We stopped in here for a morning coffee and swim in the pool, as wee were staying down the road and wanted to check the place out. The pool on the ground level, overlooking the ocean is not maintained at all, the floor boards around the pool are old, some are sticking up and loose. The spa jets don't work, and the lights around the pool are falling appart and some don't even have any covers. The staff took a long time to bring our coffees and water, maybe 20-30mins, but we were in the pool cooling down, so no big deal. The pool and area downstairs obviously has not been maintained during the covid pandemic, so careful when booking as the photos aren't the latest! We only stopped here for a swim, unsure of the rooms and other facilities, but i dont think this lives up to the Anantara standard! We won't be back ! More maintenance needs to be put into the place.…
The hotel is not at all at Anantara standard. I will not choose again this hotel. The only positive aspect is the hotel location. Facilities are very old and not mantained. No value for the money spent.
I am staying here right now. The location is right on the beach, the rooms are spacious and clean, house-keeping is great. However, honesty in advertisement is important. The infinity pool is closed, but no where on the booking website or in the booking confirmation email is this mentioned. The infinity pool is marketed as a main attraction, and this should be stated up front. The good - location is excellent. Staff are helpful. Rooms are spacious. The not so good - very small lobby area. My discovery status was not acknowledged at check in.
Well I choose the best type of room which have a pool outside and the most expensive one (they said). But unfortunately the pool was dirty and some of pool floor was off. So we didnt use the pool. Hallways were dirty. Lift was very rusty. Food was so so. Breakfast not much to choose from. Dinner buffet also not worth the price. Main pool was repaired. Overall hotel need to be to be cleaned and lots of stuff need to be fix.
The suite was very spacious with a jacuzzi in the terrase. The location also very prime, right in front of the beach. I love the beautifull ocean view. The staffs are nice and very helpful. They still do some maintenance but still acceptable.
clean beach in front of the hotel. thats it. The hotel itself already outdated. moldy ceiling, peel of paint on the lift. certainly need refurbish. room is still pretty, but they didnt clean properly. I have to mop the floor during my stay. lizard poop here and there in room balcony area.
As GHA Platinum, I was upgraded to the suite on the highest floor overseeing the beach, given late check out and a box of their yummy Pie Susu. The initial hiccup of usage of Discovery Dollars were resolved prior to my check in thanks to the responsive reservation team. The suite assigned was HUGEEEEE. There was a Jacuzzi on the terrase overseeing the beach and beautiful sunset. There was also a bid sofa where we can work from while wondering if we should continue working on just shut down the laptop. The room was with King Size bedroom, there was long desk where we can work from, big corner sofa that can easily fit an adult to sleep on and a lazy cozy bamboo chair with feet stool. bathroom was again very spacious with 2 sinks, big shower area (rainwater shower head), then bathtub big enough to fit 2 , and toilet (with its own door. The was a glass panel between the bathroom and the room so we can see the ocean while soaking in the bath. Staff were fab!! particularly the manager on duty and the F&B Manager. The hotel has been there for over 10 years and given how close it is to the beach, some serious maintenance/renovation is required for the common area. There was some structural issue on the on the roof that cause leakage from one of the pools of the roof bar area. Water constantly dripping onto the wooden panels of the pool area. Some parts of the hotels were not looked after well and some part has weird smell. Location wise, it is super as it has direct access to the beach. You can do long walk if you start early enough in the morning or walk in the afternoon and be rewarded with beautiful sunset. Bfast menu is ala carte buffet with lots of options. They dishes was fab! If one is not there for bfast, lunch between 12-4 pm was of buy 1 get 1 free which provides super value!…
Nice staff, a big room with jacuzzi. Ocean view. Good for Honeymooners. So recommend for you who wanna stay in seminyak area. Breakfast all good. Gym not big but still okay, swimming pool not big but ok
outdoor bathtub was smelly n dirty when u press the button. room light was not fixed n not bright enough, coffee machine only to show item, we tried to used n they said its spoiled n change to new one which also dirty. we stayed for 4 nights n we can bear with it because our main concern is just by the beach
I paid 7mil rupiahs for 3 nights. The pool was horrible; ceramics on the bottom pool were off. The breakfast was beyond satisfying.. my husband ordered for porridge, but it came with just a little pieces of chicken and nothing else until he ordered more pieces of chicken meat and all of the condiments that were supposed to be on a porridge.. On the last day, we didn't even be bothered for having breakfast. I'm so disappointed for a hotel like anantara to be like this. I'm not going back to this hotel again.