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Pine Lake Marina

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140 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Reviewed 5 days ago NEW

Hi I have been dealing with Chantal Malgas for the past 7 years and I must applaud her on the excellent service she delivers husband got to know Marius Malgas as well and has had the same experiences. Well done

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Helpful?
Thank Ronel C
Western Cape, South Africa
Reviewed 1 week ago NEW

Good day, I would like to compliment your staff on being super professional. It wasn’t just by luck because I spoke to four people and they all had the same level of professionalism. Exceptional customer service is very rare these days, especially in pressurized companies, which I think on your side is also very demanding. I hope this email reaches...

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Helpful?
Thank glynnis20172017
Cape Town, South Africa
Reviewed 1 week ago

I want to congratulate the staff and management on the very neat and well maintained premises. Good service overall and a comfortable 4 night stay in one of your T units in the garden. Would recommend a new sleeper couch though - very uncomfortable but luckily the kids were too tired to notice...

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Thank LounaLam
Cape Town, South Africa
Reviewed 1 week ago

Bedding far to warm for summer bedding, fans are not sufficient for those hot units especially main bedroom, all pools & facilities cannot close at 10:00pm especially new year, pathetic service. Proper cleaning service & not slap dash. Towels replenishment should be done every 3rd day & not as in content. Service washing machines. Tennis court bookings should be done...

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Helpful?
Thank staceyjulius1
Reviewed 1 week ago via mobile

We booked a 6-sleeper for a 9 day stay, because the place is booked out so quickly, we booked a year in advance and was really looking forward to it. Maybe we expected too much, but we were unhappy with quite a few things. I definitely expected more considering the price 1. Towels and toilet paper replenishing is only done...

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Thank Elle-Nella
Reviewed 1 week ago via mobile

If you own a boat then this is the place to be, but other than that and due to most of the activities not being included in the price, I cant justify the price. It is centrally located to a whole host of other activities outside, but they can quickly exhaust a holiday budget.

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Helpful?
Thank FreaKnight
Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

We had been looking forward to our visit for most of the year. We checked into one of the L units. It's a 3 bed unit so it can feel a bit cramped for 5 adults at times, but it worked. Until it didn't. 1 night after we arrived we had to evacuate our unit because of a major sewage...

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Helpful?
Thank Brent B
Cape Town Central, South Africa
Reviewed 2 weeks ago via mobile

Firstly the check in times should be reconsidered. Most guests have travelled fair distances to get there and look forward to a seamless check in and rest. 15h00 is way too late! Facilities are fair. More attention should be given to the maintenence of the pools and Jacuzzis. The edge of the pool we used was painted in a high...

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Thank Yolande C
Reviewed 2 weeks ago via mobile

Way too Overpriced for what you get, cleaning service comes too late in the day makes using the unit uncomfortable. Facilities are good, units are in need of maintenance. Restaurant waiters are awful. But it's safe, fun, lots of stuff to do could be awesome just needs some tweaking and price adjustments water sports are way too expensive.

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Thank nickbza
Johannesburg, South Africa
Reviewed 3 weeks ago via mobile

Came in last Saturday 17 Dec 2016, was a bit disappointed that I could not check in earlier after travelling 12+ hours from Johannesburg. Once checked in, was happy to see that is was exactly the same as I seen it 17 years ago, wonderful place, my kids are having such fun a pleasure to not have to worry about...

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Helpful?
Thank Dharmesh108
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Pine Lake Marina (SATOUR 3 star graded) is a self-catering family orientated holiday resort situated on the banks of the spectacular Swartvlei Lake, outside Sedgefield - in the heart of the Garden Route, South Africa. Rates include a variety of activities, for example, tennis, squash, kayaking, pedalos, mini-golf, etc. that can be done on site, whilst the location means it is a short drive to explore all that this wonderful area has to offer! Swimming beaches are close by and the area offers an abundance of activities to enjoy including Mountain Biking; Bungee Jumping; Paragliding; kite-surfing; Trail Running; .The newly completed conference centre and restaurant offers a beautiful setting for weddings and other functions at very affordable rates.Across the road there is an associated short golf course, The Sedge Links - where you can improve your short-game or learn the game for the first time! ... more   less 

Additional Information about Pine Lake Marina

Address: Pine Lake Marina Resort | N2 (Swartvlei exit), Sedgefield, Knysna 6573, South Africa
Location: South Africa > Western Cape > Knysna > Sedgefield
Price Range: $37 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pine Lake Marina 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Pine Lake Marina Hotel Sedgefield
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Questions & Answers

Here's what travelers have asked, with answers from Pine Lake Marina staff and other travelers.
1 question
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Questions? Get answers from Pine Lake Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It depends on whether you peace and quiet or a week with activity”
 of 5 bubbles NeilMar2014, Oct 22, 2016 | Read review
“There are just Cabanas and giraffe chalets to hire.”
 of 5 bubbles Isabel0077, May 24, 2016 | Read review
“Go in the summer time”
 of 5 bubbles 661talitham, May 10, 2016 | Read review
“any cottage away from the pool area and the function room.”
 of 5 bubbles mariskas2016, Jan 5, 2016 | Read review
“If you are wanting to be right on the dam's edge, the Waterfront Cabana's are the only options to go for.”
 of 5 bubbles 258graemeg, Dec 25, 2015 | Read review
5 of 5
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