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Hotel Royal Amsterdam

Traveler (122)
Room & Suite (70)
Dining (7)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The affordable Deluxe Hotel on Fields Avenue, Angeles City.Right in the middle of the entertainment area.
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Property amenities
Room service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
451Reviews
169Photos
12Q+A
100Room tips
Traveler rating
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Popular mentions
Easy to all the bars ...clean n change towls daily...2 free waters ...no hair dryer....great place to stayed....will come back....very safe location..u can leave your luggage if u going to another town for a few days
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Positives: friendly respectful staff, great location. Room was good size too Negatives: Bed is very hard and a bit uncomfortable to sleep on, soap wasn't refreshed everyday so I always had to ask for more, no free guest toothbrushes when most other hotels provide these, hot
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Booked through their own website… Not stayed here for a few years, so it was time to return to one of my favorite places to stay while in Angeles City.. Check in was like a trip down memory lane where so many staff remembered me, very nice to be remembered…. The hotel has not
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Check in was onerous, i had to provide agoda reference number even when they knew my name in advance and could validate my booking with my passport. Annoying. The rooms were creepy and looked like any hotel in pattaya, well (over?) stocked mini bar that we didn’t use and no
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Response from Hotel Royal A, General Manager at Hotel Royal Amsterdam
Responded Nov 22, 2018
Dear Mr 947anthony Thank you for taking the time to review our property and I wish to reply to your feedback. We are sorry you were annoyed when you checked in, however I would like to point out that when you book your stay through Agoda they send you a voucher which states on the voucher that you, the customer, needs to present this voucher at the time of check in. Agoda also requires we at the hotel follow the following procedures upon checking in a guest: Attention Hotel Staff You need to ensure the following at check-in - Guest holds booking confirmation with the correct reservation details - Guest has valid photo ID As you can see we were simply following the proper procedures when our staff checked you in. In addition, your assessment of our rooms appears to be quite opposite of the vast majority of other reviews on this web site. You compare us to “any hotel in Pattaya”, however there are over 5300 hotels in that city so I am not quite sure what that means. I can say that we did remodel and upgrade our rooms in 2015/2016 and generally get complements on our rooms. Of course you are entitled to your opinion, but it appears to be quite the opposite of the other reviews we have received over the last couple of years. In regards to the overstocked mini bar, I am sorry if you felt we put to many items in your mini bar. Of course if you had requested we remove some or all of them, we gladly would have. On the issue of the barking dogs, based on all other feedback we regularly get, this has not appeared to be a regular issue and again I apologize for this occurring at the time of your stay. However we really cannot control what goes on outside of the hotel and since we are located on Walking Street, there can occasionally be some excess noise. Again we appreciate you taking the time to review us on this site and wish you well in your future travels. GM, Hotel Royal Amsterdam
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Always glad to stay at Royal Ansterdam. A special mention of thanks to Ms Dina and Ms Arlene always helpful. Rooms are big, spacious and clean. Housekeeping done daily. Its quiet and nice. Near to food and beverage outlets. Thank you.
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Review collected in partnership with this hotel
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12345614
Hotel Royal Amsterdam guests staying in Superior, Superior Deluxe, Superior Deluxe Plus Rooms or the Panorama Suite are entitled to the use of the Gym, Internet Center, the Games Rooms and Swimming Pool at Queens Hotel.
-1 votes
Does the hotel have parking
I don't think so, Erik. The hotel is in fact in the middle of Walking Street and my taxi had to stop 100 yards away of the place.
0 votes
Not Free but a very reliable paid service
1 vote
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Does this hotel have elevator?
Unsure
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123
"Rooms are big, spacious and clean. Any room is good."
"Superior Room on Fields side"
"Most rooms are clean and comfortable"
"Nice American Breakfast in the restaurant!"
"Request a room on the back side, away from the main road."
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12345620
PRICE RANGE
$37 - $52 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal amsterdam hotel
LOCATION
PhilippinesLuzonCentral Luzon RegionPampanga ProvinceAngeles City
NUMBER OF ROOMS
39
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