delMango Villa Estate
Jl. Raya Seminyak Gang Taman Sari, Seminyak 80361 Indonesia
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About
#189 of 462 Specialty lodging in Seminyak
Location
4.7
Cleanliness
4.5
Service
4.3
Value
3.9
At the epicenter of lifestyle, deLMango exudes tranquility in spite of. This eco inspired estate is contemporary and sustainable with top-of-the-line amenities. Each of the 12 private villas exclusively surrounded by lush vegetation is yours to call home - from your every detailed specification, to your very discriminating taste.To capture the essence of Bali, each villa is furnished with design elements of recycled timber and natural stone; while reception and spa are laced with sturdy bamboo and showered with natural light.With wide array of in-villa services, deLMango appeals from the adventurous family to the individualistic business traveler in search of that lasting experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Business Center with Internet Access
Spa
Concierge
Wifi
Restaurant
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Room service
Kitchenette
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Location
100Great for walkers
Grade: 100 out of 100
89Restaurantswithin 0.3 miles
28Attractionswithin 0.3 miles
Contact
Jl. Raya Seminyak Gang Taman Sari, Seminyak 80361 Indonesia
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Rental CarsSee rental cars from $27/day
28Reviews0Q+A2Room tips
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At Denpasar we were met and taken to delMango, On arrival at delMango we were warmly greeted by Angel with a refreshing drink and cool towel. The Villa was incredible, very private, clean, spacious and luxurious. Our own pool and outside kitchen. Our package included breakfast every day and we opted to eat in the restaurant, as it was a lovely place to relax and eat and also chat to the staff. There was the option of a western style breakfast and a more traditional balinese style, give both a try should the opportunity arise. The resort driver took us on an island tour, Newman was great. Explained the local customs, and pointed out things and made a the day very enjoyable. The staff at delMango were great, all very friendly and attentive. We had issues with the wifi, Angel supplied us with a mobile 3G modem which we were extremely grateful. The day we flew home we were given a very late checkout which really made the end of our trip so much more relaxing. I can't recommend delMango enough they made us very welcome, took care of us and given the chance, we would return.…
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Date of stay: February 2015Trip type: Traveled with friends
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lovely hotel, enjoyed our stay until night 3 when I discovered $350 missing from my wallet which was securely locked away in the supposed "safe" safes. If you are staying here the staff are lovely - apart from the dodgy staff member who clearly had access to my safe and managed to steal money while I was out. There were many communication barriers and unfortunately the only manager who was awesome may I add worked odd hours. When I needed help at night she was nowhere to be seen and the other staff couldnt help us at all. The villas were nice but give them a year and they will definitely wear very thin - I could already seem them wearing out and we went when they were only a year old. All in all - what couldve been our first amazing trip of Bali turned very sour and almost ruined by entire experience in Bali. Pre- warning keep all money on you at all times. The owner was great, making us feel more at ease towards the end of our trip, offering a one da extension, clearing our bill free of charge, etc. It still doesn't change the fact that for 5 days I felt unsafe in my own room. I was also kindly offered ONE night free stay voucher - not that I'll ever be back there.…
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Date of stay: January 2015Trip type: Traveled as a couple
Value
Service
Sleep Quality
Room Tip: A room where the sun actually hovers over the pool - ours was always covered by shade from the trees
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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"For people travelling to del Mango or contemplating booking a visit to this establishment then please take note. We just returned from Del Mango after 8 nights of what was our own comical version of Fawlty Towers. if you want to have a laugh then please read on. Please note - that the management of Del Mango has just changed = 2 weeks. Day one - breakfast served in our Villa. was Ok. The spa button was broken and was hanging from a tree? yes, seriously. Tried to have a hot shower - No Hot water. Rang reception. phone rang out. now you need to understand the layout. the only phone in the room hangs from a wall near the front door. so if you want to use the phone, you need to go outside and stand near the outside toilet. if the phone rings and you are in your room then you need to run 10 metres outside near the toilet to answer it. No minibar, only 4 alcoholic beverages available to order via room service if you can get them to answer the phone. the Villas have no maps, magazines or any information about Bali. $350 per night??? we go to reception to get a taxi to go to dinner, they tell us to walk down the dark alley - no lighting and get our own taxi on the main street? $350 per night?? Mosquito's everywhere. No repellant supplied. Day 2 - we wanted to lounge around in the room and watch a movie on the TV. that was a problem because most of the channels on are blocked - $350 per night and you have very limited TV access. there is no DVD player in the room nor is there a stereo if you wanted to listen to music. Note, there are no sun lounges to lie on in the villa only uncomfortable recycled timber that you can get comfortable on. Still no hot water. we had to ring reception 4 times to chase up our breakfast. my Bacon and eggs were cold. the free inhouse massage arrived over an hour late. waited around Villa, staff couldnt tell us what was going on if we were even going to have a massage. Massage was average at best. Could get a better massage for 80,000 rp = $8aud around the corner. be careful walking down the alleys, couple of the locals arent tourist friendly. very intimidating and scary. Not a comfortable experience. Day 3 - Breakfast arrived 30 minutes late. we had an appointment booked with a tailor so this disrupted our day already. No hot water still. we keep getting told it will be fixed. out side toilet doesnt have any handtowels or handwash?Mosquitos are rampant today as well. they decide to light an Mosquito coil. i decided to go for a swim in our pool, it has Pool chlorine granules floating everywhere. cant swim in it for too long because my eyes and skin became irritated. our package included daily afternoon tea. we still havent received. actually we never got afternoon tea the whole stay. The Food seemed to be getting worse each day. Day 4 - breakfast arrived 30 minutes late again?? when it finally arrived it wasnt what we ordered. we keep ringing reception because they forget to top up our toilet paper each day. getting sick of luke warm showers. Forget tea and coffee. the villa has a useless coffee machine, not tea bags and no milk to be found in the fridge ever. we are starting to get very irritated because for $350 per night you would expect these little things to just happen. staff are all lovely and tried hard, but could not speak english and really had no idea what they were doing. Had to phone to ask for fresh towels and more toilet paper? simple things just dont get done. Day 5 - we had a second massage booked in for 2.00pm. we have to ring reception to chase our breakfast again. i am now laughing because i think someone is playing a joke on me. we go out for the day and come back for the massage. we ring reception to find out where the masseuse is. a staff member comes to our room and say maybe we can do it tomorrow? I was fuming. we have the in house dinner booked in the restaurant. Oh My God. this was just a disgrace. we went to the restaurant area and we had to look around to find a staff member. after 20 minutes or so we seat ourselves and someone attends to us. Note- this very person confirmed our dinner reservation for 6.30pm. he brings us a jug of water and two glasses then walks away. about 15 minutes later he tells us the food is on its way. we ask for a drinks menu - he says "we dont have one". we have Bintang in a can or Local style wine? i asked if i could go back to my villa and bring a bottle of wine and some beer and he laughed and said sure- go get it? the soup came out and lets just say most people wouldnt..... the mains came out. Wow - it can get worse.. couldnt believe what we were seeing. Day 6 - no hot water. i had enough. i got angry with the staff and asked to change rooms. after 2 hours of no communication they open another Villa door and say we can have this one. we had to move all of our own bags and belongings the staff did not even help one bit. i just dont think they that they knew nothing about Hospitality. we move into the room. No sun lounges as well and know no Wifi. so for the next two days i keep asking the staff i we can get the Wifi fixed. they finally install a Wifi extender that was so slow it was useless. this rooms phones was barely hanging on the wall. it was just hanging by its wires. the Villas do not have Irons or Ironing boards $350 per night? after these six days my wife and i just came to the conclusion that we just suck it up. i rang around for accomadation elsewhere, but Bali is very busy this time of year. plus we were settled - sort of and we had tailors and tours booked. i communicated with the new GM of Del Mango via a third party to ask for compensation. we seeked two nights free of charge due to the poor service standard that we received. he offered us a reduced rate of $180 us per night. so people, seriously if you are booked in to stay at Del Mango, get your deposit back and go elsewhere otherwise you will regret it. and for those of you considering staying at Del Mango - Dont. unless you can get it for $0 per night! Not worth a cent..…
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Date of stay: May 2015Trip type: Traveled as a couple
Value
Cleanliness
Service
Room Tip: Try and avoid.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Staying at delMango was hands down the best part of our stay in Bali (as we stayed in Kuta beforehand). Thomas Webber was so fantastic in helping us with our initial reservations which, due to work conflicts, we had to change but it all worked out brilliantly. The villas are perfect and so serene, the pool was so lovely to have to dip into whenever you got a bit warm sitting outside and the indoor area was perfectly chilled with the best air con that kept it ideally cool. The assigned decor made the villas a perfect haven and made it hard to leave to venture out in Seminyak. The location of delMango was ideal with everything a short stroll away but if you needed a scooter, Angel and the fantastic people at reception were happily help. The breakfasts were so scrumptious and the dinners we were lucky enough to enjoy there were absolutely divine. Nyoman was a fantastic knowledgeable driver and a great person to do a day tour with, he is an asset to delMango. Thank you for a most divine stay with you at delMango.…
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Date of stay: March 2015Trip type: Traveled as a couple
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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tinhead69 wrote a review Feb 2015
Bandar Seri Begawan, Brunei Darussalam100 contributions30 helpful votes
+1
Celebrated New Year 2015 in Bali and decided to stay with DelMango mainly due to the location. It is tucked away from the main street of Seminyak and it offers some peace and quiet from the bustling of the street. Great location as it is also a 5-8 minutes’ walk to Bintang supermarket. Easily accessible to all the many restaurants and cafes, including Warung Ocha, from the hotel. Check-in and check-out is done very efficiently. And the staffs are welcoming and helpful enough. Breakfast offers good enough varieties and it was brought in to the villas, which was great. Was given a two-bedroom villa and it is spacious. Great for hosting friends over and those travelling with kids. The pool is nice (check out their website) and where I was being put up, somehow didn't get the full sun and the pool water can be a bit chilly. The main room of that 2-bedroom villa is big which includes a walk-in wardrobe and huge stone bath tub! Beautifully designed space and the room itself is basic with the view of the pool and shared living room. The only main drawback would be the many mosquitoes! There are no mosquito nets in the bedroom and it took me a lot of work to get rid of them before retiring at night. This place can also do a bit more landscaping too, with more plants and trees, in the villa. I will give this resort another try again in the near future but a different room, perhaps I was just unlucky with the room I was put up in where there were mosquito infestations.…
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Date of stay: December 2014Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from deLMango Bali V, Front Office Manager at delMango Villa Estate
Responded Feb 16, 2015
Dear Tinhead69, Thank you for taking the time and reviewing us on tripadvisor. Great to hear that you enjoyed the spaciousness of the villa as well as the design. We will certainly continue to work on the landscaping as well as the mosquito epidemic, although this is much better already, seeing that the rainy season has almost come to an end. We hope to welcome you back in the near future. Best wishes, Your deLMango Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at delmango for 5 nights over the new year. The pics on the website are 100% accurate, so I don't need to describe the villas. Location is great, probably closer to Legian than the hub of seminyak... Its a long walk to eat street seminyak, but a very short cab ride. There are plenty of good restaurants nearby if you look around. The breakfast that's included is really well done, fresh and tasty... Ate off the a la carte room service menu one night, whilst we didn't mind it, there's so much good food nearby its worth going out... Staff are very friendly, accommodating and professional. I will stay again....
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Date of stay: December 2014Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ThomasWTheedge, Manager at delMango Villa Estate
Responded Feb 2, 2015
Dear dwt991, Thank you for taking the time to write a review about your stay at deLMango and I'm glad that you had an enjoyable experience. I'm especially happy to hear that the staff took good care of you, I will certainly share your comments with the team. We look forward to having you back some time in the future. Best wishes, Your deLMango Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The DelMango property is great . The pool villas are private, the beds are fantastic, and the breakfasts are a delight. We had a few little issues, like pool lights not working, the television not working and reception made promises to fix them but it never happened. Even ordering a cocktail took an eternity to arrive and were very poor. This shouldnt distract from the overall performance of staff who were friendly and willing to do every thing possible to please. One poor reception manager didn't spoil what was a wonderful experience in a great property. Stay here and live it up.
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Date of stay: January 2015Trip type: Traveled as a couple
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ThomasWTheedge, Manager at delMango Villa Estate
Responded Feb 2, 2015
Dear Raffster58, Thank you for taking the time to review our property. I'm glad to hear that you enjoyed the layout of the villa as well as the beds and the breakfast. I am surprised and disappointed to hear that issues were not followed up and will certainly find out what went wrong, my sincere apologies for the lack of attention. We will focus on specific training and also drive the importance of communicating effectively with guests. Enjoy the rest of your vacation and safe travels. Best wishes. Your deLMango Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we stayed at DelMango after Christmas to the new year. the design of the villas live up to what is promised. they are part of design hotels what is well deserved. you will get a spacious villa with bedroom, bathroom area, kitchen area and outdoor splash pool & jacuzzi. the materials are high class and you will find all you need. we can't really recommend the restaurant though. the cooking wasn't the best. not much signature taste e.g. bread is sugared, if you order fresh fruit it comes with a vanilla dressing on top. a bit of a problem was the staff availability. the have two staff members who really understand and can help. if they are missing, it gets difficult. one day we booked a driver for a certain time and had to wait a long time. as he didn't turn up after 2 hours waiting time, we decided to do something else. our trip was consequently moved to the next day. next day the driver took us to the place we wanted but the pick up didn't work and we had to figure out ourselves how to get back - not what you want on vacation with limited time. the hotel also has a frog problem (at least in the rainy season). the frogs make a lot of noise in the night and it echoes in the villas making you feel as if you were in the middle of a techno party. this sounds weird but it's true. at the end we decided to leave early due to the shocking beaches of Seminjak (full, full of rubbish, you will be swimming and lying in plastic waste - I don't know what is going on with the world) and the sleepless nights caused by the dear frogs. even though there were some problems no refund was made. …
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Date of stay: January 2015Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from deLMango Bali V, Manager at delMango Villa Estate
Responded Jan 20, 2015
Dear Katherinelee, Thank you for taking the time to write about your experience. First of all I would like to apologise for the number of issues that you had ranging from the quality of the food, to the frog issue and the time wasted waiting for the driver. With regards to the dining experience and the shortage of staff, the Christmas holidays coincided with local holidays and thus we had a shortage of key personell. Because of the busy time of year, we were not able to replace these positions. This is an issue that will be closely monitored in the future to avoid this from happening again. With regards to the frogs, this must have been a one off occurrence, as we have never had this issue before. I am sorry that you were not moved to another villa. Should you plan a trip to Bali sometime in the near future, please reach out to me as I want to take the opportunity to invite you back to stay with us. Best regards, Thomas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at delMango Villa for 5 nights in the one bedroom villa. I couldn't have been happier with everything! We were right in the heart of Seminyak close to all conveniences while being removed off the street in a quiet tranquil setting. I have stayed in a lot of amazing hotels around the world, but this has to be one of my favourite. The actual villa is so amazingly modern & beautiful, clean and quiet. The staff were just lovely and couldn't have been more helpful and the food was so clean and fresh! I will definitely be going back and I have already recommended it to friends because it is the best place to stay in Seminyak!
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Date of stay: October 2014Trip type: Traveled as a couple
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ThomasWTheedge, FOM at delMango Villa Estate
Responded Nov 9, 2014
Dear Alex C, It was a pleasure to have you here as our guest and thank you for taking the time to post your review. I am glad to hear that across the board you were happy with your stay and that you are looking forward to coming back. We look forward to exceeding your expectations! Best regards, Thomas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
It blew us away the moment we arrived. We stayed in their 1-bedroom plunge pool villa with jacuzzi. Their hospitality and service is outstanding. Everytime we requested for something be it something as random as salt & pepper, extra towel, or making reservations for us at restaurants, they delivered within 15 mins no more! The architecture of the villa is beautiful and modern yet cozy and intimate. Love the spacious open air living and kitchen including the spectacular bathroom! There is a wooden deck area for you to do your yoga and work out. Breakfast was delicious. We had the continental one day and the Balinese the next. Both were so tasty, juice was fresh and amazing with fruits and coffee. Location was PERFECT! Just off one of the main Seminyak streets of a whole row of boutique and restaurants! 10 min brisk walk to the beach. It was truly a spectacular 5 star experience. We highly recommend this place! :)…
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Date of stay: October 2014Trip type: Traveled as a couple
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from deLMango Bali V, Front Office Manager at delMango Villa Estate
Responded Oct 29, 2014
Dear Jacqueline, Thank you for your visit and your great review. I am glad to hear that all your requests were handled on time and that the team took good care of you all around. We pride ourselves for the facilities that we have to offer in a location as convenient as ours and would be thrilled to have you back sometime in the near future. Best regards, Your deLMango team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LOCATION
IndonesiaBaliKuta DistrictSeminyak
NUMBER OF ROOMS
12
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Frequently Asked Questions about delMango Villa Estate
Which popular attractions are close to delMango Villa Estate?
Nearby attractions include Olgabali Tailor (0.3 miles), NIKKI COLLECTIONS Tailor & Leather (0.2 miles), and Bali Joe Bar (0.2 miles).
What are some of the property amenities at delMango Villa Estate?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at delMango Villa Estate?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at delMango Villa Estate?
Yes, free parking is available to guests.
What are some restaurants close to delMango Villa Estate?
Conveniently located restaurants include BKeto Bali, Los Jefes Tequila Bar and Kitchen, and Makao Bali.
Are there opportunities to exercise at delMango Villa Estate?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to delMango Villa Estate?
Many travelers enjoy visiting Pura Dalem Sakenan Serangan (3.2 miles).