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Grand Mutiara Hotel Berastagi

200 reviews
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Traveler (177)
Room & Suite (51)
Dining (15)
Overview
  • Excellent8%
  • Very good43%
  • Average34%
  • Poor10%
  • Terrible5%
Travelers talk about
“grand mutiara”(13 reviews)
“swimming pool”(11 reviews)
“big hotel”(6 reviews)
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (200)Write a Review
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All reviewsgrand mutiaraswimming poolbig hotelsized bedwi fi is only availableroom conditionwater slidehigh floorsunny roomhuge roomno air conbeautiful hotelporridgefamily tripcool airbeautiful landscaperestaurant staff
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1 - 5 of 117 reviews
Reviewed 2 weeks ago via mobile

I had visited this hotel on 28-20 Dec 2017. Overall nice environment for our family especially for photograph. Despite the room condition still could be improved, we all satisfy to spent a night in this place.

Thank William T
Reviewed 4 weeks ago

We were booked into this hotel by dodgy tour agent "Toba Transfer", who claimed it had the same standard to the hotel initially promised when we booked the tour. The hotel enviroment is very nice : a large, lovely and well maintained park where kids...More

Thank Mardeli
Reviewed November 6, 2017

The hotel has it's pros and cons. The pros is that they have a decent breakfast, rooms were nice and comfortable and all the facilities are accessible. For the cons, there are two things I would like to highlight. 1) No Wi-Fi at room, Have...More

Thank Elton H
Reviewed October 2, 2017 via mobile

A big grand hotel, which doesn't quite live up to appearances. It has high ceilings and big rooms, which echo and therefore make the hotel noisy. We heard other guests arriving later at night and they were not quiet. I had to put my headphones...More

Thank Agentstarfish
Reviewed September 10, 2017 via mobile

Reminded me a bit of the 'Grand hotel Budapest' film....very ornate and impressive entrance, bags of promise, failed to deliver, distinctly ordinary. Big clean rooms but hot water only available between 6/9am and 6/9pm, so when we returned at lunchtime hot and sweaty from climbing...More

Thank Beth B
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About
Amenities
Top amenities
Pool
Free Internet
Restaurant
Bar/Lounge
Breakfast included
Room Service
Free Parking
Hotel Amenities
Breakfast included
Meeting Rooms
Laundry Service
Room Service
Free Parking
Dry Cleaning
Concierge
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (177)
Room & Suite (51)
Dining (15)
Pool & Beach (12)
Hotel & Grounds (84)
Bathroom (15)
Questions & Answers
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Room Tips
"Choose room with pool view"
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"Lower ground great for family"
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"If you are traveling with driver, please make clarify whether your booking entitle you for his lodging."
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"take room with swimming pool view, its good"
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