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Vinpearl Resort & Golf Phu Quoc

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Bai Dai, Phu Quoc Island 920000 Vietnam
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2011)
Room & Suite (338)
Pool & Beach (297)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Vinpearl Resort & Golf Phu Quoc
Updated 08/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 343 hotels in Phu Quoc Island
Location
Cleanliness
Service
Value
Built in 2015, Vinpearl Phu Quoc Resort & Golf is a distinct addition to Phu Quoc Island and a smart choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations. Offering hotel guests superior services and a broad range of amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Kids stay free
Parking
Wifi
Hot tub
Pool with view
Outdoor pool
Private pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary welcome drink
Poolside bar
Golf course
Tennis court
Water park
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Additional bathroom
Kitchenette
Flatscreen TV
Bath / shower
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Family Resort
Languages Spoken
English, Vietnamese
1474Reviews67Q+A63Room tips
Traveler rating
  • 1,218
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  • 23
Time of year
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Popular mentions
Lynky wrote a review Jul 18
Ho Chi Minh City, Vietnam1 contribution
Recommended villas with private spaces garden, beach and small pool, living room. Less activities due to government request to close Vinwonder, Safari but for sure they will open again soon.. Tips for kids want water park, go and check Vinoasis!! Excellent services, helpful staff safety stay for traveller even having limited activities but respect to hotel management’s effort to maintain the pool, beach,restaurant, kid club.. hope to be back soon!! Cheers!!
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Date of stay: June 2021Trip type: Traveled on business
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Response from Vinpearl Phu Quoc Resort and Golf, General Manager at Vinpearl Resort & Golf Phu Quoc
Responded 1 week ago
Dear 520Phama, On behalf of Vinpearl Resort & Golf Phu Quoc team, thank you so much for taking the time to share your recent stay experience. We are grateful for your kind and generous words about our hotel and truly pleased to know you had a great stay with us. Once again, thank you for choosing us and we look forward to welcoming you and your family back soon Kind regards, Pham Tran Thanh An Front Office Manager
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billios wrote a review Jul 7
Ho Chi Minh City, Vietnam12 contributions6 helpful votes
Hotel and villas nice. Breakfast and meals decent Customer service horrific. A total no can do attitude from start to finish. No communication between reception, services and management. A flat no to any request or problem that could easily and quickly been solved. Requests only took seriously when complained to head office. Still hotel made process difficult and tried to alter agreement. Even to extent hotel manager laughed in face of guests on a number of occasions and tried to say we had incorrectly interpreted clearly stated emails from hotel and company. Would not recommend to anyone who want a stress free stay and to be treated with respect.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Vinpearl Phu Quoc Resort and Golf, General Manager at Vinpearl Resort & Golf Phu Quoc
Responded 3 weeks ago
Dear Billios, Thank you very much for leaving your feedback on this platform. We would like to assure you that your feedback is taken into consideration. Whilst we are unable to verify your reservation due to the hotel closure for renovation during June and reopen on the 1st July. We are currently looking into different possibilities to better understand the situation. Kindly let us know the details via email v.anptt6@vinpearl.com. Thank you once again for sharing your experience and we are looking forward to hosting you again in the future. With Kind Regards, An Pham (Mr.) Front office manager
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Dr. David D wrote a review Jul 4
3 contributions
Check-in: Hotel lobby is an oven. Told that room key to adjoining suites work on only one door. Problem worked out after some time. Wanted to take a shower the same night: no hot water. Maintenance crew came to the room. Water dark brown for 30 minutes and then cleared. Dinner the same evening: Only guests in the restaurant and couldn’t find the waiter after getting some of our order. Day 2: buffet breakfast. Couldn’t get food because of COVID. Had to order from the table and the waitresses brought what was ordered. A real mess. Refrigerator in room kept drinks just below room temperature. TV guide didn’t come close to reality as channels were not what was published. Didn’t bother to eat the lukewarm food again. Are in restaurants in the city. Advice: try another property.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
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Response from Vinpearl Phu Quoc Resort and Golf, General Manager at Vinpearl Resort & Golf Phu Quoc
Responded 3 weeks ago
Dear Dr.Davidd2016, Thank you for taking the time to tell us about your experience at the Vinpearl Resort & Golf Phu Quoc. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and please rest assured that we have taken the appropriate measures to address the described incident and to prevent any similar occurrence in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you and to provide you with the experience and service we are renown for when you next visit Phu Quoc City. It would be my pleasure to personally assist you for future reservations or inquiries. With Kind Regards, An Pham (Mr.) Front Office Manager
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Phương Kieu wrote a review Apr 2021
10 contributions
+1
I have 3 days 2 nights stay in Vinpearl Resort & Golf, nice hotel, nice view, warm staff, good service. minus point is that the meal was not abundant, because I used 6 meals here so I felt a bit bored, the food was a bit salty. However, I still voted 5 * for the hotel
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Date of stay: April 2021Trip type: Traveled as a couple
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Response from Vinpearl Phu Quoc Resort and Golf, General Manager at Vinpearl Resort & Golf Phu Quoc
Responded Apr 12, 2021
Xin chào Phuong Kieu, Your great compliments made our day! On behalf of Vinpearl Resort & Golf Phu Quoc, we would like to sincerely thank you for taking time to share us your experiences on Tripadvisor. It’s an honor to welcome you and we can’t be happier than we are now reading your comments. We take great pride to see that you enjoyed joyful moments with the environment, the professional service of our well trained staff. Once again, thank you for choosing us as prefer vacation destination and we hope to have the pleasure of welcoming you back soon Kind regards Nguyen Van Thai Front Office Manager
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Liên Nguyễn wrote a review Apr 2021
1 contribution
I had a great time at here, F&B is very good, but still have one thing I want to share is the mini refrigerator hasn't worked. I'll come back in some day and still stay at Vinpearl Thanks for reading!
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Date of stay: April 2021
Value
Cleanliness
Service
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Response from Vinpearl Phu Quoc Resort and Golf, General Manager at Vinpearl Resort & Golf Phu Quoc
Responded Apr 9, 2021
Dear Liên Nguyễn On behalf of Vinpearl Resort & Golf Phu Quoc team, thank you so much for taking the time to share your recent stay experience We are grateful for your kind and generous words about our hotel and truly pleased to know you had a great stay with us. Once again, thank you for choosing us and we look forward to welcoming you and your family back soon Kind regards, Nguyen Van Thai Front Office Manager
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PRICE RANGE
$97 - $152 (Based on Average Rates for a Standard Room)
LOCATION
VietnamKien Giang ProvincePhu Quoc Island
NUMBER OF ROOMS
554
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Frequently Asked Questions about Vinpearl Resort & Golf Phu Quoc
Which popular attractions are close to Vinpearl Resort & Golf Phu Quoc?
Nearby attractions include VinWonders Phu Quoc (0.3 miles), Vinpearl Safari (1.2 miles), and Vung Bau Beach (2.3 miles).
What are some of the property amenities at Vinpearl Resort & Golf Phu Quoc?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Vinpearl Resort & Golf Phu Quoc?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Vinpearl Resort & Golf Phu Quoc?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Vinpearl Resort & Golf Phu Quoc?
Yes, free parking is available to guests.
What are some restaurants close to Vinpearl Resort & Golf Phu Quoc?
Conveniently located restaurants include Almaz Phu Quoc, Bamboo Cottages & Restaurant, and Tree House Restaurant.
Are there opportunities to exercise at Vinpearl Resort & Golf Phu Quoc?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Vinpearl Resort & Golf Phu Quoc have an airport shuttle?
Yes, Vinpearl Resort & Golf Phu Quoc offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vinpearl Resort & Golf Phu Quoc?
Yes, dry cleaning and laundry service are offered to guests.
Does Vinpearl Resort & Golf Phu Quoc offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Vinpearl Resort & Golf Phu Quoc?
The staff speaks multiple languages, including English and Vietnamese.