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Cheaper
Average
Higher
About
4.0
#1 of 2 special hotels in Punakha
Location
4.4
Rooms
4.1
Value
4.0
Cleanliness
4.5
Service
3.9
Sleep Quality
4.1
Perched on a mountainside overlooking the stunning Punakha Valley, Zhingkham Resort boasts one of the most breathtaking scenic views of the iconic Punakha Dzong fortress. Enhancing the well-being of its guests, the Keith-nyam Spa at the resort offers a variety of holistic services designed to rejuvenate health, beauty, and relaxation. The property features a well-equipped conference building, perfect for hosting events such as meetings, weddings, promotions, and parties. Guests can also enjoy a handicraft shop and complimentary Wi-Fi. Emphasizing relaxation and a deep sense of hospitality, Zhingkham Resort, with its serene spaces and heavenly location, is the ideal destination for a holiday in Punakha.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
This resort has rooms in blocks. There are 5-6 blocks. For the best view,I would recommend block 1,which gives clear views of the Punakha Dzong,the most iconic structure in all. It is also beautifully lit up at night and looks like a ship. The USP of this hotel is the location and stunning views. Rooms are clean and comfortable,with AC and of average size. The bathroom area is modest and functional. Hot water is always available. There is a small shower cubicle and some basic toileteries are provided. As it is a mountainous area,bugs can quickly get in if the French windows are kept open for too long. I ordered room service from the buffet menu for my entire stay there,as the restaurant was noisy and full of groups,and,I wanted to enjoy my meals peacefully. The food was always promptly delivered and hygenically presented. Liquor is cheap in Bhutan and the hotel prices were quite reasonable. I opted for a bottle of Local Raven vodka,which cost around 1600/-Rs. There are a lot of stairs to be climbed in order to get to the room,which may be an issue for elderly people. The weather was slightly warm,but the aircon was working well and it was quite comfortable. Overall,it was a pleasant stay with stunning views being the highlight!
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Date of stay: May 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhutan Hotels and Restaurants, Marketing at Zhingkham Resort
Responded Jul 1, 2023
Dear Shillpas, Thank you for taking the time to share your experience of your recent stay at our resort on TripAdvisor. We truly appreciate your valuable feedback and are delighted to hear that you had a pleasant stay with us, with the stunning views being the highlight of your visit. It was a pleasure to have you as our guest, and we hope to welcome you back soon for another memorable stay.
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We were in Bhutan for a week in early September 2022. We were among the very first travelers in Bhutan since COVID. The official restrictions were not lifted until September 23rd, but somehow we were approved to go the first week of September. Everywhere the travel industry is scrambling to prepare for the new "guidelines" recently enacted by the Bhutanese government, which are both expensive and unrealistic. The government just recently increased the "fee" from $75.00 USD per person per day to $250.00 per person per day.
Taken in this context Zhingham was clean, the staff was courteous, and was better than several places we stayed. There are a number of comments about the poor quality of the food here. That is true everywhere in Bhutan. Bhutan is a gorgeous country that has yet to get some of the very basic amenities, including WIFI, credit cards, and dining. Major shortfalls in services are consistently rebuffed with scripted comments pointing you to their "happiness index".
As far as Zhingham is concerned, as a foothold in Punakha, it is well situated.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was Clean and comfortable. There isn’t a phone in the room so if you need anything be prepared to navigate steep steps to reception. I chose room service for dinner and took the menu to the restaurant to select my choices and the meal was delivered. Lovely views of the valley.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip:It can be noisy as guests sit outside, especially in warmer weather.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhutan Hotels and Restaurants, Marketing at Zhingkham Resort
Responded May 17, 2023
Dear MsCicciaTO , Thank you for taking the time to share your feedback. While we are delighted to hear you enjoyed your stay, we would like to apologize for not meeting your expectations in regard to amenities. We do keep a telephone in every room, we always make sure all our amenities are in place before our guests check-in. Nonetheless, please know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. Thank you again for taking the time to share your feedback – we take all reviews seriously and will use them in our continuous improvement efforts! We hope to have the pleasure of welcoming you back in the future.
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The hotel consists of individual bungalows with around eight rooms per bungalow. The individual houses are incredibly thinly soundproofed. The rooms are spartanly furnished and a bit worn. You have a beautiful view of the city. The staff are not very flexible or accommodating. The breakfast offers an unusual selection for Bhutan, but is more reminiscent of the feeding of the 10,000; the hotel is obviously frequented by many groups. There are also many Asian tourists there. You also have to be aware that money is charged for everything. For example, I wanted a bottle of water for breakfast, which is free in the room, and I had to pay for it. My fellow travelers had a similar experience with other things.
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Date of stay: April 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
An interesting resort hotel located on the slopes of a mountain in Punakha. The rooms are located in stone and concrete cottages on the hill slope. You will need to climb up many flights of steps or get transported by the hotel vehicle to reach your room. My wife had a painful knee so we used the hotel transport. There are no elevators. Lovely views of the Punakha Dzong and surrounding mountains are visible from the balcony of the room which was well appointed. To eat breakfast or dinner you have to 'descend' to the spacious dining room adjacent to the main hotel building and then 'climb' back to your room. Good internet, hot shower and clean beds. Food and restaurant service were average. House-keeping service was good. Managed to shoot some stunning views of the Punakha Dzong on a moonlit night.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Get the number of the hotel driver for pick up and drop so you can come 'down' for meals and go...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Singay Wangmo, Marketing at Zhingkham Resort
Responded Nov 22, 2023
Dear SandeepBinPune, Thank you for sharing your experience with us. We're delighted you enjoyed our unique resort nestled on the slopes of Punakha. We appreciate your understanding of the steps; we apologize for any inconvenience caused, especially with your wife's knee condition. It's fantastic to hear you appreciated the well-appointed rooms and the captivating views of Punakha Dzong and the mountains from your balcony. We're glad our amenities like internet, hot showers, and clean beds met your expectations. Your feedback on the dining experience is duly noted, and we'll work on enhancing our food and restaurant services. We're pleased to hear the housekeeping service met your standards. It's heartening to know you were able to capture stunning views of Punakha Dzong on a moonlit night. We value your visit and hope to have the pleasure of welcoming you back for an even more enjoyable stay.
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Our room in 1sr floor, Block 1 can see the Dzong perfectly. The room is clean and big enough. Limited amenities provided. Due to location in hill side, some insects in the the room are expected. Their hotel can be upgraded if the WIFI network bandwidth or food quality are great improved. Wifi is good near reception only. Food taste is not good. One interesting thing is the toilet flush water is very hot. Not sure which button we turn on wrongly. Need to be careful when you flush the toilet.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip:Block 1 is good view for Punakha Dzong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhutan Hotels and Restaurants, Marketing at Zhingkham Resort
Responded Oct 5, 2023
Dear jingjing4u, Thank you for taking the time to share your feedback. It's wonderful to hear that you had a room with a perfect view of the Dzong. We are pleased that you found the room clean and spacious. We strive to maintain a comfortable and clean environment for our guests, and your acknowledgment of this is greatly appreciated. Regarding your comments about our WiFi network bandwidth and food quality, we are committed to enhancing these aspects of our service. We appreciate your feedback and will look into ways to improve both the WiFi coverage and the taste of our food. It's important to us that our guests have access to reliable internet and enjoy delicious meals during their stay. Once again, we value your feedback as it helps us identify areas for improvement. We hope you will consider staying with us again in the future, and we look forward to providing you with an even better experience.
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Our room have beautiful view of Punakha Dzong. We enjoyed our morning coffee on the balcony, listen to birds singing. We were there at off season, very quiet. The room was clean and smell good. Wifi was not working in our room, only work outside ,front door of our room. So if we need to use wifi to contact our family at home, we had to go out of our room and sit at the chairs near the stairs way. The hotel itself is 5 stars to me. But 1 of the front desk lady is not friendly to my family. I think because we look Asian. She was very friendly and nice to other guests (white looking people) But was not happy to help me When I ask questions ,she was kinda didn't want to answer me, she look other way ,tried to ignore me and the other nice lady and gentleman helped me.
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhutan Hotels and Restaurants, Marketing at Zhingkham Resort
Responded Aug 10, 2023
Dear Congchihan, Thank you for sharing your experience with us during your stay at our hotel. We're delighted to hear that you enjoyed the beautiful view of Punakha Dzong from your room's balcony and had the chance to savor your morning coffee while listening to the birds sing – it sounds like a truly serene and magical setting. We apologize for the inconvenience you faced with the WiFi during your stay. We understand the importance of staying connected, and we're sorry that the WiFi signal didn't reach your room as well as it should have. We appreciate your understanding and patience in having to access the WiFi from outside your room. It's great to hear that you found our hotel to be 5 stars in terms of its facilities and overall experience. However, we're truly sorry to hear about your encounter with one of our front desk staff members. Please accept our sincere apologies for any discomfort or frustration this situation may have caused. We deeply value each and every guest, regardless of their background, and we will address this matter internally to ensure that every guest is treated with the utmost respect and kindness. We're grateful for your feedback as it helps us identify areas where we can improve and provide an even better experience for our guests. If you have any further comments or concerns, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Thank you for choosing our hotel for your visit to Punakha.
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This resort is huge and impersonal. After having seen many hotels in Bhutan, this one is built for mass tourism: it's a bit like a factory. It’s a shame in a country that is so calm and usually leads to relaxation.
In the buildings intended for sleeping, the rooms are simple and clean but there is zero decoration. There is nothing that makes you want to stay in the simple room. It’s sad especially since there is no bathtub to relax in and forget about the noisy neighbors.
The restaurant, which is in reality a hall which serves a beautiful buffet but looks like a cafeteria when all 70 customers meet at the same time to eat there, has no charm and looks like a cafeteria. The positive point is that there are several fruits for dessert and good fruit juice for breakfast.
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Date of stay: December 2023Trip type: Traveled with friends
Room Tip:Le service est agréable mais on sent qu’on est dans une usine à touristes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice place with very good views and decent bedroom and bathroom. The food was good and the staff in the restaurant were very obliging and keen to please. It represented good value and I don’t have anything negative to report. They have a separate bar area which was quite large and not very conducive to sit in as the likelihood I would have been the only one. Like many of these hotels in Bhutan they’re very practical but rather bright and soul-less.
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Date of stay: December 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was on my trip to Bhutan through the best “Bhutan Travel Club “. My friends who were traveling with me stayed in Uma Punakha. But i wont lie , my hotel has much better view of Punakha Dzong ! The room was cosy and staffs were super friendly . The breakfast was great too. I think this Zhingkham is arguably the best property for Dzong View !
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Date of stay: December 2022Trip type: Traveled with friends
Room Tip:107 is a room with great view !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Punakha area.
PRICE RANGE
$78 - $80 (Based on Average Rates for a Standard Room)
LOCATION
BhutanPunakha DistrictPunakha
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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