Excellent in every regard. Sure it's an older style hotel, but that's part of the charm. Amazing friendly staff. Huge rooms, amazing location. Walk to everything in Seminyak, or a short scooter ride. Can't fault it!
Stayed here for 10 nights in January, booked a double room last year, on check in, we were told no double room only a twin, we said no, we wanted a double, so 1 night in the twin room then given a double room next to reception which was OK. A few days later, water started running through ceiling above toilet, so we complained and ended up in what must be one of the best rooms, upstairs above restaurant. I understand covid has been a contributer to no money, but really this hotel needs tidying up. The pool is lovely, the barman too. Had a lovely massage which I'd highly recommended. The restaurant staff and reception staff very helpful. The pool area toilet needs attention, tap broken, wall needs re plastering, bin needs replacing as broken for paper towels
Where to start, the property is in desperate need of refurbishment. Although the room was clean, the room fridge was old, dirty and froze everything we put in it. The water pressure was poor for the shower. There are broken tiles everywhere inside and out, all the garden ornaments are crumbling/ dropping to pieces. The various fish ponds around the hotel are dirty (poor fish). The night receptionist was rude and inappropriate to my wife. I have read on here that this is not the first time that has happened. The rest of the staff have been very helpful and pleasant. They have been reduced from 150 staff to 70 so they are doing the best they can. The photos shown are probably from when it first opened and it looks nothing like that now. There are better places to stay, we will not be returning. On a separate note, the beach is quite dirty and polluted in this area. The authorities need to address this.…
A guy name Budi at the concierge sexual assault me in bahasa indonesia. He wasn't aware that i am able to speak bahasa. He commented out loud to his colleagues about my boobs and look me in the eye. He is definitely aware 10 mins later i approach him for his name after speaking to him in bahasa indonesia. He ask me why. Which i guess he was stunned to know I'm able to speak bahasa. There wasn't any apology and i have not receive any email yet from Puri Saron Seminyak. That behaviour shouldn't be on a front desk greeting guest. I was feeling really destroyed leaving Bali with that remark. I hope this catch their eyes and reply my email.
We have just come back from Puri Saron in Seminyak.I must admit that we were underwhelmed when we first arrived with the room.The bathroom stunk and smelled like the septic was coming back up through the drains but it improved.The room was quite tired but the bed was comfortable and clean.The pillows smelled a bit of previous guests but the sheets were clean.We did have to ask for extra pillows as we only had one each but they were delivered immediately.The bathroom was very dated and the soap provided didnt clean you at all or lather up.Shampoos and other items were OK.The shower curtain was discoloured and had mould along the bottom of it.The water was hot and a good strength.The grounds are beautiful and situated right across the road from the beach and restaurants but the beach restaurants left a lot to be desired.Overpriced and poor food,Breakfasts in the hotel were good and the staff were fabulous.Pool was lovely and clean and plenty of day beds to be had.Swim up bar.We used the spa which is not something we usually do and had massages which were EXCELLENT and worth paying the $3AUD extra to be in a peaceful,clean spa.Very good massages and they had 30% off the prices so very happy.We didnt have any meals here as the kitchen didnt look to be busy at night but I am sure you could have.So from arriving and not being impressed we left saying we would definately stay here again.We warmed to it…
Stayed here for a week in November, could not fault anything. Older tyle of hotel, but rooms are huge, kept spotless clean. An excellent breakfast buffet that caters to everyone. And the location is just amazing, on the beach. And best of all a great mix of guests and age groups! And spa is excellent too, as is pool area. Very good value for money, my new go to hotel for future trips!
This was a pleasant place for a stay. The restaurant was awesome with great range of foods. The pool and day spa were great. I stayed in the older part and it was fine. The staff were helpful but could not supply all I requested. Would take my own travel adapter next time. All good would go back.
You can’t beat Puri Saron because it really does tick all the boxes; -prime central Seminyak location -pool with swim up bar -located on the edge of the beach so you walk out past the pool and you’re on the beach in the bean bag/ umbrella area -lots of great eateries and bars in any direction around the hotel -good shopping nearby (both markets type and boutiques) -directly across the road from two marts, laundry shop, massage shop -rooms have safes, hair driers, mini fridges, small mosquito repelling devices and air con -very budget friendly -buffet breakfast that has something for everyone (savoury dishes, fruit salad, egg station, pancake station) Alit the Room Divisions Manager is wonderful, very accommodating and helped us get twin bedroom confirmations for all of our girl group. I’ve stayed here twice now and would recommend for couples and friend groups who are looking for a good base to go out and do day trips or keen to relax by the pool.…
This is my second time here, currently on our fifth day of a six night stay…would definitely recommend and stay again. We stayed in a twin room which was clean, roomy and bright apart from bathroom. Breakfast was substantial, options changed every day, the freshly cooked omelettes were delicious. Staff were friendly, attentive and accommodating. Location is brilliant, just a step away to beach restaurants and bars. There is construction work currently outside the hotel, but this looks like it will be finished soon. Overall, great value for money.
Location is great, right on double six beach which is perfect for sunset. The gardens are gorgeous and creates a very relaxed traditional Balinese atmosphere. Standard rooms are a bit old and dated, bright (bring you eye mask) and can be noisy in the mornings. Requires some renovations which is understandable given covid, would upgrade to a suite near the pool next time. Breakfast is average and the same every day.
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