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NH Cape Town The Lord Charles

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NH Cape Town The Lord Charles
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134 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Cape Town Central, South Africa
2 reviews
5 of 5 stars Reviewed yesterday NEW

We arrived after an 8 hour drive to a bunch of amazing staff that made us feel like royalty. The hotel lobby and restaurant has been beautifully renovated and feels so clean and fresh. A few minutes after we'd settled into our joining suites (we had our two kids with us) we were surprised with complimentary snacks and a bottle... More 

Helpful?
Thank 215travel777
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 5 days ago NEW

Beautifully furnished rooms. Ask for a room overlooking the dam. The hotel is recently renovated, so it is modern and stunning. The breakfast is incredible and fresh every morning. The staff is AMAZING, 9/10 of them know us by now and greet us on our surname, made us feel extra special. Free wifi. Walking distance to the gym and shopping... More 

Helpful?
Thank AlcindaStrauss
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Alcinda I am delighted to read your positive feedback and glad that you have enjoyed your stay. Thank you for mentioning some of our best attributes such as the newly refurbished property, beautiful rooms, excellent breakfast variety and our amazing staff. We always go above and beyond to make our guests feel as comfortable as possible. We look forward... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Hi, We stayed here just recently and I can quite honestly say it was great! I don't beat about the bush and if it was awful I would tell you! We arrived earlier without warning and they were quite happy for us to have the room- the room by the way being big and comfy with a great bed and... More 

Helpful?
Thank S B
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Guest I am thrilled to receive such encouraging comments. Thank you for recognising some of our greatest attributes, such as the comfortable rooms, the helpful staff and our delicious food. I will make sure to pass on your gratitude to Corné, Carter and the rest of the staff that worked with pleasure to make your stay memorable. We look... More 

Biggar, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Spent just four night here on a flying visit to S.A Can't rate the new look hotel highly enough. Fantastic with fantastic staff and management, Especially Corne' and Lisa but ALL the staff were brilliant. Stay here, eat here and have a drink in the St. Andrews pub in the hotel where Carter will look after you. 🌞😃

Helpful?
Thank Mcspud12
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Guest I am thrilled to read that you had such a wonderful time and that our staff exceeded your expectations. We pride ourselves in always going the extra mile to make our guest feel at home, therefor I am delighted to read your great review. We assure you of our best attention always and we are looking forward to... More 

Western Cape, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

300 people conferencing and accommodation for 5 days, As an Events Coordinator this was a TOTAL BLISS! from Banqueting- pre-event, Reservations-accommodation changes, Front desk- smooth check in for a large group, Conferencing- quick and a 'can do attitude', Kitchen staff- excellent menus ! ALL TEAMS! BIG UP!

Helpful?
Thank carolgW4293PA
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Carol I am thrilled to read your positive feedback regarding your event at our establishment. I am delighted that it was such a great success and that you have been treated like royalty. We always go above an beyond to satisfy our guests and make them as comfortable as possible. I will pass on your gratitude to all the... More 

Western Cape, South Africa
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My husband rated the seafood platter 1 out of 10. For R245 he received 4 mussels, 4 pieces crumbed calamari and a piece of dried fish. Our waitress was so embarrassed that she offered him take away prawns.

Helpful?
Thank Liztr2014
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Guest, My sincerest apologies for not meeting you expectations during your most recent visit to our La Vigna Restaurant. Please be advised that this is definitely not our standard and that I have discussed matter with the relevant department. I can assure you of our best intention always and hope to see you again soon at NH Cape Town... More 

Johannesburg, South Africa
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is suitably located for visiting either Stellenbosch or CBD and they do offer a shuttle service. The staff are friendly and the rooms are spacious! The hotel has plenty of activities tennis courts, swimming pools; etc. I absolutely enjoyed my stay at this hotel for business however I would definitely come back for a long family vacay! This... More 

Helpful?
Thank TigerBabz
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Valuable Guest I am delighted to receive such encouraging comments. Thank you for recognizing some of our unique attributes like our accessible location, best service, our dining options and facilities we have on our premises. We look forward to welcoming you back for your family vacation. Warmest regards Daniel Méndez Hotel Director More 

Pretoria, South Africa
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We want to thank the team again for your attention, enthusiasm and hospitality on Tuesday…we appreciate our wonderful warm welcome, fabulous dinner, comfortable stay over and perky breakfast…it was the perfect 1st night to our Cape Tour. There is no substitute for experiencing a venue first hand and you certainly know how to showcase nh THE LORD CHARLES.

Helpful?
Thank Carla R
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Carla It is with great delight to read what an warm welcome you received at NH The Lord Charles Hotel. Thank you for mentioning some of our best qualities such as our friendly staff, comfortable rooms, our willingness to assist, as well as our excellent breakfast. I will pass on your gratitude to ensure the staff know that their... More 

Western Cape, South Africa
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Comfortable, safe and friendly staff. Nice bar with relaxing atmosphere and very friendly and effecient bar man. Room nice and clean and lots of space. Could do with an astray outside though. ..........

Helpful?
Thank Zaan44
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Zaan Thanks you for staying with us. We work hard to make our guests happy and appreciate your feedback. I will pass on your gratitude to the rest of the staff to make hard work worthwhile. We look forward to welcome you back to our Hotel in the near future. Warmest regards Daniel Méndez Hotel Director More 

Welgemoed
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had ground floor room - very clean and comfortable. No bath, but great shower. Meals and snacks for conference great, Wifi free and fast. Evening meals in La Vigna enjoyable and a good choice of menu items.

Helpful?
Thank Annemi
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Annemi I am delighted to read your positive feedback and that you enjoyed your stay at NH Cape Town The Lord Charles Hotel. Thank you for motioning many of our greatest attributes such as the clean and comfortable rooms, great shower, excellent food and conference facilities as well as the easy access Wifi. We look forward to welcome you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
NH Cape Town The Lord Charles hotel in Cape Town is nestled between the wine country of the Cape, the Helderberg Mountains and False Bay and the Atlantic Ocean. ... more   less 

Additional Information about NH Cape Town The Lord Charles

Address: Corner of Main Road (M9) & Broadway Boulevard (R44), Somerset West 7130, South Africa
Location: South Africa > Western Cape > Cape Town > Somerset West
Price Range: $88 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Cape Town The Lord Charles 4*
Number of rooms: 198
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Also Known As:
Nh The Lord Charles Hotel Somerset West
NH Cape Town The Lord Charles Somerset West, South Africa
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