We stayed here for 5 nights. While I would recommend this hotel, there were a lot of flaws compared to the other places we stayed at in Bali. On the positive, the location of the hotel was great and the views from the infinity pool over the beach were stunning. Unfortunately we found several things not to our satisfaction. Firstly the room was not properly configured when we arrived. There were four of us (2 adults, 2 kids) and they had set up as a single king bed even though we had asked for 2 queens (and booked months ago). They did not have the two queens available but offered to put an extra bed in our room, at a charge! Needless to say I was not happy about that and they finally agreed not to charge. All this was a faff and should not have happened. Imagine if we had just arrived after a long flight (luckily we had not). The room was a bit on the small side and I just felt that the staff were not well trained overall. We wanted to sit down near the pool/bar area for some lunch after a long journey getting there, but there were no tables (there are very few tables!) and we were finally seated in a closed restaurant. We were then served food without cutlery or napkins. The staff seamed reluctant to use initiative or stray from the stated menus. The pool area was busy with outsiders (who can pay to use the pool area) so there was often no seating/beds for hotel guests. The housekeeping staff seemed unaware that there was 4 of us in the room and kept only leaving two towels (did they not see the fold out bed!!??). They seemed very tight on topping up any toiletries. My wife had to keep calling them to bring some cotton wool - each time they would only bring one packet. Surely they should be topping up the toiletries each day? There was fruit in the room - hooray. But we cut an apple open and the waste from that apple, including uneaten pieces was left on the counter day after day - did they think we were still going to eat a 3-day open apple? While we enjoyed our stay this was not a five star experience. And we paid top dollar.…
My husband and I stayed at the resort for 3 nights. We found the customer service fantastic and the room and surroundings relaxing and well-kempt. The ocean view from our room was great as well! If only the rates were slightly more affordable.
We stayed her in July with 2 adult boys 22/20. We had a fantastic experience and our first time in Bali. We had 2 rooms (Beach Rooms) and we had a glimpse of the ocean. However we could definitely hear the waves rolling in as that brings us so much joy. The rooms were nice and comfortable. The resort very well looked after. All staff were so friendly and do speak English. Breakfast was great and in a beautiful open setting that can be closed if there is bad weather. Great location and especially being right on the beach was fantastic. We were always welcomed with smiles. (We could possibly be remembered by most of the staff as the Shisha family LOL as Shisha was available at the resort) We would recommend this hotel for families/couples/solo travellers. Loved it
I have just returned from a week at the Seminyak Beach Resort. I travelled with my husband having booked originally 2 years ago in 2020. We stayed in the Ocean Beach Villa with a private pool. The room was beautiful and it was such a treat to hae our own pool. The private pool got the sun in the afternoon so we spent most mornings out by the main pool which was also very nice. Service was pretty good as was the food from the lunch menu. There didn't appear to be a dinner restaurant as such so we went out every evening into the town to eat. THere is also no real hotel bar apart from the beach front bar which never really had much atmosphere. Overall we had a nice trip and would definitely recommend.
Waww ' super happy for staying here with family , we love to stay here , friendly staff and beautifull space * kids love to swimming and playing around. Best recomendation for family holiday in BALI, WILL BE BACK SURE
Loved our week holiday at The Seminyak Beach Resort & Spa. Rooms are clean and very beautiful. The pools are huge and fantastic view of the ocean. Location is perfect! Staff are lovely and so helpful. We loved our stay!
We booked this hotel through Luxury Escapes who we have been using for years and are great to deal with.This Hotel is very big and has nice surroundings ect.Breakfast was very ordinary in comparison to some hotels we have stayed in,in the same area.One thing I will advise any future people booking at this hotel that if are not in the main grounds as far as the rooms go and you are across the road in the standard rooms,you will feel very segregated,nice rooms but something to consider. We here on the top floor of this building and the lift was broken down the whole time we were there with no explanation at all from management.Not a great experience at all unfortunately.
Advice for Tourists going to Bali! Do not book The Seminyak resort and spa. Their food was terrible, room service closes at ten o’clock, they charged us for an extra bed even though they were aware who is coming to stay in the room, their staff couldn’t speak English and They try to pass themselves as a 5 star hotel but they are far from it!!
From beginning to the end the experience at seminyak beach resort and spa was amazing. too top it off Agus Suriadi could not have done a better job with the service around the pool.. highly recommend the ocean view rooms.
From start to finish our experience at this hotel and resort was incredible, we had the pleasure of meeting the kindest and most helpful team of staff. We also got engaged on our first evening at the hotel, with a huge thanks to Dewa (Food & Beverage Manager) who helped me to organise a romantic dinner with 6 courses and bubbles in their beautiful chapel in front of the ocean on the resort and the incredible rose petal decorations and candles and a photographer - it was so special! We would also like to say a huge thanks to Khrisna one of the waiters for taking such good care of us and providing us with knowledge of Bali. Made at the Infinity Beach Club was also very friendly and took great care of us every time we visited (which was often). Thank you to Octa who greeted us and looked after us every breakfast time and Ekanadi at the spa in the hotel, she was very friendly and made our experience there very relaxing. Overall the staff were phenomenal, we have never visited an establishment like it, the staff are what made the hotel even more amazing they couldn't do enough for us and we were made to feel so at home and we will be returning in the future! Thank you all!…