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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Bali - Seminyak
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#25 of 175 hotels in Seminyak
Location
Cleanliness
Service
Value
Travelers' Choice
Escape hectic philosophies, and why not plunge into vibrant glitz amidst natural splendors? W Bali - Seminyak is a new found luxury resort playground along the shores of Seminyak, Bali, Indonesia where trendsetting chic restaurants, clubs, fashions and eclectic galleries await discovery.
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Room & Suite (1,351)1,351
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Yoga classes
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Infirmary
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Minibar
Flatscreen TV
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Trendy
Languages Spoken
English, Indonesian
Location
Full view
78Somewhat walkable
Grade: 78 out of 100
258Restaurantswithin 0.75 miles
42Attractionswithin 0.75 miles
Contact
Jl. Petitenget Kerobokan, Seminyak 80361 Indonesia
Getting there
Rental CarsSee rental cars from $44/day
4,561Reviews184Q+A100Room tips
Reviews
Traveler rating
- 3,501
- 690
- 214
- 89
- 67
Time of year
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Selected filters
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Popular mentions
Great hotel who give me their great services. Warm greeting from my first step until last step there. I like them so much. The room really great and comfortable to have a holiday there. I spend my time in hotel so much because it's simply amazing. What an experience, thankyou so much W Hotel.
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
Helpful
The hotel belongs to a large concern - Marriott concern - and the hotel behaves exactly the same. First, they guaranteed to bypass the hotel costs and refund them. After asking several times I suddenly got no answer and had to contact agoda.com directly to get an answer from the hotel. They told me that all refunds were cancelled until the hotel reopened and from then on it takes at least 45 days. It is an absolute impudence that the client bears the entrepreneurial risk of the hotel, especially since smaller hotels I booked for my roundtrip in Bali refunded money immediately within 14 days. The hotel is a customer trap and more seemingly than its, no help is to be expected in case of problems. It is better to consider smaller hotels that are not only out for the money but also want to give you the real Bali feeling.…
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Date of stay: November 2019
Value
Rooms
Service
Room Tip: dont book this hotel
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1 Helpful vote
Helpful
Chicken campylobacter food poisoning. I stayed at the W Seminyak in Bali for five nights and was poisoned by a chicken dish which is still making me ill six months later. The food preparation and hygiene standards are sub standard, when I was treated I got the impression the hotel’s doctors saw this a lot. I would advise not to eat at the hotel, I thought it would be safe but three hours after eating I was violently ill. Be warned - this was no two day “Bali belly”, I’ve had five courses of different antibiotics and it’s still with me. The W Seminyak’s kitchens are not safe, do not eat there.
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Date of stay: March 2020
Rooms
Location
Service
1 Helpful vote
Helpful
Response from Andreas Bergel, General Manager at W Bali - Seminyak
Responded Sep 8, 2020
Dear Desmondh711 I am surprised to read about your food allegation here since our management team has been in touch with you right from the moment of your first email in March. Meanwhile during the hotel closure you had also been communicating with our public liability company. We are truly sorry that you experienced what you described, please reach out to me if there is anything else I can assist with. Warm regards Andreas Bergel
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I’m not one to leave reviews but I feel I have no other option now as I am getting nowhere in getting my refund from W Bali Seminyak (Part of Marriott International), despite them cancelling my stay and my 6 several subsequent requests for my refund. They have simply responded with what I feel is insincere PR speak as a delay tactic. In contrast on 5th June, both Ayana Hotel Jimbaran and Emirates refunded me my bookings in full for the week commencing 20th April (same holiday as W Bali Seminyak) Points To Note - My booking with Ayana Hotel Resort Jimbaran was, like my booking with W Bali Seminyak, a fully prepaid booking (for later in the same week) - I totally appreciate that because of Covid, refunds will take longer to process but; o Both Ayana Hotel Resort Jimbaran and Emirates Airline whom I booked for the same week as W Bali Seminyak Hotel have already refunded me on 5th June (over a month ago!) - W Bali Seminyak (Marriott International) state that due to Covid refunds may take up to 90 days to process. This is a worse case scenario but at the very least they appear to be treating it as a starting point. That is presuming I ever get my refund??? I have to date sent them 6 separate email requests for my refund; 19th April, 20th April, 24th June, 25th June, 26th June and 3rd July - 24th June emailed W Bali Seminyak Reservations to say I was concerned as both Ayana Hotel and Emirates had refunded me but they hadn’t - 25th June W Bali Seminyak emailed me that my refund was still being processed - 26th June W Bali Seminyak emailed me that the refund could take up to 90 days to process, that they couldn’t give me an exact refund date but that I was top of their priority list I emailed back that their actions or lack thereof lead me to believe that they were simply trying to pacify me with classic PR speak - 27th June W Bali Seminyak emailed me thanking me for my point of view and that my refund request was now in the hands of their management and owning company - 3rd July I emailed that as it was now 5 working days since they had told me I was top of your priority list and 74 days out of 90 day worst case scenario of dealing with my refund, that they had proven my point that they were simply giving me PR spiel!. I also advised them that was my last communication with them before I go public to highlight W Bali’s insincerity - 6th July email from hotel that they were taking my request seriously and were doing their best at property level to help through this tough situation however, all refunds are being dealt with by the highest management in Marriott, as well as with the ownership of the hotel and are beyond property control. They also said they were copying Mr. Andreas Bergel (Hotel Manager) my email and that he is in direct contact with the stakeholders who are trying to find a solution for resolving my refund - Today - still no refund!…
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Date of stay: April 2020
2 Helpful votes
Helpful
My husband and I stayed at the W for our honeymoon and it was the most amazing trip ever! From the moment we walked in the customer service was top notch! They upgraded us to a fancy room with a pool and a cabana IN the room, it was unreal. We were there for 9 days and became friends with some of the bellmen. Don the boogeyman was our go to guy! He would pick us up in the room and drive around the resort, recommending sites and restaurants and assisted with anything help we needed. He made us feel like it was our home away from home. The hotel itself is beyond what you could imagine for a honeymoon location. From the spa to the multiple restaurants, yoga, delicious buffets and awesome swimming pool. Everyone you encounter is smiling and saying hello as you pass bye. Pande and Budi were also some of our friends for the week, they were nothing short of amazing. HIGHLY recommend staying at the W Seminyak if you're planning a trip, you won't be disappointing! Thank you W for making our honeymoon a trip of a life time!…
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Date of stay: August 2019
Location
Cleanliness
Service
Room Tip: If you can spring for the suite with the pool and cabana you won't be disappointed
See more room tips
1 Helpful vote
Helpful
PRICE RANGE
$307 - $576 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w retreat & spa bali - seminyak hotel seminyak, w retreat and spa bali - seminyak
LOCATION
IndonesiaBaliKuta DistrictSeminyak
NUMBER OF ROOMS
229
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Claim Your Listing Frequently Asked Questions about W Bali - Seminyak
Which popular attractions are close to W Bali - Seminyak?
Nearby attractions include Mekar Tour And Driver (0.7 miles), Totem Room Escape (0.7 miles), and Shooters Bali (0.6 miles).
What are some of the property amenities at W Bali - Seminyak?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at W Bali - Seminyak?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Bali - Seminyak?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at W Bali - Seminyak?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to W Bali - Seminyak?
Conveniently located restaurants include Ling-Ling's Bali, MAURI Restaurant, and Cabina Bali.
Are there opportunities to exercise at W Bali - Seminyak?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does W Bali - Seminyak have an airport shuttle?
Yes, W Bali - Seminyak offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at W Bali - Seminyak?
Yes, dry cleaning and laundry service are offered to guests.
Does W Bali - Seminyak offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at W Bali - Seminyak?
The staff speaks multiple languages, including English and Indonesian.