Excellent service and accommodations. I love everything about our stay at the Uma Sapna. They even had a 24/7 concierge via whatsapp for any of our needs. Highly recommend for anyone wishing to stay at Seminyak. The Kilo restaurant was also very delicious as they were a part of the villa.
This is my second visit to Uma Sapna. I can't imagine why I would ever stay elsewhere when I visit Bali, or at least Seminyak. The service provided by all the staff is exceptional, nothing is too much to ask. I stayed in the Executive Pool Villa which was a wonderful sanctuary - a private pool at the perfect temperature with somewhere sunny or shaded to relax outdoors at all times of the day. A huge bathtub, a rain shower, coupled basins. The bed is gigantic with a big TV connected to Netflix. And the attached restaurant Kilo can provide deliver fusion cuisine to your room if you unsurprisingly can't bring yourself to leave. Housekeeping is offered twice a day, but you are never made to feel like you are in the way as they closely observe your do not disturb sign. If you want to stay in your room most of the time, the team will still manage to tidy up even if you only slip out for lunch, without bothering you. The whole staff are so attentive it can be easy to forget you are not the only people staying in the villas. We once came back slightly early and found the housekeepers were still in the room, we decided to let them work in peace and sat on the sunbed by the resort pool instead. When the housekeepers were finished, they even found us to let us know they were done! Location-wise, I didn't need to use any transport to take in the main streets of Seminyak or visit the beach, but the option was always readily available as there are dozens of taxis and scooters plying for your trade on the street out the front of the restaurant. If you wanted a taxi, the concierge would also arrange this although it's usually faster to walk anywhere due to the thick traffic. It's really quite hard to render any criticism of Uma Sapna, but if I had to think of something I would say the gymnasium is only adequately equipped and on the smaller side in terms of space. The area and equipment provided is superbly maintained and clean, but it would feel very crowded if three or more people tried to exercise at once, and if you are meticulous in your weight-training routine at home, you might struggle to maintain that while you're on holidays as there is only a bench and 7 pairs of dumbells/3 kettlebells to use.…
Our stay at Uma Sapna was excellent. They were able to accomodate our requests and make our stay very enjoyable. The location is walking distance to the shops and bars, a short distance from Seminyak Square.
We stayed in one of the royal villas which we found very spacious with a pool that has enough sun to be warm. The villas are kept very clean by a team of 5 to 6 staff who arrive and perform their roles quickly and mostly without intruding on your space. The breakfast at Kilo is very good. This was our 3rd time back at these villas and we will return later in the year as they are in a great location within walking distance of all the popular bars and restaurants.
I personally don't know where to begin. There's just too many things that Uma Sapna does right as well as the fact that it's location is awesome. Even the included breakfast is from Kilo restaurant which is exceptional as well. Just an overall dream sequence of a holiday we've had here!
Every people are gentle and place was so nice. Close to uma sapna, there is a kilo restaurant and it was also perfect. I recommend this villas! I will recommend the villas to couple, family and friends!
the villa was nice and clean, and the staff were all super friendly. we also got a balinese massage at the spa and it was great! highly recommend. not to mention if you opt for breakfast, it’s served by kilo kitchen which has great options and ambiance next door.
I came to Bali for my second wedding anniversary trip with my husband. I spent my last night here in Bali. It is a resort with an art museum and a sophisticated restaurant. All the staff at the resort were very kind. I was going to return home by early morning flight, but the luggage storage service and airport transportation service were also very good. The massage shop in the resort also received the best service. There are many good resorts in Bali, but I felt that this is the only resort that serves customers sincerely.
Absolutely stunning villa and the service staff we amazing! The food is one of the best food i have ever eaten, the restaurant there is incredible. If i could give it more then 5 stars, i would. Its super private and very quiet. Its very close walking distance of 5 mins to the main Seminyak strip with the bars, massage places and shops. I would 100% recommend!!
The magic of Bali, it’s culture, it’s uniqueness, the excitement & experiences are all within reach at Uma Sapna. From the moment you arrive, check-in & settle into your villa you will realise that you are immersed in something quite special. You’ll feel a sense of hideaway, peace & quiet with the best of “eat street” & shopping only minutes away. But be in no doubt, your villa will become a sanctuary for the soul, a tranquil haven to refresh & take in not only the area but Uma Sapna itself. The room service, the attention to detail, the quality of the villas & the warmth of the staff are exceptional. Your stay will be rewarded by that feeling of warmth whenever you are greeted, whenever you meet a member of staff you will be taken by their genuine kindness, caring nature & friendship. Such things can be rare in your life, but not here, & it will bring you back. In truth Uma Sapna goes out of it’s way to please. From your private pool & surrounds, the ample & comfortable living space, the mini bar, the spacious shower & bathroom, complimentary Netflix, the king size bed, Kilo restaurant at your door, you won’t be disappointed. You could spend your time looking for value or trying to compare the best of accommodation around but why bother, Uma Sapna has it all. A 5 star package that others would envy. This is luxury at a great price, so seriously, look no further.…