroom, there was hair on the tub & toilet, and only ONE bath towel for a... More 

Helpful?
Thank 9034KimA
Houston, Texas
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 28, 2016

we booked this room spur of the moment when on our way home I wamted to go to the mountains..we loved the room..i wanted to take a relaxing bath so my husband got on line and found this room, it had a clawfoot tub...very nice after staying where there was only showers..it was small but perfect...it is located in a... More 

Helpful?
1 Thank Kahleesi T
Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 27, 2016

Last minute reservation due to car problems. We arrived around 9:00 p.m. called after hour number. Found keys for one room vs 2 rooms we reserved. After searching for room in main area, called back and learned unit was about a block away on an alley. Finally found room around 10:00 p.m. Quaint but dusty, dead bugs on floor, bulb... More 

Helpful?
Thank dovercat
Scottsdale
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 18, 2016 via mobile

$145. Charged my credit card one day in advance. Why. Because this is $39 room. Had a room with NO WINDOWS. No AC. It was 90 outside when I checked in. The room was 80+. By midnight it had cooled down to 56 outside. Room was still 83. Should have known something was up when I walked in and there... More 

Helpful?
1 Thank SRQSooner
Roswell, New Mexico
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

This hotel was wonderful. We enjoyed the rustic, antique feel. The clawed tub was super cool. We walked right over to the Western Bar and enjoyed some drinks and walked right back to the room when we were done. The staff was very friendly and accommodating. We will definitely return. This time with some friends.

Helpful?
1 Thank Mainnet
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 10, 2016

We stayed here for three nights on a tour of New Mexico. Our room (room 1) is very spacious and has a great balcony overlooking the quiet main street. It is beautifully furnished and, like the rest of the hotel, displays a great deal of wood - this town is high up in the Lincoln National Forest, and the architecture... More 

Helpful?
1 Thank Andrew H
Timberon, New Mexico
2 reviews
2 of 5 stars Reviewed January 19, 2016

when we checked in on jan 17, 2016 at first glance the antiques and super comfortable beds seemed great. within a minute or two though many problems made themselves apparent. there was a thick coat of dust on everything. on one dresser there was a lap top pad covered with a sticky, spilled substance along with just plain crud on... More 

Helpful?
Thank Melissa M
CC-Hotel12, General Manager at Cloudcroft Hotel, responded to this review

We apologize if you didn't have a good experience. But we should clarify a few things. One the housekeeper who forgot the toilet paper is no longer working for us, so that problem was resolved. We do not have phones in the rooms, the antique phones are for decoration not for use obviously. The rooms are dusted daily as given... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Cloudcroft Hotel is centrally located in the heart of Cloudcroft New Mexico. Park and never drive your car again until you are ready to leave. We are within walking distance of mountain hiking, picnicking, art shows, melodramas, fabulous restaurants, shopping and more. In spring, summer, and fall we have hotel bicycles for you to cruise the village and picnic baskets are available to all guest. ... more   less 

Additional Information about Cloudcroft Hotel

Address: 306 Burro Ave, Cloudcroft, NM 88317
Location: United States > New Mexico > Cloudcroft
Price Range: $110 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cloudcroft Hotel 2*
Number of rooms: 18
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